At Jules B, we’re committed to providing the very best in luxury fashion and quality service. Promising our customers something that bit different, we pride ourselves on our unique offering, personalised shopping experience and forward-thinking mindset.
Recognised as one of the UK’s leading independent fashion retailers, it’s an exciting time to join Jules B. If you’re enthusiastic, dedicated and want to contribute to our future success, this could be the role for you.
MORE ABOUT US
Founded in 1984 as a brick-and-mortar store in Jesmond, Newcastle upon Tyne, we transitioned to multi-channel retailing with the launch of our website in 2008. We now have five boutique stores across the North of England, a successful online store that ships to over 50 countries and are three-time winners of Drapers “Best Independent Fashion Retailer in Britain”.
With over 750,000 customers, 2.5m website visitors per year and a modern edit of more than 180 established and niche designers, we’re proud of how far we’ve come and continuously strive to innovate and grow. We are always looking for energetic and ambitious individuals to join our team and drive our independent, family-run business forward.
OUR COMMITMENT TO DIVERSITY AND INCLUSION
At Jules B, we want to attract the best talent and create an inclusive work environment free from prejudice and discrimination, helping our people do their best work.
We aim to be an equal opportunities employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status or disability status.
THE ROLE
STORE SERVICE ADVISOR: LADIESWEAR
We are looking for an energetic and enthusiastic store service advisor who understands the world of luxury fashion to expand our team. You’ll be a good fit if you have a strong retail background, an outgoing personality and the ability to provide a meaningful and personalised experience for our customers.
You must have experience in a retail environment, a strong understanding of women’s fashion and an excellent work ethic. Providing unrivalled customer service is at the heart of what we do, so we are looking for someone who shares this passion and has a positive, can-do attitude.
KEY RESPONSIBILITIES
- Understanding and exceeding sales targets
- Establishing, building, and managing strong long-term customer relationships
- Providing exemplary customer service
- Visual merchandising to the highest standard
- Learning and sharing product knowledge
- Supporting in other areas of store operations
- Liaising with various other departments within the business.
WHAT WE’RE LOOKING FOR
- A strong retail background within a similar environment
- Strong sales skills
- A great team player
- Effective communication skills
- A friendly and approachable people person
- A healthy dose of common sense and initiative
- An exceptional work ethic
- Someone who is confident and trustworthy
- Someone who is always happy to help.
WHAT WE CAN OFFER YOU
As well as the opportunity to work with a friendly and welcoming team in our beautiful Jesmond store, we also offer the following:
- Competitive salary
- Uniform allowance
- Staff purchase scheme
- Up to 28 days holiday including bank holidays
- Company pension scheme.
Salary dependent on experience.
Hours: 10:00am – 5:00pm Monday to Saturday with a day off during the week.
Reporting address: 91-93 Osborne Road, Jesmond, Newcastle-upon-Tyne, Tyne and Wear, NE2 2AN
Job Types: Part-time, Permanent
Work Location: In person
