call centre work from home Work, Jobs in glasgow, sct (with Salaries)

Call Centre - Customer Support Representative (Q326G)
Capquest Debt Recovery Limited —Glasgow
- £28,163.20 a year
- Full-time
- Hybrid work
- Customer service
- English
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
10d
Call Centre - Customer Support Representative (VQ326G)
Capquest Debt Recovery Limited —Glasgow
- £28,163.20 a year
- Full-time
- Hybrid work
- Customer service
- English
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
10d
Customer Service Advisor (Fraud)
Huntswood —Glasgow
- From £26,227 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Store discount
- Health & wellbeing programme
Quick apply
6d
Customer Service Advisor
Barclays —Glasgow
- £26,700 a year
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
Customer Service Expert
Teleperformance —Glasgow
- £12.71 an hour
- Full-time
- Customer service
- In-person
- Paid training
- Employee assistance programme
Customer Services Advisor - Glasgow
HM Revenue and Customs —Glasgow
- £28,016 a year
- Part-time
- Hybrid work
- Customer service
- Basic maths
- No experience needed
- Annual leave
- Work from home
Customer Service Representative Lloyds Banking Group Disputes
Teleperformance —Glasgow
- £27,081.60 a year
- Full-time
- Customer service
- English
- Financial services
- Annual leave
- Employee discount
Fraud Specialist
Teleperformance —Glasgow
- Up to £28,500 a year
- Full-time
- Customer service
- English
- Financial services
- Annual leave
- Employee discount
Quick apply
Customer Service Temp
Oticon Ltd —Hamilton
- From £26,583.38 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
9d
Customer Service Representative
Tesco Insurance —Glasgow
- £25,200 - £26,000 a year
- Full-time
- Hospitality
- Communication skills
- Employee discount
- Gym membership
Admin Team Member
Mavor Medical Practice —Glasgow
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
9d
Customer Service Advisor
Tenancy Deposit Scheme —Glasgow
- From £24,945.96 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- English
- Referral programme
- Sick pay
Quick apply
Shift Lead - Fashion, Home & Beauty - Glasgow Fort
Marks & Spencer —Glasgow
- £14.47 an hour
- Part-time
- Employee discount
8d
HR Case Officer
NHS Scotland —Glasgow
- £31,537 - £34,303 a year
- Computer literacy
- Administrative experience
- Travel
5d
Clerical Officer - East Renfrewshire Adult Mental Health Service
NHS Scotland —Glasgow
- £26,696 - £28,988 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
10d
Customer Service Advisor
InPost UK —Paisley
- £12.71 an hour
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
Legal Officer
HM Courts & Tribunal Service —Glasgow
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- No degree
- Travel
- Annual leave
- Work from home
12d
Early Intervention Officer
The Riverside Group —Irvine
- £27,017.04 - £29,687.93 a year
- Full-time
- Communication skills
- Negotiation
6d
Customer Service Representative
Opos Limited —Dumbarton
- From £27,300 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Referral programme
Quick apply
12d
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Rutherglen
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply

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Call Centre - Customer Support Representative (Q326G)

Capquest Debt Recovery Limited -
Glasgow

Quick apply

Job details

Full-time
£28,163.20 a year
10 days ago

Benefits

Cycle to work scheme
Company pension
Discounted gym membership
Employee assistance programme
Private medical insurance
Employee discount

Qualifications

Customer service
English
Numeracy
Communication skills

Full job description

At Intrum, you will grow by making a difference. You will do it in a highly international environment and in a supportive culture where effort counts.

Make a very, very, very good career move.

Time for a change? We think so too. It’s why at Intrum, every day is dedicated to making a difference. For our clients. For their customers. For the society we all share. And for the careers and ambitions of everyone who joins us.

We’re looking for Customer Support Representatives who truly reflect our values—people who approach every interaction with empathy, integrity, and a commitment to doing what’s right for the customer. In this role, you’ll support customers who are looking for clarity, reassurance, and helpful guidance, and your ability to listen with patience and respond with care will make a meaningful difference.

You don’t need previous call centre experience—we understand that strong customer service skills can be gained across many different industries. What matters most is your friendly approach and ability to communicate confidently and effectively.

