Service leader Work, Jobs in Glaisdale, Nth (with Salaries)

Customer Service Team Leader
DFDS UK & Ireland —Kettering
- Monday to Friday
- Supervising experience
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Licensing Enforcement Team Leader
North Northamptonshire Council —Kettering
- £42,839 - £46,142 a year
- Computer literacy
- English
- Communication skills
- Employee assistance programme
Team Leader - Kettering
Glendale Countryside Ltd —Kettering
- £13.50 an hour
- Full-time
- Management
- Driving
- IT
- Annual leave
- Employee discount
13d
General Manager
Hollywoodbowlgroup —Wellingborough
- Up to £45,000 a year
- Weekend availability
- Hospitality
- Employee discount
CCTV Investigator
OCS Group —Corby
- £14.10 an hour
- Weekend availability
- Microsoft Excel
- Microsoft Outlook
- IT
9d
Service Team Leader
Morrisons —Corby
- Annual leave
- Employee discount
Quick apply
Cleaning Operative
INDUSTRIAL SITE MAINTENANCE LTD —Kettering
- £13.07 an hour
- Full-time
- Organisational skills
- In-person
- Referral programme
Quick apply
13d
Production Line Leader
IPS —Desborough
- £31,398.96 a year
- Full-time
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
Tesco Colleague Nights - Kettering Extra
Tesco UK —Kettering
- £13.28 - £14.55 an hour
- Full-time
- School
8d
CCTV Team Leader
OCS Group —Corby
- £15 an hour
- Weekend availability
- Microsoft Excel
- Microsoft Outlook
- IT
9d
Duty Operations Manager
Edu-Lettings UK Ltd —Kettering
- £27,000 - £29,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Head of Operations
GXO Logistics —Northampton
- Up to £80,000 a year
- Full-time
- IT
- Annual leave
- Employee assistance programme
Assistant Branch Manager
Tanvic Group Ltd —Corby
- £30,000 - £35,000 a year
- Overtime
- Customer service
- Driving
- In-person
- Employee discount
Quick apply
2d
Operations Supervisor
CTDI —Wellingborough
- £32,000 - £35,000 a year
- Full-time
- Management
- Heavy lifting
- Supervising experience
- Health & wellbeing programme
- Life insurance
Quick apply
Place Lead - Active Communities
North Northamptonshire Council —Weldon and Gretton
- £31,357 - £32,597 a year
- Weekend availability
- Communication skills
- Work from home
- Employee assistance programme
Active Ageing Lead
North Northamptonshire Council —Weldon and Gretton
- £31,537 - £32,597 a year
- Weekend availability
- Work from home
- Employee assistance programme
Hire Manager
Travis Perkins —Kettering
- Full-time
- Customer service
- Leadership
- Employee discount
Tesco Colleague - Phone Shops - Kettering Extra
Tesco UK —Kettering
- £13.70 - £14.97 an hour
- Full-time
- Employee discount
2d
Yard Manager
BCA —Corby
- £35,339 a year
- Overtime
- Organisational skills
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Site Hygiene Manager
INDUSTRIAL SITE MAINTENANCE LTD —Wellingborough
- £30,000 a year
- Weekend availability
- Management
- Customer service
- Team management
- Free parking
- Referral programme
Quick apply
13d

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Customer Service Team Leader

DFDS UK & Ireland -
Kettering

Quick apply

Job details

Benefits

Company pension
Employee assistance programme
Free or subsidised travel
Employee discount

Qualifications

Supervising experience
Communication skills

Full job description

Do you thrive on leading teams and delivering outstanding customer service? Are you confident managing workloads, supporting colleagues, and keeping operations running smoothly? If so, you could be the newest addition to our team as a Customer Service Team Leader in Kettering.

Be part of the movement - and play your part.

About the role

Working Monday to Friday 08:30 – 17:00, you’ll lead a team of Customer Service Coordinators, ensuring customer queries are handled efficiently while maintaining high service standards. You’ll also support key administrative and coordination activities across the wider logistics operation.

You will be responsible for:

Supervising and supporting the customer service team, delegating tasks and managing workloads
Acting as the first point of escalation, resolving customer and operational issues quickly
Ensuring all customer queries (delivery issues, delays, tracking) are handled professionally
Monitoring performance, producing KPI reports, and ensuring SLAs are consistently met
Coordinating with warehouse, transport, and planning teams to resolve issues efficiently
Providing ongoing coaching, guidance, and support to develop team performance
Managing administrative processes including invoices, suppliers, procurement, and internal records

About you

You’ll have proven experience leading or supervising a team, with the ability to motivate, develop, and support colleagues in a fast‑paced environment. Strong communication skills are essential, alongside a passion for delivering excellent customer service. You’ll be confident delegating tasks, managing performance, and working collaboratively across departments.

You’ll thrive in this role if you’re a positive, solutions‑focused individual with a “can‑do” attitude. You’ll be a natural leader who leads by example, with strong problem‑solving skills and the ability to think on your feet. Empathy, attention to detail, and a commitment to both customer satisfaction and team success will set you up for success.

We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.

Working at DFDS

Join the movement and grow with us.

Now about what we can give you. You’ll be able to access some fantastic benefits such as:

Life assurance cover
Contributory company pension scheme
Holiday Purchase Scheme
Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
Full employee assistance programme including:
Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.
Huge range of retail discounts from high street and online retailers
Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.
Access to myStrength, our Wellbeing platform, which has plenty of content to support and improve your mental wellness needs.
Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing.

While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.

Are we a match? Then what are you waiting for? Apply Now.

If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis.

We look forward to hearing from you.

Quick apply

Refine Your Search

service leader jobs in glaisdale, nth

Customer Service Team Leader

Licensing Enforcement Team Leader

Team Leader - Kettering

General Manager

CCTV Investigator

Service Team Leader

Cleaning Operative

Production Line Leader

Tesco Colleague Nights - Kettering Extra

CCTV Team Leader

Duty Operations Manager

Head of Operations

Assistant Branch Manager

Operations Supervisor

Place Lead - Active Communities

Active Ageing Lead

Hire Manager

Tesco Colleague - Phone Shops - Kettering Extra

Yard Manager

Site Hygiene Manager

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