Case Manager (Part Delivery)
Location: Morpeth and KEYFORT Head Office in Team Valley
Salary: £28.368.00
Contract Type: Full Time,
Hours: 36 hours per week
Shift pattern(s) available; A minimum of 24-hour session delivery and 12 hours to complete your management/administration workload, these can be completed on our office days, Tuesday and Thursday.
Important Information
- This position does not offer UK Visa sponsorship. Applicants must already have the legal right to work in the UK at the time of application.
- This position has a “genuine occupational requirement” under the Sex Discrimination Act 1975. Therefore, applications are only open to female candidates.
Who we’re looking for; This is the perfect role for someone who would like to expand their ABI and Rehabilitation experience whilst gaining or expanding their current management experience. If you are a senior support worker or team lead this could be the perfect career development for you. We are looking for someone who is passionate about providing a quality service and, whose priority is ensuring that the people we support and, our support workers are reaching their full potential. This is an exciting opportunity to join our dedicated and motivated North East service as we continue our growth across the North East.
Essential Criteria
- A degree in Psychology, Occupational Therapy, Nursing, NVQ Level 3 in Health and Social Care or related field or, equivalent work experience
- Experience in providing support to individuals with Brain Injuries, following Rehabilitation care plans and showcasing an understanding of their unique needs and challenges.
- Proficiency in performing personal care tasks, ensuring the well-being and comfort of the individual under your care.
- A naturally positive attitude that fosters a supportive and uplifting environment for those you work with.
- Proven ability to inspire and motivate the individual you support, empowering them to pursue their goals and aspirations with determination and enthusiasm.
- Proven ability to lead and or manage a team
- Full UK driving licence and access to a vehicle.
About the Role; The aim of this role is to oversee a 24/7 support package for an adult with a sustained ABI. Experience in providing support to individuals with Brain Injuries, following Rehabilitation care plans and showcasing an understanding of their unique needs is needed. Our goal is to enable the male we support to become more independent and live within their own home. A huge focus of the job role will be on the quality of support, supportive line management of staff, open and clear communication with the man we support. You will lead and motivate a support team to achieve rehabilitation goals. To do this, you will collaborate with an Assistant Psychologist, Rehab Assistant and Registered General Nurse to develop his goals and interventions, review care plans and review his quality of support provision.
Key Responsibilities;
Support Delivery
- Your working hours will be a combination of delivering support in the home of the man we support, and office-based work on a rota basis over seven days.
- To deliver high quality, safe and person-centered support.
- To be part of a contingency plan covering absences and holiday cover on the package you manage.
- To safeguard the person we support at all times and always act in their best interests.
- To develop a rapport and professional supportive relationship with the person we support and their next of kin.
- To identify achievable support and rehabilitation goals with the person we support.
- Manage and lead Support Workers to follow and implement care plans.
- To agree a set rota of support sessions with Commissioners, People we support and Support Workers, ensuring that funded support hours are delivered and not exceeded.
- To ensure the Service Manager and Registered Operations Manager are kept up to date on support delivery, achievements, concerns or issues within the support package.
Line Management
- To act as line manager to Support Workers.
- To maintain rota management for the 24/7 case and support team.
- To complete regular supervisions and observations of the staff being line managed.
- To provide support, guidance and training to staff being line managed, as required.
- To act as a role model and lead by example.
- To communicate clearly and effectively with staff teams at all times.
- To work alongside our Recruitment team to recruit Support Workers based on individual needs and preferences.
- To brief and train Support Workers in individuals’ specific needs.
What We Offer
- Fixed Term, full-time contract (36 hours per week)
- 5.6 weeks paid annual leave (increasing with service)
- Company pension scheme
- Enhanced maternity leave (subject to service)
- Retirement package and death in service benefit (subject to service)
- Cash healthcare plan (subject to service)
- Employee Assistance Programme for wellbeing support
- Funded CPD – NVQs, PBS certification, and in-house training
- Paid enhanced DBS check
- £200 colleague referral scheme (T&Cs apply)
- Blue Light Card
- Employee of the Quarter recognition scheme
Who We Are
KEYFORT Group delivers bespoke support for individuals with complex needs, including brain injuries, neurological conditions, learning disabilities, spinal injuries, and mental health needs.
Our person-centred approach ensures we only work with individuals where we can make a real, positive difference.
Our commitment to equality, diversity and inclusion
KEYFORT Group is committed to creating an inclusive and supportive workplace. We actively welcome applications from people of all backgrounds, communities and lived experiences, including those from under-represented groups.
We are committed to making reasonable adjustments throughout our recruitment process and employment, to ensure everyone can perform at their best.
Next Stage
All applications will be assessed against the role requirements. Candidates who are successful at this stage will be invited to share their interview availability. If you have not heard from us within 7 days of the advert closing date, unfortunately on this occasion you have not been successful.
Pay: From £28,368.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
- Store discount
Application question(s):
- If you require a legal right to work in the UK, this must be under a Dependant Visa, Leave to Remain, or a Spouse/Partner Visa. We are not able to offer Certificates of Sponsorship (CoS) at this time and cannot arrange interviews for those working on a Sponsorship-Restricted Working Visa. Please confirm your VISA type.
- Female applicants only (Genuine Occupational Requirement under the Equality Act 2010.- please confirm your gender?
Licence/Certification:
- UK Driving Licence and your own car (required)
Work Location: In person
