Passenger assistant Work, Jobs in Glasgow, Glg (with Salaries)

Customer Service Agent
ABM —Paisley
- £12.81 an hour
- Part-time
- Customer service
- Communication skills
Customer Service Agent
ABM UK —Paisley
- £12.81 an hour
- Part-time
- Customer service
- Communication skills
- Employee discount
Quick apply
Port Assistant (Largs)
CalMac Ferries Limited —Largs
- £14.34 an hour
- Part-time
- Sales
- Data entry
- Communication skills
- Annual leave
- Employee discount
10d
Assistant Operations Manager
First Bus —Blantyre
- Up to £53,800 a year
- Full-time
- Management
- Travel
- Leadership
- Employee assistance programme
- Employee discount
Retail Assistant Manager
Brooklyn Travel —Irvine
- Management
- Sales
- Supervising experience
Quick apply
Workshop Manager
McGill’s Midland Bluebird —Larbert
- Full-time
- Management
- Maintenance
- In-person
- Employee discount
Quick apply
4d

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Customer Service Advisor | S1 | Everyday Banking | Glasgow
A01 Santander UK plc —Glasgow
Developing your knowledge of services and products to help our customers. Helping to keep our customers and the bank safe.
£25,000 - £31,579 a year
Customer Satisfaction Lead
Celeros Flow Technology —Glasgow
Driving resolutions with customers and promoting the external image of the company through effective management. Record No. Open & Closed Concerns (monthly).
8d

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Customer Service Agent

ABM -
Paisley

Apply Now

Job details

Part-time
£12.81 an hour

Qualifications

Customer service
Communication skills

Full job description

Description

LOCATION: Glasgow Airport

SHIFT PATTERN: 4 on 2 off, 25 hours per week

PAY RATE: £12.81 per hour

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at [email protected]. We're here to help!

Purpose:

To assist passengers requiring special assistance throughout their airport journey.

Key Responsibilities:

Collect passengers from their arrival point at the airport to escort them through security, passport control and onwards to their boarding gate.

Ensure wheelchairs are replenished and well distributed throughout the terminals and storage points.

Collect arriving passengers from the aircraft, take them through immigration, passport control and onwards to the baggage hall to identify their baggage. Assist the passengers through HM customs into the arrivals hall and with any onwards travel needs.

Greet passengers, always ask what assistance is required, explain the process to the passenger and prepare them for airport procedures.

Assist passengers that are transferring flights.

Communicate to the control and supervisory team recording any additional passengers.

During delays or disruption liaise with the control and supervisor team along with airline and handling agents to ensure that passengers are kept up to date.

Use equipment safely and professionally.

Provide manual lifting assistance as required.

Record progress of the passenger using the Personal Digital Assistant issued.

Be responsible for all company equipment issued to you on a daily basis.

Complete an incident/Accident Report for any issue you may encounter, including any near miss events (recording any injuries as a result of an accident to yourself or customers).

Provide legendary service to all passengers.

Wear uniform correctly.

Follow correct sign in/out process.

Carry out any reasonable task requested. This description is an outline of the role and it is expected that key task will vary with the demand of our client and operation base.

Required Experience for the Customer Service Agent role:

Previous experience of primarily working within Customer Services ideally in a customer facing role.

The ideal candidate will have excellent communication skills.

Must have the right to work in the UK.

Must pass a DBS check.

Must be able to provide 5 years reference information.

Desirable Skills for the Customer Service Agent role:

Excellent communication & interpersonal skills.

Flexibility.

Innovative.

Achievement orientated.

Energy/Drive.

Courteous.

Patient and understanding.

Security Aware.

Please note that any applicant that has spent more than 6 months in any country other than the UK in the last 5 years; will need a police clearance from all countries that this would apply to.

The police clearance will need to cover the full date range the applicant was in the specific country, furthermore, the police clearance needs to be obtained before the applicant attending any interview with ABM.

Apply Now

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passenger assistant jobs in glasgow, glg

Customer Service Agent

Customer Service Agent

Port Assistant (Largs)

Assistant Operations Manager

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Workshop Manager

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