Front office supervisor Work, Jobs in Glasgow, Glg (with Salaries)

Front Office Supervisor
The Address Glasgow —Glasgow
- Full-time
- Hotel
Quick apply
6d
Hotel Reception Supervisor
RMG Hotel Group —Glasgow
- From £12.80 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
Quick apply
4d
Public Area Cleaner
AC by Marriott Glasgow-Front Office/Reception —Glasgow
- Full-time
- Hospitality
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
4d
Catering Supervisor
ESS Compass —Glasgow
- £13.26 an hour
- Full-time
- Customer service
- Organisational skills
- Communication skills
SHEQ Manager
Window Supply Company —Bathgate
- Full-time
- Microsoft Excel
- Management
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
Security Officer
ABM UK —Renfrew
- £13 an hour
- Full-time
- Annual leave
- Employee discount
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Security and Control Deputy Manager
Historic Environment Scotland —Stirling
- From £34,721 a year
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Management
- Annual leave
- Flexible schedule
5d
Food and Beverage Supervisor
Verde Resorts —Irvine
- £13.21 an hour
- Weekend availability
- Bar
- Customer service
- Driving
- Employee assistance programme
- Employee discount
Quick apply
Venue Night Porter
Glenbervie House and Country Estate —Larbert
- From £13.71 an hour
- Part-time
- Bilingual
- Hospitality
- Bar
- Free parking
- Employee discount
Quick apply
Engineering Supervisor
Hovis Bakery —Glasgow
- 12 hour shift
- Programmable logic controllers
- Mechanical knowledge

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Front Office Supervisor

The Address Glasgow -
Glasgow

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Job details

Full-time
6 days ago

Full job description

Job Role: Front Office Supervisor

Reporting to: Front Office Manager

Responsible For: To greet guests in accordance with training and allocate rooms according to laid-down procedures.

MAIN DUTIES:

Adhere to the company's Code of Conduct.
To comply with company regulations regarding fire, health and safety, hygiene, customer care and security.
To read, understand and carry out your responsibilities as defined in the Health and Safety Statement and Staff Handbook.
Check and ensure the correctness of all reception floats.
Ensure work areas are kept clean, safe and tidy at all times.
Receive and register guests on arrival, using their names at all times, adhering to laid down procedures, e.g. brand standards.
Be thoroughly familiar with all company selling procedures and promotions.
Be aware of hotel room availability and rates at all times.
Adhere to all regulations in respect of Health and Safety, hygiene, guest safety, fire regulations, emergency procedures, etc.
To ensure that any additional requirements for guests are offered and catered for as much as is reasonably possible, i.e. dinner reservations, porter, information services, etc.
To ensure that all charges are posted correctly onto room bills.
Maintain & monitor management accounts.
Be aware of all hotel facilities & amenities. (ie car parking, directions, etc)
Communicate with colleagues and guests professionally.
Provide the highest level of customer service consistently.
Provide relevant reports to departments as required.
To take reservations and respond to guests in a timely and professional manner.
To answer the switchboard in a warm and welcoming manner and effectively transfer calls to the correct extensions in the absence of the switchboard operator.
To administer all reservations, cancellations & no-shows in line with company policy.
Fulfil all reasonable requests from guests to ensure their comfort, satisfaction and safety.
Conduct regular security checks throughout the day and report any issues to management.
Report any maintenance issues immediately to management.
Dealing with any guest requests/queries in a polite and attentive manner and reporting/logging any problems to the Duty Manager.
The sensible allocation of rooms to customers, having viewed all relevant guest requests.
Handling safe deposits for guests.
Maximise in-house selling whenever possible and maintain an awareness of all sales opportunities.
Dealing with Foreign Exchange for customers.
To ensure that all monies are kept secure at all times.
Make sure the receptionist is completing their duties as per the checklist.
To carry out any reasonable duty requested by a manager, senior staff member or a request of a guest.
- Please note that the above job specification is not exhaustive and is subject to change as the business demands.

INDFOH

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Refine Your Search

front office supervisor jobs in glasgow, glg

Front Office Supervisor

Hotel Reception Supervisor

Public Area Cleaner

Catering Supervisor

SHEQ Manager

Security Officer

Security and Control Deputy Manager

Food and Beverage Supervisor

Venue Night Porter

Engineering Supervisor

I want to receive the latest job alerts for front office supervisor in glasgow, glg

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