Customer representative Work, Jobs in Gillingham, Ken (with Salaries)

Deputy Manager
Iceland —Medway
- £31,080 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
Customer Service Assistant - Tier 1
OSB Group —Gillingham
- From £24,500 a year
- Full-time
- Cash handling
- Annual leave
4d
Customer Sales Representative
Bestway Group —Gillingham
- £28,538 - £40,000 a year
- Full-time
- Sales
- Driving
- Communication skills
Quick apply
Customer Representative - Gravesend
Nationwide Building Society —Gravesend
- From £25,250 a year
- Full-time
- Customer service
- Banking
4d
Project Delivery Coordinator
Eclipse Dental Engineering —Rochester
- From £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Sick pay
Quick apply
6d
Cleaner
TCFM —Gillingham
- £12.71 an hour
- Temporary
Quick apply
5d
Operations Manager
Safetykleen —Ditton
- £60,000 - £72,000 a year
- 8 hour shift
- Employee assistance programme
- Referral programme
Quick apply
Customer Representative - Bromley
Nationwide Building Society —Bromley
- From £25,250 a year
- Full-time
- Customer service
- Banking
4d
Customer Representative - Sevenoaks
Nationwide Building Society —Sevenoaks
- From £25,250 a year
- Part-time
- Customer service
- Banking
3d
Cleaner
TC Facilities Management —Rainham
- £12.71 an hour
5d
Retail Sales Advisor - Thurrock
Oak Furnitureland —Thurrock
- £42,000 - £45,000 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Housekeeper
The Sofa Delivery Company —Chelmsford
- £12.71 an hour
Quick apply
10d
Sales - Sales Advisor - UK
New Look —Canterbury
- Part-time
- Microsoft Word
Manager, Program Management Office
PHINIA —Gillingham
- Full-time
- Engineering
- Microsoft Office
- Leadership
Banking Representative - Canterbury
Metro Bank PLC —Canterbury
- £26,230 a year
- Full-time
- Customer service
- Microsoft Office
- Computer skills
11d
Shift Lead
B&Q —Ashford
- £14.50 an hour
- Part-time
- Annual leave
- Employee assistance programme
Admissions Officer
Holmewood House School —Royal Tunbridge Wells
- £25,000 - £27,000 a year
- Part-time
- Administrative experience
- Bachelor's degree
- Organisational skills
- Free parking
- Annual leave
Quick apply
5d
SHE and Compliance Specialist
IPL —Sittingbourne
- Monday to Friday
- Microsoft Office
- Administrative experience
- In-person
- Store discount
- Annual leave
3d
IT Manager
PHINIA —Gillingham
- Full-time
- Computer Science
- Bachelor's degree
- Travel
Field Sales Representative - Southend
Flatpay —Southend-on-Sea
- £60,000 - £70,000 a year
- Full-time
- Sales
- No experience needed
- English
- Free parking
Quick apply

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Deputy Manager

Iceland -
Medway

Apply Now

Job details

Full-time
£31,080 a year

Benefits

Employee discount
Referral programme

Qualifications

Team management
Retail management
Leadership
Communication skills

Full job description

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.

We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business.

As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store.

Key responsibilities include:

Maximise profit:

Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results.
Focus on delivering great availability and cost controls through excellent processes.
Create a culture of "sell a £, save a £" to maximise store sales and profit.
Deliver on all agreed KPIs.

Engage, develop & retain great people:

Support the Store Manager with Talking Shop and work well with the Talking Shop representative.
Drive team engagement by communicating effectively and showing appreciation and respect for every team member.
Foster an inclusive culture where everyone can be their best at work.
Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability.
Manage the team effectively using performance processes and continuous conversations.

Doing the right processes and doing them right:

Ensure a store walk is completed daily to focus on what the customer sees and take relevant action.
Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop.
Ensure all cash handling and security policies and processes are fully implemented in the store.
Deliver the best digital service by implementing all "One Best Way" processes in the store through the team.
Ensure legal compliance across all areas to minimise any risk to the business.
Implement all health and safety policies and processes fully in the store, keeping teams and customers safe.

Leadership:

Lead by example to get the best from the team and provide the best service to customers.
Be approachable and respectful to customers and colleagues.
Work together with enthusiasm and take action to reduce waste.
Show consideration for the business and its people.
Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence.
Communicate effectively, having regular conversations and listening to understand.
Plan in advance, prioritising key tasks and activities.
Set the pace of the team by being hands-on to deliver a great store.
Solve problems by making the right decisions for the store.
Coach the team by asking the right questions to drive performance and help them be their best.
Delegate tasks at the right time to the right colleagues.
Motivate the team to deliver consistent operational standards.

Required skills & experience:

Proven experience in a retail management role.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and manage priorities.
Customer-focused with a passion for delivering outstanding service.
Strong problem-solving and decision-making abilities.
Flexibility to work across different stores.

What We Offer:

15% discount in all Iceland and The Food Warehouse stores.
33 days holiday (including Bank Holidays).
Christmas vouchers – increasing with length of service.
Refer a Friend scheme.
Christmas saving schemes.
Long service awards.
Option to join a healthcare plan.
Grocery Aid for free and confidential financial, emotional and practical support.
Clear career pathways with opportunities for development and progression.
A supportive and inclusive work environment.

Apply now to join the team and start your Iceland story!

Apply Now

Refine Your Search

customer representative jobs in gillingham, ken

Deputy Manager

Customer Service Assistant - Tier 1

Customer Sales Representative

Customer Representative - Gravesend

Project Delivery Coordinator

Cleaner

Operations Manager

Customer Representative - Bromley

Customer Representative - Sevenoaks

Cleaner

Retail Sales Advisor - Thurrock

Housekeeper

Sales - Sales Advisor - UK

Manager, Program Management Office

Banking Representative - Canterbury

Shift Lead

Admissions Officer

SHE and Compliance Specialist

IT Manager

Field Sales Representative - Southend

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