1st line support engineer Work, Jobs in Gillingham Me7 (with Salaries)

1st Line IT Support
Trooli —West Malling
- £25,000 - £26,000 a year
- Full-time
- Azure
- Microsoft Outlook
- Scripting
- Employee discount
- Gym membership
Quick apply
10h
1st Line Support Technician
Techary —Orpington
- Azure
- Microsoft Outlook
- Customer service
Quick apply
8d
3rd Line IT Support
Trooli —West Malling
- £45,000 - £50,000 a year
- Full-time
- Azure
- Microsoft Outlook
- Scripting
- Employee discount
Quick apply
9h
1st Line Helpdesk Engineer - Basildon
Arc —Basildon
- Azure
- Customer service
- Windows
2nd Line Helpdesk Engineer - Basildon or Yateley Office
Arc —Basildon
- £28,000 - £38,000 a year
- Hybrid work
- Customer service
- Computer networking
- SharePoint
IT 2nd Line Service & Support Engineer
LSEC —London
- £27,597 - £32,795 a year
- University
- Continuous improvement
- Mentoring
- Annual leave
- Employee assistance programme
12d

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1st Line IT Support

Trooli -
West Malling

Quick apply

Job details

Full-time
£25,000 - £26,000 a year
10 hours ago

Benefits

Cycle to work scheme
Employee discount
Gym membership
On-site parking

Qualifications

TCP
Azure
Operating systems
Microsoft Outlook
Microsoft SQL Server
PHP
Firewall
DHCP
C
PostgreSQL
IT support
Scripting
Computer networking
DNS
SharePoint
VMWare
Linux
TCP/IP
Communication skills
Python
Active Directory
ESXi
MySQL
Time management

Full job description

The Role

This is a fantastic opening for a first line engineer eager to join a well-established technical department. The position encompasses comprehensive support for internal IT systems, spanning desktop and server troubleshooting, as well as hardware replacement. It’s particularly suited to individuals at the beginning of their IT careers who are keen to broaden their expertise while working alongside a skilled and approachable team of engineers. Additionally, there are opportunities to specialise in technologies or transition into roles with a greater emphasis on networking or security, allowing for ongoing professional development and growth within the department.

The Day Job

Ticketing Systems: Experience logging, managing, and resolving incidents in IT Service Management (ITSM) tools
Software & Hardware: Troubleshooting Microsoft 365 (Office, Outlook, SharePoint, Teams), Active Directory basics (password resets, user creation), and printer/peripheral support.
Support the configuration and installation of hardware within offices and datacentres
Working with junior engineers on projects and support requests
Performing upgrades and updates to existing hardware and software platforms
Management of internal and hosted software platforms such as Azure/365
Investigating system alerts and suggesting and implementing fixes as needed
Escalating priority issues to senior engineers
Networking: Basic understanding of IP addresses, routers, and connectivity troubleshooting.
Strong communication skills, experience with ticketing systems, and the ability to perform tasks like password resets and user setups

We’d Like to Speak to You If

You have at least one year’s experience in an IT support role and a genuine passion for technology, but not essential. Your hands-on expertise covers Microsoft desktop and server operating systems, laptop hardware, Dell and HP server hardware, as well as Azure or 365 management. You also possess a solid understanding of networking components, including TCP/IP, DNS, and DHCP. Your excellent time management skills enable you to handle varied workloads both independently and collaboratively as part of a team. In addition, you have either directly managed or played a significant role in software or hardware deployment projects.

We’ll Love You If

Experience of VMware ESXi or similar hypervisor’s
Hands on firewall and network switching experience (NAT rules / VLANS)
Basic linux use and management
Any scripting skills (Python, C, PHP)
Experience within datacenter environments
Any experience with databases such as MSSQL/Postgres/MySQL/Maria

Why Trooli?

At Trooli, we are passionate about innovation and excellence. We offer a dynamic work environment where you can make a significant impact on our growth and services. You’ll be joining a forward thinking team that values collaboration and a can-do attitude. We also offer competitive salaries, comprehensive benefits, and opportunities for professional development.

At Trooli we work hard to create an inclusive, collaborative, and rewarding environment where you are encouraged to make a difference and achieve great things. We welcome applicants who struggle to apply online to contact for a chat or email us directly to [email protected]. We will make any reasonable adjustments to working environments to ensure all employees are included and can work safely.

This role offers an engaging environment for those eager to grow their IT support expertise while delivering exceptional service across the organisation.

Pay: £25,000.00-£26,000.00 per year

Benefits:

Cycle to work scheme
Employee discount
Gym membership
On-site parking

Work Location: In person

Quick apply

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1st line support engineer jobs in gillingham me7

1st Line IT Support

1st Line Support Technician

3rd Line IT Support

1st Line Helpdesk Engineer - Basildon

2nd Line Helpdesk Engineer - Basildon or Yateley Office

IT 2nd Line Service & Support Engineer

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