Appointment coordinator Work, Jobs in Gartree, Lec (with Salaries)

PA to the Practice Manager / Complaints Coordinator
Leicester Terrace Health Care Centre —Northampton
- From £14.50 an hour
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Sick pay
Quick apply
Reception & Patient Experience Coordinator
Kreate Dental Rugby Limited —Rugby
- From £29,000 a year
- Full-time
- Customer service
- Front desk
- In-person
- Employee discount
Quick apply
2d
Business Administrator
Ministry of Justice —Leicester
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Banking
- Annual leave
3d
Appointment Coordinator
Venture Franchise Services —Leicester
- £8.60 - £12.50 an hour
- 8 hour shift
- Front desk
- Store discount
- Profit sharing
Wedding Conference & Events Coordinator
Levy —Northampton
- £13.86 an hour
- 8 hour shift
- Hotel
- Administrative experience
- Organisational skills
- Employee assistance programme
- Employee discount
Patient Care Coordinator/HCA
The Health Suite —Leicester
- From £25,350 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee discount
Quick apply
6d
Dental Front of House & Patient Coordinator
Green Dental and Implant Clinic Ltd —Leicester
- £12.71 - £13.00 an hour
- Part-time
- CRM software
- Hospitality
- Sales
- Free parking
- Annual leave
Quick apply
Service Support Assistant
Leicestershire County Council —Glenfield
- £25,995 - £26,409 a year
- Full-time
- Hybrid work
- Microsoft Word
- Customer service
- Data analysis skills
- Flexible schedule
1d
Clinic Coordinator / Receptionist for Skin Clinic
City Laser & Skin Clinic —Leicester
- £13 - £15 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Sales
Quick apply
6h
Client Care Coordinator (FTC)
IVC —Northampton
- Full-time
- Communication skills
- Annual leave
- Employee discount
Office Administrator
Riverside Academy —Rugby
- £24,413 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Library Coordinator
The Duston School —Northampton
- £16,860 - £17,970 a year
- Part-time
- In-person
- Restaurant experience
- Communication skills
Quick apply
10d
Clinical Skills Administrator and Course Coordinator
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £28,392 - £31,157 a year
- Full-time
- Customer service
- IT
- Teaching
2d
Careers At Aspire UK
Aspire UK —Leicester
- Weekend availability
- Medication administration
- Care plans
- Communication skills
Gas Administrator
PA Housing —Leicester
- £26,411 - £27,534 a year
- Call to connect
- Hybrid work
- Administrative experience
- Communication skills
- Annual leave
- Employee discount
Portfolio Team Leader
Yü Group —Leicester
- £37,000 a year
- Full-time
- Analysis skills
- Leadership
- Negotiation
- Annual leave
- Employee assistance programme
Quick apply
9d
Operator
NewCold Corby Limited —Corby
- £31,956.14 a year
- Full-time
- In-person
- Employee assistance programme
Quick apply
6d
Family Hub Network Development Coordinator
Coventry City Council —Coventry
- £39,152 - £46,142 a year
Energy Champions Project Officer
Working Actively To Change Hillfields —Coventry
- £13.45 - £14.45 an hour
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Sick pay
Quick apply
7d
Care Co-ordinator
Voyage Care —Nuneaton
- £27,729 a year
- Customer service
- Computer literacy
- Microsoft Office
- Employee discount
14d

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appointment coordinator jobs near gartree, lec

PA to the Practice Manager / Complaints Coordinator

Leicester Terrace Health Care Centre
Northampton

Quick apply

Job details

Full-time
From £14.50 an hour

Benefits

Company pension
Sick pay

Qualifications

Microsoft Excel
GCSE
Microsoft Office
Administrative experience
QuickBooks
Organisational skills
IT
Communication skills

Full job description

Job Summary

The PA to the Practice Manager & Complaints Coordinator will provide comprehensive administrative and organisational support to the Practice Manager, ensuring the effective and efficient operation of key administrative, governance and quality functions within the practice.

The post holder will play a central role in supporting practice management through diary management, meeting coordination, minute taking, project support, data management, receruitment, complaints administration and continuous improvement activities.

