client relations specialist Work, Jobs in glasgow, sct (with Salaries)

Client Service Advisor
Barclays —Glasgow
- Monday to Friday
- Customer service
- Administrative experience
- Communication skills
Customer Service Advisor
Barclays —Glasgow
- £26,700 a year
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
Head of Colleague Relations
FWB —Glasgow
- Full-time
- Human resources
- Organisational skills
- Business
Patient Marketing Specialist
Thermo Fisher Scientific —Glasgow
- 8 hour shift
- Presentation skills
- Driving
- Travel
Environmental Assessment Specialist
Kent —Glasgow
- Project management
- Communication skills
9d
IB CDM Product Owner
Barclays —Glasgow
- Hybrid work
- Agile
- Financial services
- Communication skills
2d
Vice President Chief Data Analytics Office - Programme Manager
Barclays —Glasgow
- Agile
- AI
- Negotiation
9d
Head of Sales, Northern Europe
Renewable Energy Systems Limited —Glasgow
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Investment Manager (Real Estate)
Maven Capital Partners UK —Glasgow
- Full-time
- Banking
- Paid training
- Annual leave
Fire Engineer - Litigation Specialist
Jensen Hughes —Glasgow
- Engineering
- Continuous improvement
- Construction
- Annual leave
- Employee assistance programme
Senior Sales Manager, Northern Europe
Renewable Energy Systems Limited —Glasgow
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Lawyer Regulatory - Vice President
BNP Paribas —Glasgow
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Computer literacy
- English
- Employee assistance programme
Procurement Consultant
Turner & Townsend —Glasgow
- Full-time
- Engineering
- Travel
- Contracts
Quick apply
Employment Lawyer
Interpath Advisory —Glasgow
- Full-time
- Hybrid work
- Communication skills
Quick apply
Associate Director – Conventional & Low Carbon (CLC) - Programme Advisory
Turner & Townsend —Glasgow
- Full-time
- Hybrid work
- Master's degree
- No degree
- Business
Quick apply
Finance Manager
GUARD Archaeology Limited —Glasgow
- £40,000 - £45,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Free parking
- Work from home
Quick apply
9d
Cost Management Specialists - All Levels
Turner & Townsend —Glasgow
- Full-time
- Management
- Engineering
Quick apply
Senior Solicitor - Employment - Glasgow
Anderson Strathern —Glasgow
- Hybrid work
- Business development
- Organisational skills
- Communication skills
Project Controls Specialists (all levels) - Performance & Reporting
Turner & Townsend —Glasgow
- Full-time
- Data analysis skills
- Travel
- Leadership
Quick apply
Project Controls Specialists - All Levels - Planning
Turner & Townsend —Glasgow
- Full-time
- Microsoft Office
- Travel
- Leadership
Quick apply

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Client Service Advisor

Barclays -
Glasgow

Apply Now

Job details

Permanent

Qualifications

Customer service
Administrative experience
Communication skills

Full job description

Date live: 05/06/2026

Business Area: Private Bank Processing

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000072962

Join us at Barclays and step into the role of a Client Service Advisor. In this role, you will provide first-class customer service by supporting our clients in their day-to-day banking and by helping them through various communication channels.

To be successful within the role of a Client Service Advisor you should have:

Customer Service experience, interacting with clients daily and be able to provide support and understanding around any queries they may have.
Strong communication.
Proficiency in customer service.
Strong working knowledge of Microsoft tools and their use.

Some other highly valued skills may include:

Ability to constructively challenge and be challenged in the team.
Be vocal about your findings and opinions and work towards change within the team to improve the process for all involved.
Strong communication skills, with the ability to take on board new information and adapt to that new situation.

Working pattern - Monday - Friday between 7.30am - 7pm.

You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job specific technical skills.

This role is based in Glasgow.

Purpose of the role

To address customer questions, concerns or requests while maintaining customer service expectations.

Accountabilities

Provision of customer service to customer questions, concerns and requests regarding accounts, products, and services in a timely and professional manner.
Collaboration with teams across the bank to align, promote, and integrate customer care initiatives.
Management and maintenance of customer records and documentation to ensure accuracy.
Participation in training and development initiatives to improve customer skills, knowledge, and services.
Identification of industry trends and developments related to customer service to implement best practice in customer care.
Execution of escalation requests to the relevant team or senior management as required in a timely manner.
Execution of customer service activities through various communication channels including chat, email, and phone.

Analyst Expectations

To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
Likely to have responsibility for specific processes within a team
They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
Check work of colleagues within team to meet internal and stakeholder requirements.
Provide specialist advice and support pertaining to own work area.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
Make judgements based on practise and previous experience.
Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

Refine Your Search

client relations specialist jobs in glasgow, sct

Client Service Advisor

Customer Service Advisor

Head of Colleague Relations

Patient Marketing Specialist

Environmental Assessment Specialist

IB CDM Product Owner

Vice President Chief Data Analytics Office - Programme Manager

Head of Sales, Northern Europe

Investment Manager (Real Estate)

Fire Engineer - Litigation Specialist

Senior Sales Manager, Northern Europe

Lawyer Regulatory - Vice President

Procurement Consultant

Employment Lawyer

Associate Director – Conventional & Low Carbon (CLC) - Programme Advisory

Finance Manager

Cost Management Specialists - All Levels

Senior Solicitor - Employment - Glasgow

Project Controls Specialists (all levels) - Performance & Reporting

Project Controls Specialists - All Levels - Planning

I want to receive the latest job alerts for client relations specialist in glasgow, sct

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