Customer care specialist Work, Jobs in Giffnock, Erw (with Salaries)

Retention Specialist
Canova Medical —Glasgow
- From £30,000 a year
- Full-time
- Microsoft Word
- Sales
- Customer service
Quick apply
Health and Wellness Sales Advisor
Boots —Glasgow
- £16 an hour
- Part-time
- Sales
- Customer service
- No experience needed
- Employee assistance programme
- Employee discount
14d
Tesco Colleague - Napierhil Glasgow Express
Tesco UK —Glasgow
- £13.28 - £14.55 an hour
- Full-time
- School
8h
IM&T Technician
NHS Scotland —Glasgow
- £34,544 - £43,039 a year
- Monday to Friday
- Hybrid work
- Customer service
- No degree
- IT
6d
Product Support Senior Specialist
Jaguar Land Rover —Irvine
- £95,000 - £119,000 a year
- Presentation skills
- Bachelor's degree
- No degree
- Annual leave
6d
Sales Assistant
TGJones —Paisley
- £8.00 - £12.71 an hour
- Part-time
- School
- Employee assistance programme
- Employee discount
Quick apply
23h
Financial Investigator
HM Revenue and Customs —Gartcosh
- £37,682 - £40,705 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Communication skills
- Work from home
2d
Graduate Franchise Support Officer
The Leak Detective Ltd —Cumbernauld
- £26,500 - £28,500 a year
- Full-time
- Plumbing
- In-person
- Business
- Free parking
Quick apply
1d
Tesco Travel Money Advisor
Travelex —Glasgow
- £13 an hour
- Overtime
- Health & wellbeing programme
- Employee discount
Senior Manager - Operational Excellence
Nationwide Building Society —Glasgow
- From £75,000 a year
- Full-time
- Financial services
- Leadership
7d
Post Office Counter Clerk
TGJones —Kilmarnock
- £8.00 - £12.71 an hour
- Part-time
- Employee assistance programme
- Employee discount
Quick apply
Team Manager - Onboarding Calculations
LegalAndGeneral —Glasgow
- Full-time
- Hybrid work
- Financial services
- Leadership
- Employee discount
Quick apply
1d
Team Manager - Onboarding Calculations
Legal & General Investment Management —Glasgow
- Hybrid work
- Financial services
- Leadership
- Employee discount
22h
Customer Reconnection Representative
Ascent —Glasgow
- £27,000 a year
- Weekend availability
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
2d
Telephony and Connectivity Analyst
ARO —Glasgow
- £29,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- IT
- Employee assistance programme
Quick apply
4d
Import Operations Apprentice - Glasgow
DHL —Paisley
- Full-time
- Microsoft Excel
- Customer service
- English
- Employee assistance programme
10d
Van Driver
Allied Vehicles —Glasgow
- £0.01 a year
- Monday to Friday
- Driving
- Communication skills
- Free parking
- Annual leave
Quick apply
8d
Estate Agent
Connells Group —Rutherglen
- £25,000 a year
- Sales
- Microsoft Office
- IT
Quick apply
8d
Trainee Fire Extinguisher Technician
Asco Fire Group —Glasgow
- £25,000 - £40,000 a year
- Full-time
- Schematics
- Hand tools
- Mechanical knowledge
- Annual leave
- Employee discount
Quick apply
3h
Driver
ABM UK —Paisley
- Weekend availability
- Customer service
- Driving
- Communication skills
- Employee discount
Quick apply
14d

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Retention Specialist

Canova Medical
Glasgow

Quick apply

Job details

Full-time
From £30,000 a year

Qualifications

Microsoft Word
Sales
Customer service
Analysis skills
Data entry
Phone etiquette
Communication skills

Full job description

Job Summary

We are seeking a dedicated and personable Retention Specialist to join our team. The successful candidate will play a vital role in maintaining strong relationships with our clients, ensuring their satisfaction, and fostering loyalty. This position offers an excellent opportunity for individuals with strong communication skills and a passion for customer service to contribute to the growth and success of our organisation. The role involves engaging with clients via phone and digital channels, analysing customer data, and implementing strategies to enhance retention rates.

Duties

Manage inbound and outbound customer calls with professionalism, demonstrating excellent phone etiquette.
Utilise data entry skills to accurately record customer interactions, feedback, and relevant information in our CRM system.
Analyse customer data to identify trends, potential issues, and opportunities for upselling additional products or services.
Develop personalised retention strategies tailored to individual client needs and preferences.
Conduct follow-up communications to ensure customer satisfaction and resolve any concerns promptly.
Collaborate with sales and marketing teams to implement upselling initiatives that benefit both the organisation and clients.
Maintain detailed records of customer interactions, feedback, and retention activities for reporting purposes.

Qualifications

Proven experience in data entry, customer service, or retention roles is preferred.
Strong communication skills with the ability to engage clients professionally and empathetically.
Excellent analysis skills to interpret customer data and identify actionable insights.
Demonstrated phone etiquette and interpersonal skills to build rapport with diverse client bases.
Ability to upsell products or services tactfully without compromising customer satisfaction.
Organised with attention to detail, capable of managing multiple tasks efficiently in a fast-paced environment.

This position offers a rewarding career opportunity for motivated individuals eager to develop their skills within a dynamic organisation committed to exceptional customer care.

Pay: From £30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer care specialist jobs in giffnock, erw

Retention Specialist

Health and Wellness Sales Advisor

Tesco Colleague - Napierhil Glasgow Express

IM&T Technician

Product Support Senior Specialist

Sales Assistant

Financial Investigator

Graduate Franchise Support Officer

Tesco Travel Money Advisor

Senior Manager - Operational Excellence

Post Office Counter Clerk

Team Manager - Onboarding Calculations

Team Manager - Onboarding Calculations

Customer Reconnection Representative

Telephony and Connectivity Analyst

Import Operations Apprentice - Glasgow

Van Driver

Estate Agent

Trainee Fire Extinguisher Technician

Driver

I want to receive the latest job alerts for customer care specialist in giffnock, erw

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