Caller Work, Jobs in Gateshead, Twr (with Salaries)

Customer Advisor
Vertu Motors —Gateshead
- £26,436.00 - £27,476.80 a year
- Full-time
- Hybrid work
- Customer service
- IT
- Communication skills
- Employee discount
Quick apply
12d
Health Advisor - 111/999 Call Taker
North East Ambulance Service NHS Foundation Trust —Newcastle upon Tyne
- £25,760 - £34,000 a year
- Full-time
- English
- Computer skills
- Communication skills
12d
Showroom Host - Saturdays
JCT600 —Newcastle upon Tyne
- £12.71 an hour
- Part-time
- Communication skills
- Annual leave
- Referral programme
Quick apply
Customer Experience Representative (Evenings and Weekends)
Pink Boutique —Newcastle upon Tyne
- £25,780 - £30,000 a year
- Weekend availability
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Sales
- Free parking
- Store discount
Quick apply
12d
ER Advisor
Akari Care —Newcastle upon Tyne
- £36,775 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Travel
Quick apply
Showroom Host - Part Time
JCT600 —Newcastle upon Tyne
- £12.71 an hour
- Part-time
- Communication skills
- Annual leave
- Referral programme
Quick apply
Clerical Officer Receptionist
Durham County Council —Durham
- £25,185 - £25,989 a year
- Temporary
- Hybrid work
- IT
- Communication skills
- Annual leave
9d

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Health Advisor - 111/999 Call Taker
North East Ambulance Service NHS Foundation Trust —Newcastle upon Tyne
Your Training is pass or fail and whilst you will be trained initially to handle 111 calls, over the next 12 months it is expected that you will be given…
£25,760 - £34,000 a year
12d

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Customer Advisor

Vertu Motors -
Gateshead

Quick apply

Job details

Full-time
£26,436.00 - £27,476.80 a year
12 days ago

Benefits

Company pension
Employee discount
Car scheme

Qualifications

Customer service
IT
Communication skills

Full job description

Vertu Head Office Gateshead

Join one of the UK's leading motor retailers and become part of a team that puts customers at the heart of everything we do.

Due to continued growth and success, we have an exciting opportunity for a Customer Advisor to join our Contact Centre team at our Head Office in Team Valley, Gateshead.

This is a full-time position offering a starting salary of £26,436.80, with the opportunity to increase to £27,476.80 through experience and development.

You'll work a 5-week rota, with only 2 Saturdays in every 5 weeks and no Sunday working, helping you maintain a healthy work-life balance. Following your training and probation period, you'll also benefit from a hybrid working arrangement, giving you the flexibility to split your time between home and the office.

What You'll Be Doing

As a Customer Advisor, you'll play a vital role in creating a positive first impression for our customers. You'll be the first point of contact for many callers, helping them quickly and efficiently connect with the right dealership or department.

Your responsibilities will include:

Handling inbound calls from customers and colleagues across the business
Providing a professional, friendly, and efficient customer experience
Accurately qualifying customer enquiries and directing calls appropriately
Using internal systems to ensure customer information is recorded correctly
Working as part of a busy and supportive team in a fast-paced environment

With up to 15,000 calls handled daily across the department, no two days are the same. You'll receive comprehensive training to ensure you have the confidence and knowledge to succeed in the role.

What We're Looking For

We're looking for enthusiastic individuals who enjoy helping people and thrive in a busy environment.

You'll ideally have:

Previous customer service experience
An excellent telephone manner and strong communication skills
Good attention to detail and accuracy
Confident IT skills
A positive attitude and a willingness to learn
The ability to remain calm and professional in a fast-paced setting

Most importantly, we're looking for someone who is motivated, customer-focused, and enjoys being part of a team.

Why Join Vertu?

At Vertu, we are passionate about investing in our people. We offer ongoing training, career development opportunities, and clear progression pathways to help you build a rewarding long-term career.

In addition, you'll benefit from:

25 days' holiday plus bank holidays, increasing with length of service
Hybrid working after successful completion of training and probation
Access to our colleague rewards platform offering cashback and retail discounts
Preferential service rates
Colleague vehicle purchase scheme
Share Incentive Scheme
Company pension
Enhanced maternity and paternity benefits
Ongoing training and career development opportunities

Ready to Start Your Career with Vertu?

If you're looking for a role where you can develop your skills, enjoy excellent work-life balance, and be part of a supportive and successful team, we'd love to hear from you.

Apply today and take the next step in your career with Vertu.

#LI-JL1

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caller jobs in gateshead, twr

Customer Advisor

Health Advisor - 111/999 Call Taker

Showroom Host - Saturdays

Customer Experience Representative (Evenings and Weekends)

ER Advisor

Showroom Host - Part Time

Clerical Officer Receptionist

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