Technical support agent Work, Jobs in Gateshead, Twr (with Salaries)

Online Chat Support Agent
Wadley Donovan Gutshaw Consulting —Washington
- Full-time
- Customer service
- Microsoft Office
- Bachelor's degree
- Flexible schedule
Quick apply
Agile Delivery Manager
Vertu Motors —Gateshead
- £50,000 a year
- Full-time
- Hybrid work
- Mentoring
- Agile
- Leadership
Quick apply
11d
Service Desk Consultant - 2nd Line (Infrastructure)
Technology Services Group —Newcastle upon Tyne
- £40,000 a year
- Azure
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee assistance programme
Service Desk Consultant - 2nd Line (Infrastructure)
TSG —Gateshead
- £0.01 - £40,000.00 a year
- Azure
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Gateshead
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Associate Product Manager
HM Revenue and Customs —Newcastle upon Tyne
- £45,544 - £49,523 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Travel
- Work from home
Junior Commercial Advisor
Verisure Services (UK) Limited —Gateshead
- £3,800 a month
- Full-time
Quick apply
Associate Software Engineer Level II
Department for Work and Pensions —Newcastle upon Tyne
- £38,772 - £39,621 a year
- Overtime
- Hybrid work
- Azure
- SQL
- AWS
- Annual leave
- Employee assistance programme
14d
External Communications Manager
HM Revenue and Customs —Newcastle upon Tyne
- £45,544 - £55,157 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Travel
- Work from home
2d
Data Science and Analytics Graduate
Sage —Newcastle upon Tyne
- Computer Science
- Machine learning
- AI
3d
Research Assistant/ Associate in Translational Cancer Research
Newcastle University —Newcastle upon Tyne
- £33,951 - £35,608 a year
- Full-time
- Doctoral degree
- Laboratory experience
- University
1d
Technology Analyst - Operations (UK Remote)
Turnitin, LLC —Newcastle upon Tyne
- Full-time
- Remote
- SQL
- AWS
- No degree
- Annual leave
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Newcastle upon Tyne
- £3,800 a month
- Full-time
- Sales
Quick apply
Senior AI (Artificial Intelligence)/ML (Machine Learning) Engineer
NHS Business Services Authority —Newcastle upon Tyne
- £57,528 - £64,750 a year
- Full-time
- Hybrid work
- Machine learning
- Employee assistance programme
- Employee discount
7d
Software Engineering Team Lead
M-KOPA —Newcastle upon Tyne
- Full-time
- Remote
- Azure
- AWS
- Mentoring
3d
AI Engineer Graduate – Performance Marketing
Sage —Newcastle upon Tyne
- Marketing
- AI
- Python
9d
AI Engineer
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Azure
- DevOps
- Master's degree
- Employee assistance programme
- Employee discount
Quick apply
Associate Director - Mineral Surveyor
SLR Consulting —Newcastle upon Tyne
- Full-time
- Project management
- Negotiation
- Annual leave
- Employee assistance programme
Product Manager
Ingersoll Rand —Sunderland
- Engineering
- Bachelor's degree
- Product management
- Employee assistance programme
Product Manager
Ingersoll-Rand —Sunderland
- Full-time
- Hybrid work
- Engineering
- Bachelor's degree
- Product management
- Free parking
- Store discount
Quick apply
19h

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technical support agent jobs near gateshead, twr

Online Chat Support Agent

Wadley Donovan Gutshaw Consulting
Washington

Quick apply

Job details

Full-time

Benefits

Flexible schedule

Qualifications

Live chat
Customer service
Microsoft Office
Bachelor's degree
Customer relationship management
Computer skills
Communication skills

Full job description

Wadley Donovan Gutshaw Consulting (WDGC) is a respected leader in corporate site selection and location strategy consulting. We help businesses identify optimal locations for growth by leveraging data-driven insights, economic trends, and strategic planning. Our team works closely with clients to support operational expansion, relocation, and incentive negotiation.

Job Summary:

Wadley Donovan Gutshaw Consulting is looking for a proactive and customer-focused Online Chat Support Agent to join our client support team. In this role, you will provide real-time assistance to current and prospective clients via our website chat platform, helping them with inquiries related to services, appointments, data submissions, and general information.

Key Responsibilities:

Respond promptly and professionally to client inquiries through live chat and web-based platforms.

Provide accurate information about WDGC s services, processes, and resources.

Assist clients in navigating the website and submitting project-related documentation.

Escalate complex issues or requests to the appropriate team members.

Document all client interactions in the system for tracking and follow-up.

Collaborate with internal departments (consulting, operations, and support teams) to ensure timely resolution of client needs.

Monitor multiple chat windows while maintaining a high standard of service.

Provide support for technical issues related to the client portal, data uploads, or login access.

Stay up-to-date on WDGC s service offerings, project workflows, and client engagement tools.

Qualifications:

High school diploma or equivalent required; associate or bachelor s degree preferred.

Previous experience in online chat support, customer service, or client relations is strongly preferred.

Excellent written communication and problem-solving skills.

Strong computer proficiency, including use of live chat tools, CRM platforms, and Microsoft Office/Google Workspace.

Ability to multitask and manage several chats simultaneously.

High attention to detail and a commitment to client satisfaction.

Professional, friendly, and calm demeanor under pressure.

Willingness to work flexible hours or shifts if needed.

Working Conditions:

Remote or in-office work, depending on company policy and location.

Fast-paced, client-focused environment requiring extended periods of computer use.

Quick apply

Refine Your Search

technical support agent jobs in gateshead, twr

Online Chat Support Agent

Agile Delivery Manager

Service Desk Consultant - 2nd Line (Infrastructure)

Service Desk Consultant - 2nd Line (Infrastructure)

JUNIOR SALES CONSULTANT

Associate Product Manager

Junior Commercial Advisor

Associate Software Engineer Level II

External Communications Manager

Data Science and Analytics Graduate

Research Assistant/ Associate in Translational Cancer Research

Technology Analyst - Operations (UK Remote)

JUNIOR SALES ADVISOR

Senior AI (Artificial Intelligence)/ML (Machine Learning) Engineer

Software Engineering Team Lead

AI Engineer Graduate – Performance Marketing

AI Engineer

Associate Director - Mineral Surveyor

Product Manager

Product Manager

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