Service desk support Work, Jobs in Gateshead, Eng (with Salaries)

Receptionist
Royal Station Hotel —Newcastle upon Tyne
- Part-time
- Hospitality
- Hotel
- Hotel experience
- Employee assistance programme
- Employee discount
Quick apply
1d
Veterinary Receptionist
IVC —Gateshead
- Up to £25,201.90 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
Service Desk Consultant - 2nd Line (Infrastructure)
Technology Services Group —Newcastle upon Tyne
- £40,000 a year
- Azure
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee assistance programme
Reception Administrator
UpNorth Group Ltd —Gateshead
- £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
Quick apply
Technical Support Analyst
MB&G Insurance —Wallsend
- £30,000 - £35,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Employee discount
Quick apply
13h
IT Support Apprentice
Aspire Technology Solutions —Gateshead
- £17,000 a year
- Full-time
- Remote
- Customer service
- Travel
- IT
- Free parking
- Annual leave
Quick apply
7d
Communications Officer (A&E Ambulance Dispatch)
North East Ambulance Service NHS Foundation Trust —Newcastle upon Tyne
- £25,760 - £27,476 a year
- 12 hour shift
- Communication skills
6d
Business Sale Advisor
BT —Newcastle upon Tyne
- £27,835 a year
- Full-time
- Communication skills
- Annual leave
Customer Service Advisor (Weekdays)
Durham Climbing Centre —Durham
- From £13.45 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Store discount
Quick apply
10d
Service Desk Officer
South Tyneside Council —South Tyneside
- £25,989 - £28,598 a year
- Full-time
2d
Service Desk Consultant - 2nd Line (Infrastructure)
TSG —Newcastle upon Tyne
- £0.01 - £40,000.00 a year
- Azure
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Advisor (Weekends)
Durham Climbing Centre —Durham
- From £13.45 an hour
- Part-time
- Hospitality
- Management
- First Aid Certification
- Free parking
- Store discount
Quick apply
10d
Data Centre and Connectivity Technician
Newcastle Building Society —Newcastle upon Tyne
- £33,709 - £43,783 a year
- Full-time
- Analysis skills
- Continuous improvement
- Computer networking
6d
Senior Service Desk Engineer (2nd Line) MSP
ITC Service Ltd —Hebburn
- £29,000 - £34,000 a year
- Full-time
- English
- Computer networking
- IT
- Free parking
- Health & wellbeing programme
Quick apply
7d
Service Desk Apprenticeship (September 2026)
Waterstons —Durham
- £20,000 - £26,500 a year
- Monday to Friday
- Customer service
- English
- IT
Community Host / Leisure Assistant.
Vivify Venues —Newcastle upon Tyne
- £10.85 - £12.71 an hour
- In-person
- School
- Free parking
- Referral programme
Quick apply
Cash Desk Volunteer
British Heart Foundation —Gateshead
- Employee discount
Service Desk Engineer
Waterstons —Durham
- £28,000 - £32,000 a year
- Weekend availability
- Hybrid work
- Azure
- AWS
- IT
- Employee assistance programme
- Sick pay
Graduate Business Consultant
Alpha UK Projects Limited —Newcastle upon Tyne
- From £28,000 a year
- Full-time
- CRM software
- Salesforce
- Business development
- Free parking
Quick apply
5d
Senior Service Desk Consultant - 3rd Line
TSG —Newcastle upon Tyne
- £0.01 - £45,000.00 a year
- Azure
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply

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service desk support jobs near gateshead, eng

Receptionist

Royal Station Hotel -
Newcastle upon Tyne

Quick apply

Job details

Part-time
1 day ago

Benefits

Cycle to work scheme
Discounted or free food
Company pension
Employee assistance programme
Employee discount
Bereavement leave
Referral programme

Qualifications

Hospitality
Hotel experience

Full job description

Job Ref: CG12813

Branch: Royal Station Hotel

Location: Royal Station Hotel, Newcastle Upon Tyne

Salary/Benefits: Great Salary + Incentives + Cairn Staff Rate + Other Benefits!

Contract type: Permanent

Hours: Part Time

Shift pattern: 7am - 3:30pm, 9am - 5:30pm, 1pm - 9:30pm, 2:30pm - 11pm.

Hours per week: 32

Posted date: 10/06/2026

Closing date: 01/07/2026

Hospitality Starts Here – Build Your Future with Cairn Group

Are you ready to grow your career in hospitality? At Cairn Group, we believe work should be rewarding, exciting, and full of opportunities to learn and develop. Whether you're creating unforgettable guest experiences or supporting your team, you'll be part of a friendly, supportive environment where your contributions are valued. With the opportunity to learn, develop, and be recognised, Cairn a place where you can build a career, you’re proud of.

About the Role:

As a Receptionist at Cairn Group, you’ll be the first smiling face our guests see—and the warm, professional presence they remember long after they leave.

