Manage site inspections to the agreed regime for Section 104 adoptions: plan routes and appointments to optimise time and cost.
Undertake CCTV survey reviews and assess condition, connectivity and compliance; raise and track defects to resolution. Ensure surveys are compliant with IWNL latest specifications.
Inspect wastewater assets including rising mains, manholes, pumping stations and SUDs; witness tests/commissioning and verify documentation.
Issue clear approval/rejection reports and remediations; support developers with pragmatic design changes consistent with standards.
Record inspections, photos, test results and defects in IWNL asset systems and project directories with accurate metadata. Ensuring that stored data is ISO 55001 compliant.
Produce concise inspection reports and recommendations, highlighting risks, non-compliance.
Record any site changes on relevant databases and project directories.
Coordinate site activities with contractors and developers; manage expectations and provide timely updates. Working towards the two weeks SLA quota.
Support operational teams during incidents (blockages, overflows, alarms) and contribute to root-cause analyses and lessons learned.
Promote a helpful, customer-focused working environment and uphold IWNL/BUUK values.
Always Work safely: ensure contractors have the necessary training and equipment to enter confined space entry. E.g: gas monitoring, electrical isolation, biological hazards, working at height.
Ensure contractors supply suitable RAMS.
Stop work if unsafe. Raise a non-compliance form or a near miss report where applicable.
Comply with relevant legislation, technical standards and IWNL procedures; escalate non-compliance.
Provide feedback to asset delivery on recurring design or construction issues; propose standard details and guidance updates. To allow for future proofing.
Share learning with colleagues; support training and mentoring where required.
Authority to accept/reject adoptable assets.
Inspections within defined criteria; recommend corrective actions and minor design changes.
Escalates significant cost/scope implications to Asset Surveyor Team Leader.
Responsible for own itinerary, scheduling and report accuracy.
Inspections completed to schedule: 95% on-time.
Quality of reports: 98% accepted first time with no rework.
Customer satisfaction (developer feedback): 94%.
H&S compliance: zero preventable incidents; 100% RAMS checked
