Infrastructure manager Work, Jobs in Gateshead, Twr (with Salaries)

Service Delivery Manager
OCS Group —Newcastle upon Tyne
- Team management
- Travel
- Computer skills
Quick apply
11d
Operational Contract Support
HM Revenue and Customs —Newcastle upon Tyne
- £50,686 - £55,157 a year
- Part-time
- Hybrid work
- Microsoft Outlook
- Analysis skills
- Presentation skills
- Work from home
- Flexible schedule
1h
Commercial Manager
CSC Services UK Ltd —Birtley
- £70,000 - £80,000 a year
- Full-time
- Up to 50% travel
- English
- Microsoft Office
- Free parking
- Profit sharing
Quick apply
11d
Chief Technology Officer
North Tyneside Council —North Tyneside
- £73,599 a year
- Full-time
- Leadership
1h
Operations Manager
ABM UK —Cramlington
- £41,000 - £42,800 a year
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Employee discount
Quick apply
Senior Projects Manager
Newcastle International Airport Ltd —Newcastle upon Tyne
- Management
- Continuous improvement
- Contracts
- Free parking
- Annual leave
9d
Graduate Project Manager (Energy) - Newcastle - 2027
Stantec —Newcastle upon Tyne
- Hybrid work
- Bachelor's degree
- Business
Project Support - Data centres (Site Based)
Arcadis —Newcastle upon Tyne
- Continuous improvement
- SharePoint
- Communication skills
G7 Project Delivery Roles
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £56,375 - £69,105 a year
- Part-time
- Presentation skills
- Budgeting
- Annual leave
- Sick pay
3d
General Manager
GAP Group —Newcastle upon Tyne
- Full-time
- Business development
- Training & development
- Leadership
Senior Expansion Manager UK
Fastned —Newcastle upon Tyne
- Full-time
- Hybrid work
- Bachelor's degree
- Continuous improvement
- Travel
Lead Product Manager
HM Revenue and Customs —Newcastle upon Tyne
- £71,725 - £87,612 a year
- Part-time
- Hybrid work
- Presentation skills
- Product management
- Travel
- Work from home
10d
Account Manager - North East England & Cumbria
Siemens —Newcastle upon Tyne
- Full-time
- Remote
- Business development
- Negotiation
- Annual leave
Leasehold Property Manager
Department for Work and Pensions —Benton
- £44,447 - £46,547 a year
- Overtime
- Hybrid work
- Management
- Research
- Analysis skills
- Annual leave
- Employee assistance programme
10d
Project Manager Lifecycle and Estates
Sodexo —Gateshead
- £50,000 a year
- Full-time
- Continuous improvement
- Contracts
- Construction experience
- Free parking
- Employee assistance programme
Quick apply
6d
Site Manager
Green Engineering —Newcastle upon Tyne
- £60,000 - £70,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Civil engineering
Quick apply
Incident Manager
Giacom —Prudhoe
- £30,000 - £35,000 a year
- Hybrid work
- SQL
- Continuous improvement
- Agile
- Annual leave
Quick apply
Facilities Maintenance Vacancies
Amey Ltd —Durham
- Employee discount
Quick apply
Customer Success Manager
TSG —Gateshead
- £45,000 - £50,000 a year
- Travel
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
Quick apply
11d
Document Controller
Costain —Newcastle upon Tyne
- Full-time
- Organisational skills
- SharePoint
- Business
6d

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Service Delivery Manager

OCS Group -
Newcastle upon Tyne

Quick apply

Job details

Permanent
11 days ago

Qualifications

Reactive maintenance implementation
Technical troubleshooting
Contract management
Driving Licence
Stakeholder collaboration
CAFM software
Stakeholder liaison
Facilities management
Microsoft Office Suite
Team management
Computer skills
Professional development mentoring
Multidisciplinary collaboration
Training & development
Leadership
Communication skills
Planned maintenance

Full job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

✅Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.

Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

About The Role:

Service Delivery Manager – North East

We are currently recruiting for an experienced Service Delivery Manager to join our Home Office contract, covering the North East from Newcastle to Hull, with regular travel into Scotland.

The successful candidate will oversee the day-to-day performance of a regional mobile engineering team, ensuring planned and reactive maintenance is delivered safely, efficiently and in accordance with contractual service levels.

Key Responsibilities

Manage and supervise a regional mobile engineering team, with responsibility for approximately 15 engineers.
Ensure planned and reactive maintenance is completed safely, on time and to the required quality standards.
Monitor operational performance against contractual KPIs and SLAs.
Manage selected contracts and build effective relationships with clients and key stakeholders.
Coordinate with the Helpdesk to ensure tasks are allocated, completed and fully closed out.
Ensure job sheets, compliance records and supporting documentation are clear, complete and accurate.
Coach and develop engineers, addressing performance issues and promoting continuous improvement.
Act as the first point of escalation for Account Managers, Contract Managers, clients and the Helpdesk.
Manage subcontractor performance, ensuring work meets contractual, safety and quality requirements.
Investigate technical and operational issues and implement effective resolutions.
Support contract meetings, operational reviews and performance reporting.
Promote a proactive, first-time-fix approach wherever work falls within the team’s capabilities.
Manage competing priorities and deliver effectively against tight deadlines.

Essential Hiring Criteria

Applicants must have the right to work in the UK.
A relevant technical or trade qualification.
Facilities management or building-services experience.
Previous experience supervising engineering or maintenance teams.
Strong understanding of technical-services infrastructure.
Experience delivering planned and reactive maintenance.
Strong subcontractor-management experience.
Good commercial understanding of FM contracts and operational requirements.
Sound knowledge of health and safety, environmental and quality-assurance procedures.
Experience using CAFM systems.
Good Microsoft Office and general IT skills.
Excellent written and verbal communication skills.
Strong problem-solving, planning and decision-making ability.
Confidence representing the region at client and contract meetings.
Ability to influence stakeholders, manage expectations and retain ownership of issues through to resolution.
Full UK driving licence and flexibility to travel between Newcastle and Hull, as well as into Scotland.
Willingness and ability to obtain the required Home Office security clearance.

Personal Attributes

Strong leadership skills with the ability to set clear standards for the team.
Highly motivated and able to work autonomously.
Commercially aware and client-focused.
High attention to detail.
Methodical and procedure-driven approach to problem-solving.
Calm and patient communication style.
Collaborative approach when working across different teams and organisations.
Good understanding of client priorities and business drivers.
Adaptable and flexible in response to changing operational requirements.
Positive, proactive and solutions-focused attitude.

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

Quick apply

Refine Your Search

infrastructure manager jobs in gateshead, twr

Service Delivery Manager

Operational Contract Support

Commercial Manager

Chief Technology Officer

Operations Manager

Senior Projects Manager

Graduate Project Manager (Energy) - Newcastle - 2027

Project Support - Data centres (Site Based)

G7 Project Delivery Roles

General Manager

Senior Expansion Manager UK

Lead Product Manager

Account Manager - North East England & Cumbria

Leasehold Property Manager

Project Manager Lifecycle and Estates

Site Manager

Incident Manager

Facilities Maintenance Vacancies

Customer Success Manager

Document Controller

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