Customer experience specialist Work, Jobs in Gatley, Chs (with Salaries)

Customer Service Specialist
Vitality —Stockport
- £27,976 a year
- Customer service
- Communication skills
- Time management
- Life insurance
13d
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Manchester
- Temporary
- Customer service
Customer Success Manager
Street Group —Manchester
- £27,000 - £33,000 a year
- Full-time
- Hybrid work
- English
- Communication skills
- Work from home
- Flexible schedule
Quick apply
Customer Service Advisor
Barclays —Stockport
- £26,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Lloyds Banking Group Customer Support - Stockport
Lloyds Banking Group —Stockport
- £26,200 a year
- Full-time
- Customer service
- Financial services
- Banking
2d
Specialist Support Analyst
Barclays —Knutsford
- Administrative experience
- Communication skills
- Banking
Customer Assistant
Lidl —Salford
- £13.45 - £14.45 an hour
- Part-time
- Customer service
- Bakery
- Store discount
- Employee discount
9d
Junior Cyber Security Analyst
Cyber Security Specialists —Altrincham
- £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Computer networking
- Free parking
Quick apply
Customer Support Specialist
ExpenseIn —Manchester
- £28,000 - £30,000 a year
- Hybrid work
- Customer service
- Microsoft Office
- Communication skills
- Annual leave
Quick apply
2d
Customer Experience Specialist
Autotrader —Manchester
- £27,000 - £29,000 a year
- Customer service
- Care plans
Customer Experience Specialist - Melio
Xero —Manchester
- Full-time
- Hybrid work
- Communication skills
2d
Data Governance Specialist
Together —Cheadle
- £45,000 - £60,000 a year
- Full-time
- SQL
- IT
- In-person
- Health & wellbeing programme
- Gym membership
Quick apply
First Response Advisor - Legal Firm
MAJ Law Ltd —Warrington
- £45,000 - £55,000 a year
- Full-time
- Customer service
- English
- Organisational skills
- Free parking
Quick apply
13d
Customer Experience Specialist, Sales - Manchester
Tesla —Manchester
- Weekend availability
- Sales
- Customer service
- Presentation skills
High Risk Recoveries Agent
Clear Business —Sale
- £25,000 - £28,750 a year
- Full-time
- Hybrid work
- Free parking
- Annual leave
Quick apply
HR Systems Specialist
Together —Cheadle
- Full-time
- Microsoft Excel
- Analysis skills
- Human resources
Quick apply
Customer Support Specialist
EMR Integrated Solutions —Manchester
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
- Sick pay
Quick apply
10d
Client Support Specialist
Barclays —Knutsford
- Monday to Friday
- Customer service
- Administrative experience
- Communication skills
Collections Specialist
Together —Cheadle
- Full-time
Quick apply
Service Advisor (Wilmslow)
The Halliwell Jones Group —Wilmslow
- £30,000 - £36,000 a year
- Full-time
- Microsoft Office
- In-person
- Communication skills
Quick apply

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customer experience specialist jobs near gatley, chs

Customer Service Specialist

Vitality -
Stockport

Apply Now

Job details

Permanent
£27,976 a year
13 days ago

Benefits

Company pension
Life insurance

Qualifications

Customer service
Technical support
Communication skills
Time management

Full job description

About The Role

Team – Member Servicing/Vitality Programme

Shift Pattern- between Monday - Friday 08:00-19:00 Saturday 09:00-13:00 (40 hours)

Hybrid - 2 days in the Stockport office, 3 days at home

Top 3 skills needed for this role:

Adaptability: Thrive in fast-paced, changing environments.
Tech Savvy: Good understanding of recent technology.
Communication: Excellent verbal and written skills.

What this role is all about:

As a Customer Service Advisor in our Member Servicing team, you’ll be there to help customers with all their queries and questions. Our team gives you the opportunity to learn about all our products Vitality has to offer our customers, from being an expert in the Rewards we offer to an expert in Life insurance cover.

Key Actions

Respond to customer inquiries and complaints via Vitality’s social media channels, telephony, and email in a timely and professional manner
Provide accurate information about products and services, addressing customer needs and concerns effectively.
Maintain a positive and empathetic attitude towards customers at all times
Document and track customer interactions, ensuring all issues are resolved promptly
Collaborate with other departments to resolve complex customer issues
Stay updated on product knowledge and company policies to provide accurate information to customers
Identify and escalate priority issues to the appropriate team members
Participate in training sessions to improve service skills and product knowledge.
Listen well, communicate clearly, and provide customers with a friendly, helpful service
Share knowledge and play your part in meeting team targets
Handle technical-based elements of the role, providing technical support and troubleshooting for our members as needed

What do you need to thrive?

Previous experience working within a Customer Service or Administration role
Enjoy fast-paced environments where processes change frequently so as a business we stay ahead
Strong attention to detail is essential
The ability to actively listen and question around our members’ needs to effectively find solutions in a timely manner
A good understanding of recent technology to help provide technical support for our members
Excellent verbal and written communication skills
Time management – working effectively towards targets
Passionate about delivering the highest level of customer service to our members
Adaptable, independent, and positive towards change

So, what’s in it for you?

Bonus Schemes – A bonus that regularly rewards you for your performance
A pension of up to 12%– We will match your contributions up to 6% of your salary
Our award-winning Vitality health insurance – With its own set of rewards and benefits
Life Assurance – Four times annual salary

These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities!

If you are successful in your application and join us at Vitality, this is our promise to you, we will:

Help you to be the healthiest you’ve ever been.
Create an environment that embraces you as you are and enables you to be your best self.
Give you flexibility on how, where and when you work.
Help you advance your career by playing you to your strengths.
Give you a voice to help our business grow and make Vitality a great place to be.
Give you the space to try, fail and learn.
Provide a healthy balance of challenge and support.
Recognise and reward you with a competitive salary and amazing benefits.
Be there for you when you need us.
Provide opportunities for you to be a force for good in society.

We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.

About Us

We’re incredibly proud to be recognised for the culture we've created — recently being named one of Glassdoor’s Best Places to Work 2026, and in 2024 we were delighted to be awarded Top 10 Places to Work in the Sunday Times Awards.

Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place.

We’ve been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives – they benefit, our business benefits, and society benefits. We’re successful because we attract, develop, and retain the best people – and because we care.

Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out.

Ready to find out if we’re the right fit for you? We can’t wait.

Diversity & Inclusion

At Vitality, we’re committed to diversity and inclusion because it’s good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives.

Vitality’s approach to sustainability

Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. #LI-Hybrid

If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.

Apply Now

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