It manager Work, Jobs in Gisburn, Lan (with Salaries)

Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
13d
Director of Information Technology
Myerscough College —Preston
- Up to £64,107 a year
- Full-time
- Hybrid work
- IT
- Leadership
- Teaching
- Annual leave
3d
Sales Account Manager (IT Hardware)
1st Technologies Ltd —Preston
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- ERP systems
- Health & wellbeing programme
- Annual leave
Quick apply
7d
Telephony Application Manager
JLA —Sowerby Bridge
- Up to £35,000 a year
- Full-time
- IT
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
IT System & Application Manager
Science in Sport Group —Blackburn
- Up to £65,000 a year
- Monday to Friday
- Microsoft Access
- Doctoral degree
- Contracts
- Employee discount
13d
IT Change & Problem Manager
Freemans PLC —Bradford
- Full-time
- Hybrid work
- Analysis skills
- IT
- Communication skills
- Work from home
- Employee discount
IT Service Operations Lead
BAE Systems —Samlesbury
- From £59,491 a year
- Hybrid work
- Team management
- IT
11d
IT Disaster Recovery & Business Continuity Manager
Yorkshire Water —Bradford
- £62,000 - £72,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Continuous improvement
- IT
- Annual leave
- Flexible schedule
5d
Applications Support Manager (Social Care Applications)
Bury Council —Bury
- £41,771 - £44,075 a year
- Hybrid work
Helpdesk Manager
Eric Wright Group Limited —Preston
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Change & Release Lead
Yorkshire Building Society —Bradford
- Up to £47,000 a year
- Leadership
- Communication skills
15h
Engineering Team Manager
Yorkshire Building Society —Bradford
- Up to £65,000 a year
- Call to connect
- Hybrid work
- Java
- APIs
- Communication skills
10d
Applications Support Manager (Corporate Business Applications)
Bury Council —Bury
- £41,771 - £44,075 a year
- Hybrid work
- Continuous improvement
- Organisational skills
- Communication skills
IT Sales Account Manager
Avoira Limited —Bury
- £50,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Salesforce
- Free parking
Quick apply
6d
Industrial Site Information Systems Manager
Safran —Burnley
- Full-time
- English
- Project management
- No degree
Technology Manager - Manufacturing & Logistics Service
Morrisons —Bradford
- Continuous improvement
- IT
- Communication skills
- Free parking
- Store discount
Quick apply
14d
Information Technology Head of GRC
JDSPORTS —Bury
- Full-time
- Analysis skills
- Bachelor's degree
- Leadership
- Employee discount
Quick apply

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Director of Information Technology
Myerscough College —Preston
It’s an opportunity to drive transformational change that directly improves teaching, learning, student experience, and organisational digital performance.
Up to £64,107 a year
3d
Senior IT Director
Cloud Imperium Games —Manchester
Through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. This is a transformation role.

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Helpdesk Manager

Armstrong Building and Maintenance Limited -
Heywood

Quick apply

Job details

Permanent | Full-time
£37,500 - £40,000 a year
13 days ago

Benefits

Company pension
On-site parking

Qualifications

Management
Facilities management
Maintenance
Leadership
Communication skills
Help desk

Full job description

Are you passionate about delivering excellent customer support and leading a high-energy helpdesk team? Joining Armstrong Building and Maintenance Ltd as a Helpdesk Manager, you will champion exceptional service, streamline operations, and drive continuous improvement in a fast-paced environment.

About Us

With over 35 years’ experience we specialise in planned and reactive maintenance activities in the facilities management sector and project management and execution of planning, development and construction activities in the Construction sector.

Role Overview

Based at our Head Office in Heywood, the role of Helpdesk Manager is crucial to our success. Reporting directly to the company management and acting as line manager to our engineers and helpdesk team you will own the first point of contact for all maintenance service requests. You will optimise workflows, and uphold SLAs to ensure every call, email, and ticket is handled with precision and care. Your strategic insights will drive process improvements and elevate our customer experience.

Key Responsibilities

· Oversee daily helpdesk operations including work scheduling and SLA management

· Respond and provide updates on all work in process

· Fleet management

· Establish and maintain positive working relationships and levels of communication to ensure optimum service delivery and maximise work potential with existing clients

· Manage and mentor a team of helpdesk coordinators

· Completion of PCS audits

· KPI reporting

· Improve process efficiency, ensure full notes are made on the work management system for each job, to create full visibility for all Helpdesk team and management

Skills and Experience

· Minimum 3 years’ experience managing a helpdesk or service desk team, ideally within building maintenance or facilities management

· Strong understanding of CAFM software (preferably Job Logic) and ticketing workflows

· Excellent leadership skills with a track record of motivating teams and driving performance improvements

· Exceptional communication skills, both written and verbal, with the ability to liaise effectively across all levels

· Excellent UK geographical knowledge

· Ability to thrive under pressure and adapt quickly to changing priorities

What We Offer

· Competitive salary

· 40 hours per week, permanent contract of employment

· 20 days holiday plus bank holidays, additional holiday entitlement after a qualifying period

· Contributory Pension scheme,

· Professional development budget and access to industry training

· Staff Events

Build the future of building maintenance. Join us as Helpdesk Manager and make every call count!

Pay: £37,500.00-£40,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

it manager jobs in gisburn, lan

Helpdesk Manager

Director of Information Technology

Sales Account Manager (IT Hardware)

Telephony Application Manager

IT System & Application Manager

IT Change & Problem Manager

IT Service Operations Lead

IT Disaster Recovery & Business Continuity Manager

Applications Support Manager (Social Care Applications)

Helpdesk Manager

Change & Release Lead

Engineering Team Manager

Applications Support Manager (Corporate Business Applications)

IT Sales Account Manager

Industrial Site Information Systems Manager

Technology Manager - Manufacturing & Logistics Service

Information Technology Head of GRC

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