Cloud engineer Work, Jobs in Gisburn, Lan (with Salaries)

Software Support Engineer
Giacom —Nelson
- £26,250 - £28,000 a year
- IT
- Communication skills
- Annual leave
Quick apply
4d
MSP Helpdesk & Projects Engineer (2nd/3rd Line)
Use IT Computers Ltd —Blackburn
- £33,000 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- Analysis skills
- Scripting
Quick apply
13d
Software Support Engineer - SQL
Giacom —Nelson
- £28,000 a year
- SQL
- IT
- Communication skills
- Annual leave
Quick apply
Software Engineer
Autosound Ltd —Bradford
- £30,000 - £32,000 a year
- Full-time
- Computer Science
- Java
- AWS
- Employee discount
Quick apply
5h
IT Support Engineer
Hudson Hill Consulting —Lancaster
- Up to £30,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Health & wellbeing programme
Quick apply
Tier 1 Voice Operations Engineer
Daisy Communications LTD —Nelson
- Up to £28,000 a year
- Full-time
- Communication skills
- Referral programme
Quick apply
4d
Infrastructure Engineer
FluidOne —Chorley
- £50,000 - £60,000 a year
- Full-time
- Travel
- Computer networking
- IT
- Employee assistance programme
Quick apply
6d
AI Engineer
JDSPORTS —Bury
- Full-time
- APIs
- AI
- Python
- Employee discount
Quick apply
Test Automation Engineer (Technical/R&D Department)
Protec Fire Detection —Nelson
- Full-time
- Microsoft Word
- Microsoft Excel
- Azure
Lead Developer and DevOps Engineer
Ascentis —Lancaster
- £41,666 - £51,506 a year
- Full-time
- Hybrid work
- Azure
- DevOps
- English
- Free parking
- Annual leave
2d
Senior Applications Engineer
Quantum Base —Lancaster
- £60,000 - £70,000 a year
- Hybrid work
- Quality control
- Travel
- APIs
- Relocation assistance
- Annual leave
Technology Infrastructure Engineer
JDSPORTS —Bury
- Full-time
- Microsoft Access
- Azure
- AWS
- Employee discount
Quick apply
Senior Infrastructure Administrator
Expleo —Preston
- Azure
- Computer Science
- Engineering
Principal Engineer - Savings Service
Yorkshire Building Society —Bradford
- Up to £65,000 a year
- Call to connect
- Hybrid work
- Azure
- Java
- Analysis skills
10d
Technology Device Management Engineer
JDSPORTS —Bury
- Full-time
- Presentation skills
- IT
- Communication skills
- Employee discount
Quick apply
Security Engineer
JDSPORTS —Bury
- Full-time
- Azure
- AWS
- IT
- Employee discount
Quick apply
6d
Principal Data Engineer | Digital Services
Lancashire County Council —Preston
- £51,356 - £55,612 a year
- Full-time
- Hybrid work
- Azure
- SQL
- APIs
4d
DevOps Engineer
Cegedim Group —Buckshaw Village
- DevOps
- Windows
- Scripting
Senior AI Engineer
JDSPORTS —Bury
- Full-time
- Master's degree
- SQL
- Mentoring
- Employee discount
Quick apply
Principal Engineer - Digital Experience Platform
Skipton Building Society —Skipton
- Full-time
- Hybrid work
- Java
- Mentoring
- APIs
- Annual leave

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Software Support Engineer

Giacom -
Nelson

Quick apply

Job details

£26,250 - £28,000 a year
4 days ago

Benefits

Annual leave
Company pension

Qualifications

IT
Communication skills

Full job description

Supporting a UK-wide network of over 5,000 local, expert technology providers, Giacom makes it really simple for technology resellers and MSPs to access everything they need to create brilliant technology solutions for UK businesses.

Giacom’s market-leading platform, Cloud Market, provides one place where partners can procure and manage comms, cloud, hardware and IT products and services, from the world’s leading vendors and service providers.

The purpose of the Software Support Engineer role is to provide dedicated technical support to our partners using our billing software. You will be responsible for diagnosing and troubleshooting technical issues, ensuring that the software operates smoothly and efficiently for our partners. By offering timely resolutions and clear communication, you will help maintain a high level of customer satisfaction.

What you'll be doing

Provide technical support to partners using our award winning billing software.
Respond promptly to partner inquiries, ensuring timely resolution in line with KPI’s
Collaborate with internal teams to escalate complex issues and facilitate swift responses.
Maintain detailed records of support interaction and solutions in ZOHO Desk/Zendesk for future reference.
Identify recurring issues and report them to the relevant teams/persons with the correct level of detail.
Monitor and manage ticket queues to ensure issues are prioritised and handled effectively.
Maintain a high level of customer satisfaction (CSAT) through proactive and professional communication with partners.

Skills, Qualifications, and Experience

Strong problem solving skills and a good understanding of hosted/cloud based software.
Proven experience working in a support environment.
Strong communication skills and ability to engage with people possessing various degrees of technical understanding.
Ability to manage time and prioritise work efficiently.
A commitment to service improvement with a customer focused attitude.

What's in it for you?

Investment in your future career with a variety of learning and development opportunities.
No dress code - embrace the freedom to bring your whole self to work.
25 days annual leave, plus bank holidays. You'll even get your birthday off, too!
A pension plan for your future.
Complimentary refreshments in all our offices.

For a comprehensive list of all our benefits, click here.

Diversity and equality lie at the heart of our values. As an equal opportunities and disability-confident employer, we encourage applications from all eligible candidates, regardless of their backgrounds. We firmly believe that diversity enriches and strengthens our team with a variety of perspectives that drives innovation

Quick apply

Refine Your Search

cloud engineer jobs in gisburn, lan

Software Support Engineer

MSP Helpdesk & Projects Engineer (2nd/3rd Line)

Software Support Engineer - SQL

Software Engineer

IT Support Engineer

Tier 1 Voice Operations Engineer

Infrastructure Engineer

AI Engineer

Test Automation Engineer (Technical/R&D Department)

Lead Developer and DevOps Engineer

Senior Applications Engineer

Technology Infrastructure Engineer

Senior Infrastructure Administrator

Principal Engineer - Savings Service

Technology Device Management Engineer

Security Engineer

Principal Data Engineer | Digital Services

DevOps Engineer

Senior AI Engineer

Principal Engineer - Digital Experience Platform

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