Job Requirements
At Quest Global, it’s not just what we do but how and why we do it that makes us different. With over 25 years as an engineering services provider, we believe in the power of doing things differently to make the impossible possible. Our people are driven by the desire to make the world a better place—to make a positive difference that contributes to a brighter future. We bring together technologies and industries, alongside the contributions of diverse individuals who are empowered by an intentional workplace culture, to solve problems better and faster.
MRO Shop Support Engineer – Gas Turbine Engines
Role Overview
We are seeking an experienced Maintenance Repair and Overhaul (MRO) Shop Support Engineer to provide on-site engineering support to civil aerospace gas turbine engine MRO operations. The role sits at the interface between the shop floor, engineering, planning, cost, and hardware ownership teams, supporting safe, efficient, and cost-effective engine shop execution.
The position is hands-on and shop-based, supporting engine disassembly, inspection, parts exposure tracking, Service Bulletin incorporation, and timely technical feedback to stakeholders. The successful candidate will play a key role in improving scope accuracy, controlling cost drivers, and supporting MRO throughput.
Key Responsibilities
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Support engine disassembly and inspection activities, ensuring accurate capture and documentation of hardware condition and findings.
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Assist with validation and refinement of engine work scopes using operational history, configuration data, SB / Safety Alerts, and Airworthiness Directive applicability.
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Track and analyse parts exposure, consumption, and scrap during shop visits, identifying abnormal drivers and recurring issues.
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Develop Pareto and root-cause analyses to support cost control, planning accuracy, and repair strategy improvements.
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Capture high-quality defect photography and provide clear technical evidence to engineering and hardware ownership teams.
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Act as the on-site technical interface between shop operations, engineering, planning, and cost/programme functions.
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Support responses to technical queries and follow-up requests from OEM hardware owners.
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Contribute to initiatives aimed at improving shop flow, turnaround time, and overall MRO throughput.
Required Experience
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Approximately 5 years’ experience in gas turbine engine MRO, repair engineering, or shop support roles.
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Hands-on experience supporting engine or module disassembly and inspection in an MRO environment.
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Working knowledge of engine modules, inspection processes, and common damage modes.
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Experience with Service Bulletin and Safety Alert incorporation within shop work scopes.
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Comfortable operating on the shop floor and working directly with operations personnel.
Desirable Experience
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Experience within OEM or OEM-authorised MRO facilities.
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Exposure to parts exposure tracking, scrap analysis, or cost drivers in MRO operations.
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Experience working across multiple MRO sites or within a global MRO network.
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Familiarity with MRO documentation systems and engineering databases.
Skills & Attributes
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Strong practical engineering judgement and attention to detail.
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Ability to translate physical hardware condition into clear, actionable technical input.
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Clear and confident communicator across engineering, operations, and programme teams.
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Comfortable working in a fast-paced, execution-focused shop environment.
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Collaborative mindset with the confidence to challenge assumptions when required.