From taking reservations and answering phone calls to preparing invoices and completing end-of-day banking, you’ll keep things running smoothly at the front desk.

You’ll handle guest queries with care, offer helpful local insights, and anticipate needs—ensuring a friction-free experience from check-in to check-out.

Whether working solo or as part of a supportive front office team, you’ll bring a welcoming energy that helps our guests feel truly at home.

About You:

A Hospitality Hero – With a bubbly personality, you’re the first impression and lasting memory of a guest’s stay.
A Service Superstar – You listen, respond, and go above and beyond to help guests feel comfortable and valued.
A Team Player – You work closely with colleagues to keep shifts smooth and communication clear.
Cool Under Pressure – You stay composed and capable when things get busy.
A Polished Professional – You take pride in your personal presentation and professional approach.
Proactive Organised – You manage your time well and complete front desk tasks with focus and accuracy.
Flexible Reliable – You’re able to work shifts across 5 days from 7, including weekends, to meet business needs.

About You:

You will thrive at Cairn Group because you are:

A Hospitality Hero – With a warm and welcoming personality, you create memorable experiences, showing respect for every guest and team member,
A Service Superstar – Your creativity and ‘can-do’ attitude and anticipation of guests’ needs, ensures every experience is best-in-class,
Cool Under Pressure – Even during the busiest shifts, you stay calm, collected, and in control, delivering service with excellence,
Polished Professional – You present yourself with confidence and professionalism,
Proactive Organised – You adapt to challenges with flexibility and efficiency, always striving for continuous improvement,
A Team Player – You display integrity with each decision and whether leading or supporting, you inspire those around you and contribute to a positive, sustainable team culture.

About Us:

Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development. Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving, guest-focused properties.

At Cairn Group, our values - Respect, Integrity, Sustainability, and Excellence (RISE) - are at the heart of everything we do. We respect our team and guests, act with integrity, and invest in our people to build a sustainable future - for our business, our communities, and the planet. Every day, we work to deliver excellence, going the extra mile to create outstanding experiences for our guests.

Benefits:

Service Excellence Bonus: Your hard work pays off. Service charge tips and gratuities add a well-earned boost to your pay check,
Get Paid in Real-Time with Wagestream: Take control of your earnings. Track your pay live, access funds when needed, and get expert financial tips—all in real-time,

Stay, Relax and Recharge: Enjoy discounted stays across our all our venues. Treat yourself or bring your friends and family along for a well-earned break,
Delicious Discounts: Indulge a little with 50% off food and drinks across our hotels, bars and restaurants,
Spa Discounts: Self-care matters! Treat yourself with exclusive wellness offers at our spas and leisure clubs,
Retail, Cinema Fun Discounts: Enjoy exclusive access to savings on shopping, cinemas trips and fun days out,
Rise with Us: From apprenticeships to leadership programs, our development team is here to help you grow and reach your career goals,
Superstar Awards: Your hard work deserves the spotlight! Each month we celebrate and reward our team members who showcase our values and bring hospitality to life,
Recommend a Friend: Bring great people into the team and earn a bonus when they join!
24/7 Support: We’re committed to your wellbeing. Access our confidential Employee Assistance Programme anytime, anywhere.
Pension Scheme: Plan for your future with our pension plan, designed to help you build long-term security.
Year-Round Incentives: Enjoy fun incentives, exciting challenges, and surprise perks throughout the year!
Bereavement Leave – When life gets tough, we ensure you have the time and support you need to be with your loved ones.

The Royal Station Hotel, Newcastle is a grade 1 and 2 Victorian listed building boasting elegant architecture, officially opened by Queen Victoria in 1850. Today, we offer spacious rooms, an indulgent bar and restaurant, an indoor heated swimming pool and a fitness centre within its iconic walls.

Benefits
Cairn Group Staff Discount Scheme
Retail and travel discounts
Recruit a friend Scheme
Induction and training programme
Star of the Month Golden Ticket Award
Pension scheme
Cairn Academy' Training Development Opportunities
Uniform
Cycle 2 work scheme*
(* Applies to positions above minimum wage)

Quick apply

Refine Your Search

service desk support jobs in gateshead, eng

Receptionist

Veterinary Receptionist

Service Desk Consultant - 2nd Line (Infrastructure)

Reception Administrator

Technical Support Analyst

IT Support Apprentice

Communications Officer (A&E Ambulance Dispatch)

Business Sale Advisor

Customer Service Advisor (Weekdays)

Service Desk Officer

Service Desk Consultant - 2nd Line (Infrastructure)

Customer Service Advisor (Weekends)

Data Centre and Connectivity Technician

Senior Service Desk Engineer (2nd Line) MSP

Service Desk Apprenticeship (September 2026)

Community Host / Leisure Assistant.

Cash Desk Volunteer

Service Desk Engineer

Graduate Business Consultant

Senior Service Desk Consultant - 3rd Line

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