What you’ll do:

Day to day you will speak with customers who could be experiencing financial difficulty about their financial situation and provide tailored solutions, such as an affordable repayment plan.
Make and receive calls to/from Customers, managing a variety of customer accounts such as car finance, bank accounts, credit cards, loans, catalogues, mortgages and mobile phone and investigating the detail in regard to customers debt.
Provide personalised and customer focused service by being transparent and delivering tailored solutions for each customer to reduce overall customer debt.
Responsible for ensuring the delivery and compliance with all outcomes and activities held within the Consumer Duty regulation, driving fair outcomes for customers
Work 40 hours per week. You will be scheduled for a range of shifts during our operating hours: Our current operating hours are Monday to Friday from 08:00 to 19.00, and Saturdays from 08:00 to 14:00. Shift patterns and rotations will vary depending on the campaign you are assigned to.
Easily commute to our Glasgow office, this role is hybrid working in this location. You will be office based for the duration of your induction (Circa 8 weeks) and for a period of time after. Which gives you time to build relationships with the team and gain confidence in your role before remote working. So, expect to be office based after your induction initially for a few months, we will discuss individually with you when you are confident to commence hybrid working.

What we're looking for:

Fantastic with people after all you will be our first point of contact for our customers and play a key role in providing the help, support and empathy needed to achieve the best outcome.
Positive attitude, self-motivated, enthusiastic individuals, who are ready to make a real difference.
Customer Service experience, whether that's face to face or in a call centre environment. We're interested in your excellent communication skills and ability to help customers.
Enjoy making decisions and connecting with people from all walks of life.
Able to use different systems, accurately reflecting conversations, and the outcome.
Able to deal with sensitive/challenging conversations along with complaints and have the resilience to bounce back from them.
Good numeracy and English literacy skills to help break down some of the complexities around financial products and solutions so you can communicate clearly with customers.

Interested? We thought you would be! But there’s more!

What we offer: At Intrum we offer not only a challenging and rewarding career but also:

Lifestyle: Competitive starting base salary of £28,163.20 with OTE up to £32,387.68 (bonus paid monthly, subject to performance). 33 days holiday including bank holidays, with the ability to buy more/sell back. You can participate in gadget schemes. Access to a contributory workplace pension scheme. An extra day to celebrate your birthday. Fantastic hybrid work pattern where you can work a mixture of home and office.
Opportunities to grow: Structured and continuous training, weekly coaching for your personal development/progression, and employee recognition programmes to help you grow in your career.
Health: Access to private medical insurance, life assurance, and more.
Wellbeing: Discounts on gym memberships, cycle to work schemes, and a 24/7 employee assistance programme. Sociable working hours breakfast and snacks provided in the office.
Supportive, open and value-driven culture: Ethics. Dedication. Solutions. Empathy. Our values aren’t just words hanging in the reception. They guide us all on a daily basis. It’s what makes our culture inclusively open, inspiringly supportive and rich in diverse perspectives. It’s why Intrum is a natural home for people ready to make a difference. And it’s why people like you recognise this is the place to do just that.

About Intrum:

Enabling financial health for people, businesses, and society.

Intrum is Europe’s leading credit management services provider, helping businesses secure payments while supporting consumers in regaining financial stability. With a strong presence across 20 markets, we combine local expertise with global reach to drive sustainable financial solutions. With 9,000 dedicated employees, we work every day to create sustainable financial solutions.

At Intrum we consider everybody to be a leader. We lead ourselves when collaborate to meet the needs of our clients and customers. We are all accountable to our actions as well as trust and care for each other. This makes us all leaders, independent of role or responsibility, and this is reflected in our 3 leadership principles: Deliver Impact, Inspire Trust and Embrace Growth.

At Intrum we strive to create a diverse and inclusive workplace. We encourage applicants from all backgrounds to apply.

If a person with disabilities is put at a disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. If you need a change to be made so that you can make your application, you should contact Intrum Talent Acquisition team via [email protected] as soon as possible before the closing date to discuss your needs.

We are an equal opportunities employer and authorised and regulated by the Financial Conduct Authority. We will conduct credit, fraud, criminal record, right to work and reference checks as part of our pre-employment screening. You should not be bankrupt, have any outstanding county court judgments on your credit file. You must not have excessive default balances, and any outstanding debt will be considered on a case-by-case basis.

How to apply:

If this role feels like the right fit and you’re ready to take the next step, simply submit your English CV using the “Apply” button.

Do you feel that you might be the right person? Great! Apply now. Looking forward to hearing from you!

Quick apply

Refine Your Search

call centre work from home jobs in glasgow, sct

Call Centre - Customer Support Representative (Q326G)

Call Centre - Customer Support Representative (VQ326G)

Customer Service Advisor (Fraud)

Customer Service Advisor

Customer Service Expert

Customer Services Advisor - Glasgow

Customer Service Representative Lloyds Banking Group Disputes

Fraud Specialist

Customer Service Temp

Customer Service Representative

Admin Team Member

Customer Service Advisor

Shift Lead - Fashion, Home & Beauty - Glasgow Fort

HR Case Officer

Clerical Officer - East Renfrewshire Adult Mental Health Service

Customer Service Advisor

Legal Officer

Early Intervention Officer

Customer Service Representative

JUNIOR SALES CONSULTANT

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