Client advisor Work, Jobs in Gateshead, Twr (with Salaries)

Customer Advisor
Alexander Mann Solutions (AMS) —Newcastle upon Tyne
- £14.29 an hour
- Full-time
- Hybrid work
- Communication skills
Stocktaker
nGeneration —Newcastle upon Tyne
- £26,000 - £28,000 a year
- Weekend availability
- Hospitality
- Bar
- Customer service
Quick apply
Human Resources Advisor
Express Engineering —Gateshead
- £35,900 a year
- Full-time
- Human resources
- In-person
- Training & development
- Free parking
- Employee assistance programme
Quick apply
22h
Client Success Advisor
I T C Service Ltd —Hebburn
- From £27,500 a year
- Full-time
- CRM software
- English
- Continuous improvement
- Life insurance
Quick apply
4d
Customer Sales and Service Advisor
Betr Outsourcing —Roker
- £12.71 an hour
- Full-time
- CRM software
- Customer service
- Employee discount
- Referral programme
Quick apply
Customer Service Advisor
ArvatoConnect —Newcastle upon Tyne
- £24,785 a year
- Full-time
- Hybrid work
- Computer literacy
- In-person
- Communication skills
- Employee discount
- Life insurance
2d
Client Accounting Services Advisor
TC-Group —Stanley
- £27,000 - £37,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Mentoring
- Training & development
- Annual leave
- Work from home
Quick apply
Customer Service Advisor
Barclays —Sunderland
- Monday to Friday
- Hybrid work
- Computer skills
- Communication skills
- Time management
7h
CDD Operations Analyst
Worldpay (UK) Limited —Gateshead
- Hybrid work
- Analysis skills
- Continuous improvement
Quick apply
1d
Customer Service Advisor - Nights
Xplor —Newcastle upon Tyne
- Full-time
- Hybrid work
- Communication skills
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Newcastle upon Tyne
- £3,800 a month
- Full-time
- Sales
Quick apply
Customer Service Advisor (Inbound)
PDSA —Sunderland
- £24,528 - £25,264 a year
- Full-time
- Data entry
- Communication skills
- Employee assistance programme
- Employee discount
Sales Advisor
LKQ Corporation —Gateshead
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
7d
Client Accounting Services Senior Advisor
TC-Group —Stanley
- £38,000 - £48,000 a year
- Full-time
- Hybrid work
- Training & development
- Leadership
- Communication skills
- Annual leave
- Work from home
Quick apply
Partnerships Manager (North East)
Allica Bank —Newcastle upon Tyne
- Full-time
- Hybrid work
- Business development
- Travel
- Communication skills
Personal Wellbeing Advisor
Ingeus —Wallsend
- £14,377.70 a year
- Part-time
- Annual leave
- Employee assistance programme
Quick apply
SHEQ Advisor
United Infrastructure —Washington
- Full-time
- Contracts
Quick apply
Senior Customer Service Advisor - Nights
Tructyre —Gateshead
- £32,436 a year
- 12 hour shift
- Microsoft Word
- Computer literacy
- Data entry
- Annual leave
- Employee assistance programme
Quick apply
3d
SHEQ & Compliance Advisor
Green Engineering —Newcastle upon Tyne
- £50,000 - £70,000 a year
- Full-time
- Microsoft Word
- Continuous improvement
- In-person
Quick apply
Customer Success Manager
Cognassist —Hebburn
- Remote
- CRM software
- AI
- Communication skills
- Annual leave
Quick apply

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client advisor jobs near gateshead, twr

Customer Advisor

Alexander Mann Solutions (AMS) -
Newcastle upon Tyne

Apply Now

Job details

Full-time
£14.29 an hour

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Stakeholder collaboration
Client engagement
Stakeholder liaison
Customer interaction
Multidisciplinary collaboration
Outbound calling
Communication skills

Full job description

Job description - summary

We're looking for compassionate and resilient individuals to join our Customer Support Operations team, supporting customers through some of life's most challenging circumstances.

Our Bereavement Services and Power of Attorney teams provide specialist support to customers and their representatives when they need us most. In this role, you'll manage a varied and often complex caseload, handling both telephony and back-office activities while delivering exceptional customer outcomes within a highly regulated environment.

Job description - the role

You'll take ownership of customer cases, working closely with colleagues across the bank, solicitors, charities, and other external partners to ensure every customer receives the support, guidance, and care they need.

If you're highly organised, thrive in a fast-paced environment, and combine excellent attention to detail with genuine empathy, we'd love to hear from you.

What You'll Be Doing

Taking full ownership of customer enquiries and cases, seeing them through to resolution while delivering positive customer outcomes.
Managing a high volume of inbound and outbound calls, alongside a busy caseload, whilst maintaining accuracy and quality.
Supporting customers who may be experiencing bereavement, vulnerability, or other life-changing circumstances, providing compassionate and personalised support.
Working within a regulated environment, ensuring all activities are completed accurately and in line with policies, procedures, and regulatory requirements.
Collaborating with colleagues across branches, contact centres, and specialist teams, as well as external organisations such as solicitors and charities.
Identifying customer needs and tailoring solutions to their individual circumstances.
Escalating complex cases appropriately and engaging specialist support where required.
Building strong relationships with internal and external stakeholders to create a seamless customer experience.
Sharing knowledge and best practice to support continuous improvement and team success.

Candidate Profile: Key accountabilities, skills & experience

What You'll Bring

Experience delivering excellent customer service in a fast-paced operational, contact centre, or regulated environment.
A strong sense of ownership and accountability, with the ability to manage your workload effectively and independently.
Excellent attention to detail, ensuring customer information and case activity are processed accurately.
Confidence managing multiple priorities, high call volumes, and complex cases while maintaining quality standards.
Strong communication and listening skills, with a natural ability to build rapport and demonstrate empathy.
The confidence to have sensitive conversations and support customers through difficult situations.
A collaborative approach and the ability to work effectively with colleagues and external partners.
An understanding of the importance of regulatory compliance, risk management, and delivering fair customer outcomes.
Resilience, adaptability, and a positive attitude in an ever-changing environment.

About the client

What’s on offer?

Working schedule: Monday – Friday 9am -5pm
Hourly rate: £14.29
Start date – 5th October 2026
Total hours: 35 hours per week
Contract length: 6 months
Hybrid working once Signed off by management

Office location: Leeds, Gosforth & Glasgow

Next steps

Why Join Us?

This is more than a customer service role. It's an opportunity to make a genuine difference to customers during some of the most important moments of their lives. You'll join a supportive team that values empathy, collaboration, ownership, and continuous improvement, while providing opportunities to develop your skills and build a rewarding career.

If you're passionate about helping people, take pride in your work, and can thrive in a busy, regulated environment, we'd love to hear from you.

Job Reference: AMSCWS01197

Apply Now

Refine Your Search

client advisor jobs in gateshead, twr

Customer Advisor

Stocktaker

Human Resources Advisor

Client Success Advisor

Customer Sales and Service Advisor

Customer Service Advisor

Client Accounting Services Advisor

Customer Service Advisor

CDD Operations Analyst

Customer Service Advisor - Nights

JUNIOR SALES ADVISOR

Customer Service Advisor (Inbound)

Sales Advisor

Client Accounting Services Senior Advisor

Partnerships Manager (North East)

Personal Wellbeing Advisor

SHEQ Advisor

Senior Customer Service Advisor - Nights

SHEQ & Compliance Advisor

Customer Success Manager

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