Client success manager Work, Jobs in Glasgow, Glg (with Salaries)

Graduate Account Manager
Navitas Safety —Glasgow
- £25,000 - £28,000 a year
- Hybrid work
- CRM software
- Quick service & fast food restaurant
- In-person
Quick apply
Sales Executive - Corporate
Softcat —Glasgow
- £26,250 a year
- Full-time
- Business development
- Communication skills
- School
- Flexible schedule
Industry Specialist Sales Account Manager - Field based
HILTI —Glasgow
- Monday to Friday
- Business development
- Travel
- Organisational skills
- Life insurance
Client Experience Specialist
Go Swag —Glasgow
- £25,000 a year
- Hybrid work
- CRM software
- Communication skills
Sales Manager - Weather & Climate (EMEA & APAC)
Spire —Glasgow
- Remote
- English
- Business development
- Bachelor's degree
- Employee stock purchase plan
- Annual leave
Sales Executive - Public Sector
Softcat —Glasgow
- £26,250 a year
- Business development
- Communication skills
- School
- Flexible schedule
Inside Sales Manager (Remote / Hybrid)
Sampled —Newhouse
- £35,000 - £45,000 a year
- Remote
- Bachelor's degree
- Travel
- Communication skills
Sales Manager (pro-active)
Mar Hall Golf & Spa Resort —Bishopton
- Full-time
- Hospitality
- Hotel
- Business development
- Free parking
- Employee discount
Quick apply
SAP Customer Success Manager - Japanese Multi-National Clients (f/m/d)
NTT Ltd —Glasgow
Senior Enterprise Sales Manager
Intrum —Glasgow
- Hybrid work
- Business development
- Travel
- Communication skills
Quick apply
5d

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Client Experience Specialist
Go Swag —Glasgow
Keep an eye on production timelines and proactively update customers before they have to ask. Ability to work cross-functionally (e.g. with logistics, supply…
£25,000 a year
Sales Executive - Corporate
Softcat —Glasgow
Providing effective account management to support your customers technology strategy, implementation, and future requirements.
£26,250 a year

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Graduate Account Manager

Navitas Safety -
Glasgow

Quick apply

Job details

Permanent | Graduate
£25,000 - £28,000 a year

Qualifications

CRM software
Account-based growth strategy development
Stakeholder collaboration
Sales contract negotiation
Client engagement
Internal department liaison
Contract renewal support
Sales pipeline
Customer renewal management
Churn prevention
Relationship management
Account management

Full job description

Location: Glasgow, Hybrid (3 x days in office)

Contract: Full-time (35 Hours), Permanent

Reporting to: Account Management Leader

Salary: £25,000 - £28,000 Base + Bonus

About Navitas Safety

Navitas Safety is a fast-growing technology business helping hospitality, leisure, care, catering, and food service operators run safer, smarter, and more compliant operations.

Our platform combines digital food safety software, smart temperature monitoring, training, audits, and compliance tools to give multi-site operators better visibility, control, and confidence across their estates.

We work with well-known brands across hotels, QSR, care, contract catering, stadia, leisure, and hospitality. As we continue to grow, we are looking for an ambitious Graduate Account Manager to join our team, kickstart their commercial career, and grow with us.

The Role

This role is built for an ambitious graduate who wants real commercial responsibility right out of the gate. You won't be sitting in the back seat shadowing for months; you will be handed your own book of business early on to nurture, protect, and grow.

Supported by structured, high-touch mentorship from senior leadership, you will act as the primary commercial point of contact for your client portfolio. You will build client relationships, drive platform adoption, secure contract renewals, and proactively expand account lifetime value through upselling and cross-selling.

Our Mindset: Account Management is a primary growth engine at Navitas. You will learn to run your portfolio like your own business unit, balancing proactive customer support with sharp commercial execution.

What You’ll Be Doing

Manage Your Own Book of Business: Take direct commercial ownership of an assigned portfolio of Navitas client accounts, building relationships with key operational and compliance stakeholders.
Drive Portfolio Revenue Growth: Proactively identify, negotiate, and close expansion opportunities, including adding new sites, expanding software modules, installing smart hardware, and delivering training packages.
Protect & Retain Revenue: Manage contract renewal cycles, track usage metrics, and tackle early warning signs of churn to keep retention high across your estate.
Customer Business Reviews: Host regular phone/video check-ins and business reviews to demonstrate platform ROI, review estate compliance, and uncover growth needs.
Mentored Commercial Execution: Work alongside the Account Management Leader on deal structuring and complex negotiations while remaining front-and-centre with your clients.
Internal Collaboration: Partner with Onboarding, Support, and Delivery teams to ensure fast query resolution and smooth rollouts for expanding customers.
CRM & Pipeline Management: Maintain accurate account records, revenue forecasts, and opportunity pipelines in our CRM.

What We’re Looking For

We want high potential, commercial curiosity, and a target-driven focus.

You’ll be a great fit if you are:

Commercially Minded: Target-oriented, enthusiastic about problem-solving, and keen to help clients maximise business ROI.
Proactive & Owner-Minded: Hungry to take early accountability for your book of business and make things happen.
A Confident Communicator: Comfortable picking up the phone, running video meetings, and discussing budgets, software packages, and proposals.
Fast Learner & Coachable: Able to absorb product knowledge and commercial strategy rapidly, applying feedback in real time.
Highly Organised: Able to handle multiple client priorities, track renewal timelines, and maintain a clean growth pipeline.

Desirable Experience & Attributes

Degree educated (or equivalent customer-facing / commercial experience).
Any background in hospitality, sales support, retail, customer success, or university enterprise/commercial societies is a plus.
Familiarity with CRM systems (HubSpot, Salesforce, Pipedrive) is helpful, though training will be provided.
A genuine interest in B2B SaaS technology, multi-site operations, and commercial account expansion.

Why Join Navitas Safety?

Immediate Commercial Ownership: Direct responsibility for a live account portfolio of varied customers.
High-Impact Mentorship: Weekly 1-on-1 coaching with leaders invested in accelerating your career.
Target-Driven Rewards: Competitive base salary paired with uncapped bonus potential for account growth and retention.
Hybrid Culture: Flexible working environment based in/around Glasgow with collaborative team office days 3 days per week.

Pay: £25,000.00-£28,000.00 per year

Work Location: Hybrid remote in Glasgow G2

Quick apply

Refine Your Search

client success manager jobs in glasgow, glg

Graduate Account Manager

Sales Executive - Corporate

Industry Specialist Sales Account Manager - Field based

Client Experience Specialist

Sales Manager - Weather & Climate (EMEA & APAC)

Sales Executive - Public Sector

Inside Sales Manager (Remote / Hybrid)

Sales Manager (pro-active)

SAP Customer Success Manager - Japanese Multi-National Clients (f/m/d)

Senior Enterprise Sales Manager

Other jobs to consider

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