Front office Work, Jobs in Gifford, Eln (with Salaries)

Customer Service Representative - Edinburgh
Diligenta —Edinburgh
- £24,479 a year
- Full-time
- Microsoft Word
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
14d
Front of House Ambassador/Reception
Pain Free Dentistry Group —Edinburgh
- £26,767.26 a year
- Full-time
- Microsoft Office
- Hotel
- Organisational skills
- Paid training
- Employee discount
Quick apply
1d
Front Office Supervisor
YOTEL Edinburgh —Edinburgh
- £14.26 an hour
- Full-time
- Hotel
- Front desk
- Referral programme
Quick apply
6d
Postperson with Driving
Royal Mail Group —Melrose
- £13.68 an hour
- Part-time
- Customer service
- Employee discount
Guest Service Manager
Edinburgh Portobello Hotel Limited —Edinburgh
- £13.25 an hour
- Full-time
- Hotel
- Front desk
- In-person
Quick apply
21h
Tourism & Operations Internship - Erasmus+
Indie Campers —Edinburgh
- English
- Front desk
- Business
Quick apply
Office Coordinator
Mazars —Edinburgh
- Microsoft Powerpoint
- Microsoft Word
- Front desk
Corporate Receptionist
Rapport —Edinburgh
- £18,204 a year
- Part-time
- Computer literacy
- Microsoft Office
- Front desk
- Employee assistance programme
5d
Community Housing Officer
East Lothian Council —Tranent
- £20.13 - £22.51 an hour
- Temporary
- Hybrid work
- Travel
- In-person
- Work from home
5d
Junior Investment Associate
RGH‑Global Limited —Edinburgh
- £30,000 - £35,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Presentation skills
12d
Receptionist
Portico Corporate Reception Management —Edinburgh
- £22,380 a year
- Microsoft Office
- Organisational skills
- Front desk
- Annual leave
- Life insurance
Quick apply
12d
Front Office Supervisor
voco Edinburgh Royal Terrace —Edinburgh
- £28,851.68 a year
- Full-time
- Front desk
- Communication skills
- Employee discount
- Referral programme
Quick apply
13d
Plant Manager - Anaerobic Digestion
BioConstruct NewEnergy Ltd —Haddington
- £45,000 - £50,000 a year
- Full-time
- Engineering
- Team management
- IT
Quick apply
11d
Business Process Analyst
Royal Bank of Canada —Edinburgh
- Full-time
- Microsoft Word
- Agile
- Financial services
11d
Facilities Coordinator
Kennedys Law —Edinburgh
- Travel
- Communication skills
Finance Analyst
Heineken International B.V. —Edinburgh
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- In-person
- Work from home
- Employee discount
Quick apply
4d
Receptionist
Aramark —Edinburgh
- £28,000 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Free parking
- Gym membership
5d
Reservations Co-ordinator
The Bruntsfield Hotel —Edinburgh
- £12.71 an hour
- Full-time
- Hotel
- Travel
- Organisational skills
- Employee discount
Front Desk Night Agent
Virgin Hotels —Edinburgh
- Full-time
- Hotel
- Front desk
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
General Assistant
BaxterStorey UK —Edinburgh
- £12.71 an hour
- Part-time
- Serving
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
13d

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Customer Service Representative - Edinburgh

Diligenta -
Edinburgh

Quick apply

Job details

Full-time
£24,479 a year
14 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Paid volunteer time
Car scheme

Qualifications

Microsoft Word
Pension
Customer service call handling
Inbound customer enquiry call handling
Microsoft Office Suite
Customer support
Customer interaction
Communication skills

Full job description

Customer Service Representative
£24,479 per year
Standard Life House, Edinburgh, EH1 2DH

What does the Customer Service Representative role involve?

You'll be joining a people and technology-driven business, supporting customers through front‑line telephony. Whether handling calls about life assurance, savings, investments or pension plans, or managing the processing and updates that keep their policies running smoothly, you’ll ensure a seamless experience during the moments that matter.

Comprehensive training will be provided so financial services experience isn't essential. Many new colleagues join us from customer facing backgrounds in contact centres, retail, hospitality, or the travel industry.

We support our colleagues with competitive benefits:

We're an accredited Real Living Wage employer
No weekend or evening working
31 days annual leave (includes UK Bank Holidays)
Annual discretionary bonus eligibility
Contributory pension scheme (up to 6% matching), Group Life Assurance, and Group Income Protection
Supportive people policies for the moments that matter in life (Carer's Leave, Foster Leave, Fertility Leave, Retirement Leave and an Annual volunteering day)
Wellbeing programme with health checks, nutritional advice, second medical opinion option, employee assistance programme and mental, physical, and financial support
Personal and career development opportunities across a wide range of business functions and specialist areas
Perks at Work (expansive online discounted shopping)
Car lease scheme and Jaguar Land Rover discount
Cycle to Work scheme and interest-free season ticket loans

Our people are...

Passionate about delivering a seamless customer experience with empathy and respect, with the ability to remain calm under pressure
Excellent listeners with strong verbal and written communication skills and able to simplify complex matters whilst providing outstanding service
Great problem solvers, flexible, and adaptable to changing priorities
Comfortable switching between multiple IT applications with attention to detail
Proficient in Microsoft Office (Word & Excel)
Excited to work with our incredible, diverse community and be part of a supportive workplace culture
Passionate about learning and sharing knowledge to enhance skills and develop best practice
Focussed on living our values - integrity / respect for the individual / leading change / learning and sharing / excellence

Who is Diligenta?

Established in 2005, we're proud to be the single largest provider of outsourced administration services to the UK Life Assurance and Pensions market.

We make a positive difference to the lives of millions, handling some of the most difficult and important calls a person can ever make to support our customers in the moments that really matter in life, providing the best service every time. Customer service is at the heart of everything we do.

Our unique technology solution enables us to make a positive difference to the lives of over 23 million customers - that's 1 in 3 people in the UK!

We celebrate the diversity of our community and are committed to creating an inclusive environment for all employees. We encourage applications from people of all backgrounds, experiences and perspectives.

If you need any help or adjustments at any stage within the recruitment process due to health, disability, or any other reason, please let us know when you apply or talk to the recruiter or hiring manager directly so we can support you.

Ready to take the next step in your career? Apply today and become part of our innovative team!

Quick apply

Refine Your Search

front office jobs in gifford, eln

Customer Service Representative - Edinburgh

Front of House Ambassador/Reception

Front Office Supervisor

Postperson with Driving

Guest Service Manager

Tourism & Operations Internship - Erasmus+

Office Coordinator

Corporate Receptionist

Community Housing Officer

Junior Investment Associate

Receptionist

Front Office Supervisor

Plant Manager - Anaerobic Digestion

Business Process Analyst

Facilities Coordinator

Finance Analyst

Receptionist

Reservations Co-ordinator

Front Desk Night Agent

General Assistant

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