Front office manager Work, Jobs in Gatwick Airport (with Salaries)

Workplace Experience Receptnst
CBRE —Crawley
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Team Lead - US Operations
Lendable —London
- Full-time
- Hybrid work
- Heavy lifting
- Analysis skills
- Supervising experience
- Work from home
- Referral programme
Guest Service Manager
Wotton House —Dorking
- £34,000 a year
- Full-time
- Hospitality
- Hotel
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
6d
Corporate Receptionist
NAB-Jones Lang LaSalle Services —East Grinstead
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Quick apply
2h
Business Support and Helpdesk Administrator
Brighton & Hove City Council —Hove
- £27,254 - £27,694 a year
- Full-time
- Customer service
- Administrative experience
- Presentation skills
2d
Personal Assistant
Metropolitan Police —Westminster
- £37,510 - £40,519 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
5d
Front Office Manager
Harbour Hotel Guildford —Guildford
- Full-time
- Hotel
- Front desk
- IT
- Employee assistance programme
Quick apply
12d
Assistant General Manager
The Royal Bell —Bromley
- £40,000 a year
- Weekend availability
- Hotel
- Organisational skills
- In-person
- Employee discount
Quick apply
6d
Bench General Manager
Five Guys UK —Sevenoaks
- Up to £40,970 a year
- Customer service
- Leadership
- Restaurant
- Annual leave
- Employee assistance programme
Operations Lead
Healix International —Esher
- From £45,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Case management
- Annual leave
- Employee discount
Quick apply
6d
Team Leader
HF Holidays —Storrington
- £13.21 an hour
- Weekend availability
- Customer service
- Hotel
- Leadership
- Employee discount
Quick apply
Graduate Management Programme - UK,Ireland & Switzerland
Red Carnation Hotels Central Office —London
- Full-time
- Hospitality
- English
- Hotel
- Employee assistance programme
- Referral programme
Quick apply
Non-Graduate Management Programme - UK,Ireland & Switzerland
Red Carnation Hotels Central Office —London
- Full-time
- Hospitality
- English
- Hotel
- Employee assistance programme
- Referral programme
Quick apply
Front Office Manager (M/F/X)
IBIS BUDGET —Hounslow
- £30,000 - £33,000 a month
- Weekend availability
- Bar
- English
- Hotel
- Employee discount
Quick apply
Care Home Customer Support Assistant
Bupa —West Byfleet
- £27,590 - £35,163 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
Quick apply
Receptionist
Dandara —Royal Tunbridge Wells
- Customer service
- Microsoft Office
- Front desk
- Employee assistance programme
7d
Workplace & Facilities Assistant (18 Hours per week)
Superdrug —Croydon
- Customer service
- Front desk
- IT
- Store discount
- Employee discount
Assistant Head of Reservations
The Lanesborough —London
- English
- Hotel
- Employee discount
- Life insurance
General Manager - OTE c. £58k
Cosy Club Guildford —Guildford
- £44,000 - £48,000 a year
- Weekend availability
Quick apply
13d
Assistant Manager
Five Guys UK —Guildford
- From £35,870 a year
- Weekend availability
- Quick service & fast food restaurant
- IT
- Leadership
- Annual leave
- Employee assistance programme

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front office manager jobs near gatwick airport

Workplace Experience Receptnst

CBRE -
Crawley

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Job details

Full-time

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Facilities management
Microsoft Office
SharePoint
Front desk
IT
Communication skills
Time management

Full job description

Company Profile

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. CBRE GWS - Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management.

Job Title: WORKPLACE EXPERIENCE HOST

Role Summary:
Collaborating within the Workplace team, the Experience Host is to embody and deliver our 5-star experience with energy, passion and presence to all staff & guests onsite. This important position sets the tone of the flow of the reception experience by creating the first human touchpoint impression with consistent, joyous and courteous moments, being responsible to support and coordinate activities related to delivery of workplace experience services for clients, where offered, including administrative support. Services may be directly performed by the company, or third-party service providers in collaboration with this position.

Key Responsibilities:
Provide an exceptional guest experience to all clients, customers, colleagues and guests. A purposeful personalisation when serving guests is where the magic happens.

