Customer insights analyst Work, Jobs in Glasgow, Glg (with Salaries)

Business Analyst - Product Owner
CGI —Glasgow
- Full-time
- Agile
- Communication skills
Quick apply
Transformation PMO Analyst
Equans —North Lanarkshire
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
10d
Energy Data Analyst
SSE —Glasgow
- £35,200 - £52,800 a year
- Microsoft Excel
- Analysis skills
- Communication skills
- Employee discount
- Gym membership
4d
Fraud Analyst
Barclays —Glasgow
- Data analysis skills
- SQL
- Analysis skills
1d
Business Process Expert
Iberdrola Group —Glasgow
- From £47,200 a year
- Engineering
- Data analysis skills
- SQL
- Annual leave
- Employee discount
8d
Business Analyst- BI
Aggreko —Glasgow
- Full-time
- SQL
- Communication skills
- Annual leave
- Employee assistance programme
Technical Business Analyst
Iberdrola Group —Glasgow
- From £50,400 a year
- Computer Science
- Engineering
- Master's degree
- Annual leave
- Employee discount
8d
PMO Analyst - S4
Weir Group —Glasgow
- Full-time
- Hybrid work
- ERP systems
- Organisational skills
- Agile
Senior Analyst
Nationwide Building Society —Glasgow
- From £34,000 a year
- Full-time
- SQL
- Analysis skills
- AI
5d
Service Delivery Business Analyst (IT)
Peak Scientific —Glasgow
- ERP systems
- Bachelor's degree
- AI
Digital Marketing Manager - Glasgow
Matthew Algie —Glasgow
- £45,000 - £55,000 a year
- Full-time
- CRM software
- Marketing
- Analysis skills
- Free parking
- Annual leave
9d
FTC Pricing Analyst
Thermo Fisher Scientific —Paisley
- Full-time
- Microsoft Powerpoint
- No experience needed
- Bachelor's degree
9d
Portfolio Optimisation Analyst
SSE —Glasgow
- £50,100 - £75,100 a year
- Full-time
- SQL
- Maths
- Python
- Employee discount
4d
PMO Analyst
M&G plc —Stirling
- Full-time
- Microsoft Office
- Project management
- Financial services
- Annual leave
1d
Business Analyst - Lending Tribe
Barclays —Glasgow
- Analysis skills
- Bachelor's degree
- Agile
Senior Product Analyst – Business Banking Transactional Products
Nationwide Building Society —Glasgow
- £37,000 a year
- Full-time
- Analysis skills
- Financial services
- Communication skills
1d
Senior Risk & Control Analyst - Business Banking
Nationwide Building Society —Glasgow
- £37,000 a year
- Full-time
- Analysis skills
- Banking
5d
Business Analyst, Capital Markets - Glasgow
Capco —Glasgow
- Full-time
- Hybrid work
- Analysis skills
- Agile
- Financial services
- Annual leave
- Life insurance
Quick apply
Data Design Senior Analyst
Nationwide Building Society —Glasgow
- From £40,000 a year
- Full-time
- SQL
- Analysis skills
- Financial services
5d
Senior Engagement Analyst- Statutory Review
OFGEM —Glasgow
- £35,232 - £48,561 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Communication skills
- Annual leave
- Flexible schedule
8d

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Business Analyst - Product Owner

CGI -
Glasgow

Quick apply

Job details

Permanent | Full-time

Benefits

Company pension

Qualifications

SAFe
Business analysis
Scrum
Agile
Communication skills

Full job description

At CGI, we turn complex business challenges into tangible, value-driven outcomes. As a Senior Business Analyst / Product Owner, you will play a pivotal role in shaping product strategies that deliver measurable impact for our clients, driving innovation and transformation across the private sector. Working at the heart of delivery, you will translate strategic vision into actionable outcomes, guiding teams and stakeholders towards shared success. We empower you to take ownership, think creatively, and collaborate within a supportive environment where your expertise directly influences high-value solutions and long-term client success.

CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.

This is a hybrid position which is based out of our Scotland offices, Glasgow, Edinburgh or Aberdeen.

Your future duties and responsibilities

In this role, you will operate at the intersection of business strategy and product delivery, taking ownership of translating complex requirements into high-impact, value-led solutions. You will work closely with clients and cross-functional teams to shape product vision, prioritise delivery, and ensure outcomes are aligned to business goals and measurable success. Your ability to think creatively, challenge assumptions, and guide stakeholders will be key in driving innovation and continuous improvement.

You will play a central role in Agile delivery, facilitating collaboration, refining requirements, and ensuring solutions are both user-focused and outcome-driven. Supported by a collaborative environment, you will influence decision-making, manage priorities, and help teams deliver consistently high-quality results.

Lead & Innovate: Define product vision and drive strategic alignment with business objectives
Own & Prioritise: Manage and refine product backlogs to maximise value and ROI
Analyse & Translate: Elicit requirements and produce clear user stories and acceptance criteria
Model & Optimise: Map business processes and identify opportunities for improvement
Facilitate & Collaborate: Lead Agile ceremonies and stakeholder workshops
Align & Deliver: Ensure product roadmaps support KPIs and user outcomes
Validate & Assure: Support testing, acceptance, and solution quality
Engage & Influence: Build strong stakeholder relationships and guide decision-making

Required qualifications to be successful in this role

You will bring strong experience in business analysis combined with product ownership within Agile environments, with a proven ability to deliver value across complex change or transformation initiatives. You will be confident working with both business and technical stakeholders, balancing analytical depth with strategic thinking to drive successful outcomes.

You should have proven experience as a Business Analyst with Product Ownership responsibilities
Strong proficiency in Agile methodologies (Scrum, SAFe) and product backlog management
Demonstrated ability to define user stories, acceptance criteria, and delivery artefacts
Experience in business process modelling and requirements engineering
Proven ability to align delivery with KPIs, business value, and customer outcomes
Strong stakeholder management, communication, and facilitation skills
Experience supporting digital transformation, product delivery, or business change initiatives
Relevant certifications (e.g. CSPO, PSPO, BCS) are advantageous

#LI-SF2

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Quick apply

Refine Your Search

customer insights analyst jobs in glasgow, glg

Business Analyst - Product Owner

Transformation PMO Analyst

Energy Data Analyst

Fraud Analyst

Business Process Expert

Business Analyst- BI

Technical Business Analyst

PMO Analyst - S4

Senior Analyst

Service Delivery Business Analyst (IT)

Digital Marketing Manager - Glasgow

FTC Pricing Analyst

Portfolio Optimisation Analyst

PMO Analyst

Business Analyst - Lending Tribe

Senior Product Analyst – Business Banking Transactional Products

Senior Risk & Control Analyst - Business Banking

Business Analyst, Capital Markets - Glasgow

Data Design Senior Analyst

Senior Engagement Analyst- Statutory Review

I want to receive the latest job alerts for customer insights analyst in glasgow, glg

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