Technology infrastructure administrators & architects Work, Jobs in Gateshead, Twr (with Salaries)

Salesforce Administrator
Everything Managed Group —Newcastle upon Tyne
- Full-time
- Hybrid work
- Sales
- Salesforce
- IT
Quick apply
Applications Engineer
iamproperty & iamsold —Newcastle upon Tyne
- Full-time
- Salesforce
- Analysis skills
- Continuous improvement
- Annual leave
Quick apply
13d
Atlassian Cloud Apps Administrator
Giacom —Prudhoe
- £35,000 - £40,000 a year
- Scripting
- APIs
- IT
- Annual leave
Quick apply
People Systems & MI Advisor
Education Partnership North East (EPNE) —Sunderland
- £32,318 - £36,361 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Free parking
- Employee discount
13d
Business Analyst Lead
Connect Health —Newcastle upon Tyne
- Full-time
- Hybrid work
- Bachelor's degree
- Leadership
- Employee assistance programme
16h
Technical Architect - Newcastle
Accenture —Newcastle upon Tyne
- Full-time
- Hybrid work
- DevOps
- Presentation skills
- Mentoring
Service Tooling Manager
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £42,665 - £50,495 a year
- Part-time
- SQL
- Presentation skills
- JavaScript
- Employee assistance programme
- Employee discount
10d
Principal Solutions Architect - Finance, Data and Platform
Leighton —Newcastle upon Tyne
- Full-time
- Hybrid work
- AWS
- Travel
- APIs
- Annual leave
Quick apply
Enterprise Architect
J Barbour and Sons —South Shields
- Full-time
- Oracle
- Computer Science
- ERP systems
- Free parking
- Store discount
Quick apply
Principal Architect
Renaissance Learning EMEA APAC —Houghton le Spring
- Hybrid work
- APIs
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
3d
Lead Technical Specialist x3
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £62,000 - £69,105 a year
- Part-time
- Azure
- AWS
- Presentation skills
- Employee assistance programme
- Employee discount
10d
IT Architect - Compute and Storage
Mott MacDonald —Newcastle upon Tyne
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Bachelor's degree
- Employee discount
10d

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technology infrastructure administrators & architects jobs near gateshead, twr

Salesforce Administrator

Everything Managed Group -
Newcastle upon Tyne

Quick apply

Job details

Full-time

Qualifications

Sales
Salesforce
Data management
IT
Customer support
Communication skills

Full job description

Job Title: Salesforce Administrator

Reports To: Application Development Manager

Location: Hybrid — requires 3 days per week in our Newcastle upon Tyne office

Job Type: Permanent, Full Time

Summary

As a Salesforce Administrator you will be part of a small team responsible for the maintenance, support, and continuous improvement of the Everything Managed Salesforce estate. This will involve working closely with other members of the IT department, internal stakeholders, and third parties to ensure a quality service that supports the evolving needs of our business.

Responsibilities

Manage and maintain a heavily customised Salesforce org, ensuring system stability and performance.

Implement and update custom objects, fields, workflows, validation rules and flows.

Manage complex configurations, including integrations with third-party systems and customisations.

Improve user productivity through the enhancement of page layouts, lightning components, and user interfaces.

Improve the use of Sales Cloud by adopting standard Salesforce Sales functionality and best practice processes.

Enhance Service Cloud for case management, knowledge management, and customer support processes.

Support Marketing Cloud Engagement by maintaining audience segments, journeys, and integrations with other systems.

Actively participate with other members of the Salesforce technical team in project deliverables to migrate legacy customisations to standard Salesforce OOB functionality or best practices customisations.

Provide day-to-day internal user support, troubleshooting, and best practice guidance.

Conduct regular training sessions to improve user adoption and proficiency across the business.

Provide new and improved reports and dashboards and end user training in the creation and use of reports to provide actionable insights.

Work closely with cross-functional teams to gather requirements, define project scope, and deliver solutions on time.

Develop and maintain documentation, including training materials and technical guides.

Contribute to knowledge sharing within the IT team.

Skills and Experience

Proven experience as a Salesforce Administrator in a heavily customised Salesforce environment.
Demonstrable experience with multi-cloud Salesforce orgs.
Proficiency in Sales Cloud (must have), Service Cloud (must have), Marketing Cloud
(good to have) and Experience Cloud (nice to have).
Salesforce Administrator certification as a minimum, with additional certifications preferred.
Familiarity with Apex, Visualforce, and SOQL is beneficial but not essential, this would be to support investigations or change impact, you would not be expected to originate code.
Must have hands-on experience with automation tools such as Flow and Workflow Rules.
Strong understand of Salesforce best practices and governance.
Experience of replacing legacy code-based customisations (Apex, Aura, LWC) with standard functionality or declarative customisations would be beneficial.
Understanding of data management, deduplication, data migration and import/export processes.
Experience of managing AppExchange solutions (Conga) and integrations with third-party systems (e.g. ERP, Marketing Automation).
Excellent analytical and problem-solving skills, and attention to detail.
Ability to work independently and as part of a team collaboratively in a dynamic environment.
Demonstrable ability to prioritise tasks and work effectively in a fast-paced environment.
Good communication and interpersonal skills.

What We Offer

Hybrid working — minimum 3 days per week in our Newcastle upon Tyne office.
Collaborative team environment within a growing technology function.
Opportunity to develop Salesforce expertise across Sales, Service, and Marketing clouds.
Competitive salary and benefits package.

Quick apply

Refine Your Search

technology infrastructure administrators & architects jobs in gateshead, twr

Salesforce Administrator

Applications Engineer

Atlassian Cloud Apps Administrator

People Systems & MI Advisor

Business Analyst Lead

Technical Architect - Newcastle

Service Tooling Manager

Principal Solutions Architect - Finance, Data and Platform

Enterprise Architect

Principal Architect

Lead Technical Specialist x3

IT Architect - Compute and Storage

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