The role requires a highly organised, proactive individual with exceptional communication and IT skills, excellent attention to detail, and the ability to work independently using their own initiative. The post holder will also lead the administration of the practice complaints process, ensuring complaints are managed professionally, efficiently and in accordance with practice policies and NHS requirements.

Key Duties and Responisbilities

Administrative Support

Provide comprehensive administrative support to the Practice Manager and Deputy Practice Manager.
Manage diaries, appointments, meetings and schedules effectively.
Organise and coordinate internal and external meetings including preparing agendaa and supporting documents
Attend meetings and produce accurate minutes, action logs and meeting summaries.
Monitor and follow up actions arising from meetings.
Draft professional letters, reports, presentations and correspondence on behalf of the management Team.
Maintain effective filing systems and ensure documentation is stored securely and accurately.
Manage incoming and outgoing communications as required.
Assist with recruitment administration and HR functions, including arranging interviews and preparing documentation.
Maintain confidentiality and comply with all data protection requirements.
Support the Practice Manager with projects, systems, procedures and service improvement initiatives.
Undertake administrative tasks relating to change management and continuous improvement.

Complaints Management

Act as the administrative lead for the practice complaints process.
Receive, acknowledge and record complaints within agreed timescales.
Coordinate complaint investigations with relevant staff members and clinicians.
Maintain accurate records and audit trails relating to complaints.
Draft complaint responses for review by the Practice Manager.
Ensure complaints are managed in accordance with practice policy and NHS guidance.
Coordinate learning events arising from complaints and maintain records of actions taken.
Identify themes, trends and opportunities for service improvement.
Produce complaints reports and summaries as required.
Support the implementation of lessons learned and service improvements resulting from complaints investigations.
Utilise TeamNet or equivalent systems where appropriate.

Governance and Compliance Support

Support the maintenance of compliance registers, governance records and practice documentation.
Maintain records relating to staff training, appraisals, mandatory training and professional registrations.
Assist with audits and quality improvement activities.
Update external systems and databases as required.
Support the Practice Manager and Deputy Practice Manager with policy reviews and governance activities.
Ensure records are maintained in line with practice procedures and regulatory requirements.

Administrative Systems and Data Management

Develop and maintain spreadsheets, trackers and administrative systems.
Produce reports and management information using Microsoft Office applications.
Create and maintain Excel spreadsheets including formulas, lookups, filters and reporting function
Produce professional letters, presentations and documents
Ensure data quality, accuracy and completeness.
Use Microsoft Excel and other software packages to analyse and present information.
Support data collection and reporting requirements.
Maintain accurate electronic databases and filing systems.
Utilise AI platforms and digital productivity tools appropriately to improve efficiency and workflow.
Ensure accuracy and integrity of administrative data.

Continuous Improvement

Proactively identify opportunities to improve systems, processes and ways of working.
Make recommendations to improve efficiency, effectiveness and patient experience.
Take ownership of assigned projects and tasks through to completion.
Demonstrate initiative and sound judgement when resolving problems.
Support the implementation of new systems and working practices.

Communication and Team Working

Develop and maintain positive working relationships with colleagues and external stakeholders.
Communicate professionally and effectively at all levels.
Support effective communication between management and staff.
Work collaboratively with all members of the practice team.
Demonstrate flexibility and adaptability in response to changing service needs.

Pay: From £14.50 per hour

Benefits:

Company pension
Sick pay

Ability to commute/relocate:

Northampton NN2 6AL: reliably commute or plan to relocate before starting work (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

appointment coordinator jobs in gartree, lec

PA to the Practice Manager / Complaints Coordinator

Reception & Patient Experience Coordinator

Business Administrator

Appointment Coordinator

Wedding Conference & Events Coordinator

Patient Care Coordinator/HCA

Dental Front of House & Patient Coordinator

Service Support Assistant

Clinic Coordinator / Receptionist for Skin Clinic

Client Care Coordinator (FTC)

Office Administrator

Library Coordinator

Clinical Skills Administrator and Course Coordinator

Careers At Aspire UK

Gas Administrator

Portfolio Team Leader

Operator

Family Hub Network Development Coordinator

Energy Champions Project Officer

Care Co-ordinator

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