To portray a friendly, professional and courteous demeanour at all times, using open and appropriate body language.

Ensure that visitor and client arrivals are communicated to relevant personnel and that visitors are met in line with warm welcome. This includes offering toilet facilities and offering to take any coat/bags (See Pillars of Excellence guideline).

Have total ownership of the reception foyer and the surroundings areas to ensure the best first impression and work experience.

Ensure visitors are kept informed of any delays.

Maintain company culture: Uphold professional atmosphere in reception area.

Assist the Workplace Team and CBRE community with general administrative support.

Assist with on-boarding process - including new employee orientation and welcoming procedures. First day orientation management.

Help manage community requests, complaints and queries regarding Workplace services.

Ensure safety standards are met by those delivery workplace experience services; whether CBRE employees or third-party service providers.

Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues.

Complete weekly diary duties.

Ensure cleanliness: Maintain clean, professional, and inviting front-of-house areas by working with onsite cleaning team.

To communicate regularly with the Workplace Coordinator and Facilities Manager with any new and important issues that may arise.

Site Specific Responsibilities:
Direct visitors: Guide employees and guests to their desired destinations within the premises

Provide visitor WI-FI access and getting set up assistance.

Arrange for First Aider attendance in the event of an accident/incident. Escalate to CBRE management team and notify client.

Management of unannounced visits by Regulator or Government body (e.g. Police, EHO, Fire Brigade).

Management of 3rd parties serving of legal documents to the building.

Ensuring site BCP procedures are understood and can be carried out at short notice.

Working closely with Elekta HR team to ensure that all telephony directories are compiled and up to date.

Internal and External Calls: Respond to phone enquiries promptly and professionally and ensure no personal information is gathered.

Remaining calm and in ‘control in’ in the event of personnel / Visitors becoming agitated and frustrated.

Creating access passes for visitors and issuing temporary access passes for Elekta staff (if forgotten) and working with the onsite security team to ensure data is captured correctly allowing for accurate reporting.

Travel Support, Assist visitors with travel information and arrangements. Booking of Hire Vehicles and Taxis.

Checking Executive Briefing Centre (EBC) at the start of each day and ensure any observations / issues are logged to the CBRE team. Elekta EBC manager to be notified.

Assisting with conducting Cornerstone Floor Checks and Meeting Room Conditions.

Administrative support and supplier management.

Managing of incoming and outgoing post duties.

Escalate any breaches in security or access protocols to the appropriate manager and Security team as soon as reasonably practical to do so.

Experience Required:
Communication Skills - Have excellent time management and communication skills (verbal and written). Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.
Strategic and Interpersonal Skills - Ability to solve problems and deal with a variety of options in complex situations. Display excellent personal presentation and interpersonal skills.
IT Skills - Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, SharePoint, Outlook etc. Comfortable with and embracing of new technologies and digital tools, such as Apps, databases, work order management, social networking, cloud technologies, handheld mobile technologies and applications, and communications.
Results oriented - Ability to achieve business goals, with a concern for working well, surpassing standards of excellence and passion for challenges.
Customer focussed - Develop strong customer relationships by listening to and satisfying customer needs. Proactively dealing with guest requests in an efficient, friendly and timely manner, ensuring all business requirements are dealt with promptly and professionally. Be able to offer a warm and professional welcome to all guests, ensuring they feel valued from the moment they arrive.

Qualifications / Experience / Professional Memberships:
A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred.
Experience in facilities management and/or dealing with suppliers/contractors beneficial.

Apply Now

Refine Your Search

front office manager jobs in gatwick airport

Workplace Experience Receptnst

Team Lead - US Operations

Guest Service Manager

Corporate Receptionist

Business Support and Helpdesk Administrator

Personal Assistant

Front Office Manager

Assistant General Manager

Bench General Manager

Operations Lead

Team Leader

Graduate Management Programme - UK,Ireland & Switzerland

Non-Graduate Management Programme - UK,Ireland & Switzerland

Front Office Manager (M/F/X)

Care Home Customer Support Assistant

Receptionist

Workplace & Facilities Assistant (18 Hours per week)

Assistant Head of Reservations

General Manager - OTE c. £58k

Assistant Manager

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