Customer experience advisor Work, Jobs in Glasgow, Sct (with Salaries)

Customer Advisor
Everyday People Financial Solutions —Glasgow
- £27,976 - £31,276 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee discount
- Life insurance
Quick apply
Customer Service Advisor | S1 | Everyday Banking | Glasgow
A01 Santander UK plc —Glasgow
- £25,000 - £31,579 a year
- Weekend availability
- Hybrid work
- Customer service
- Financial services
Customer Service Advisor
Barclays —Glasgow
- £26,700 a year
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
Customer Service Advisor (Fraud)
Huntswood —Glasgow
- From £26,227 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Store discount
- Health & wellbeing programme
Quick apply
3d
Customer Service Advisor
NWH Group —Glasgow
- £27,976 a year
- Full-time
- Organisational skills
- IT
- Typing
Retail Advisor
EE —Glasgow
- £13.66 an hour
- Employee discount
Customer Service Advisor (Full-time)
PharmacyOnline.co.uk —Glasgow
- From £13.50 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
14h
Customer Experience Advisor
Maryhill Housing —Glasgow
14d
Customer Support Advisor
Golden Charter Limited —Glasgow
- £25,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Customer Services Advisor - Glasgow
HM Revenue and Customs —Glasgow
- £28,016 a year
- Part-time
- Hybrid work
- Customer service
- Basic maths
- No experience needed
- Annual leave
- Work from home
13d
Control Room Advisor
Direct Line Group —Glasgow
- Weekend availability
- Customer service
- Communication skills
- Employee discount
6d
Sales Advisor
EE —Glasgow
- £13,928.53 - £14,260.27 a year
- Sales
- Negotiation
EE Retail Advisor
EE —Clydebank
- £13.66 an hour
- Employee discount
14d
Customer Advisor (Airport)
Boots —Glasgow
- £13.02 - £15.10 an hour
- Part-time
- Customer service
- IT
- In-person
- Employee assistance programme
- Employee discount
14d
Service Advisor
Lookers —Glasgow
- £29,000 - £35,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
Quick apply
13d
Customer Service Advisor | S1 | Everyday Banking | Multiple Locations
A01 Santander UK plc —Glasgow
- £25,000 - £31,579 a year
- Full-time
- Hybrid work
- Customer service
- Financial services
Senior Customer Service Advisor
Barclays —Glasgow
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
7d
Service Advisor
Vertu Motors —Glasgow
- £32,000 a year
- Full-time
- Communication skills
- Employee discount
Quick apply
Helpline Advisor
Circle Health Group —Glasgow
- £24,947 a year
- Full-time
- Sales
- Customer service
- Employee discount
- Life insurance
Social Impact Advisor
Balfour Beatty —Glasgow
- Hybrid work
- Annual leave

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Customer Advisor

Everyday People Financial Solutions -
Glasgow

Quick apply

Job details

Full-time
£27,976 - £31,276 a year

Benefits

Casual dress
Company pension
Company events
Employee discount
Life insurance
Referral programme

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
Computer literacy
GCSE
A Level

Full job description

Customer Advisor | Billing & Collections | Glasgow City Centre (George Square)

Start date 22nd June.

Make a difference when it matters most.
Every day, we support customers who may be facing financial difficulty. We listen without judgement, understand individual circumstances, and work together to find realistic, sustainable solutions.

We are currently recruiting Customer Advisors to join our growing Contact Centre team in Glasgow. You will represent well-known UK brands, supporting their customers with empathy, professionalism and care. Full training is provided.

About the role.
In this role, you will engage with customers who may be in arrears or experiencing financial challenges. Through thoughtful conversations and tailored support, you will help them regain control and move forward with confidence.

Starting salary of £27,976. Enhanced salary up to £31,276 based on achievement attainable quality measures focused on customer understanding and outcomes.

Hybrid working available after successful completion of a six-month office-based probation period (3 days a week office attendance).

We are looking for individuals who genuinely care about helping others and can communicate with clarity and confidence.

Your responsibilities will include:

Handling inbound and outbound calls and written communications with empathy and professionalism
Working proactively to manage and reduce customer arrears
Agreeing fair and affordable repayment arrangements in line with regulatory standards
Identifying potential vulnerability or financial hardship and responding appropriately
Accurately recording all customer interactions

You will ideally have:

At least one year of call centre or customer service experience
Strong listening skills and the ability to build rapport with people from all backgrounds
Good computer literacy and experience using multiple systems simultaneously
The ability to work effectively in a fast-paced environment
Confidence, resilience and a calm approach under pressure
A clear DBS check, satisfactory credit check and employment references

Working hours

Shifts are available Monday to Friday between 8:00am and 8:00pm, and Saturday 9:00am to 1:00pm (one in three Saturdays).

Comprehensive classroom training will be provided (Monday to Friday, 9:00am to 5:30pm for a minimum of four weeks)

About Everyday People Financial Solutions

We specialise in supporting customers on behalf of trusted brands, typically when they fall into arrears. Our focus is simple: listen, understand, and create affordable, sustainable solutions.

We believe life happens. That’s why our approach combines empathy with practical support, ensuring customers feel heard and respected.

If you’re looking for a role where you can build a career while genuinely helping people, we would love to hear from you.

Everyday People Financial Solutions is part of the Everyday People Corp Group of companies, headquartered in Edmonton, Alberta, with operations in Canada and the UK. We are committed to delivering ethical, responsible and customer-focused financial solutions.

Job Type: Full-time

Pay: £27,976.00-£31,276.00 per year

Benefits:

Casual dress
Company events
Company pension
Employee discount
Life insurance
Referral programme

Application question(s):

This role requires consistent and reliable attendance due to training, shift patterns and service delivery requirements. Are you able to meet this requirement with or without reasonable adjustments?
Why are you looking to leave your current job?

Experience:

Customer service: 1 year (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience advisor jobs in glasgow, sct

Customer Advisor

Customer Service Advisor | S1 | Everyday Banking | Glasgow

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Customer Service Advisor (Fraud)

Customer Service Advisor

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Customer Service Advisor (Full-time)

Customer Experience Advisor

Customer Support Advisor

Customer Services Advisor - Glasgow

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Sales Advisor

EE Retail Advisor

Customer Advisor (Airport)

Service Advisor

Customer Service Advisor | S1 | Everyday Banking | Multiple Locations

Senior Customer Service Advisor

Service Advisor

Helpline Advisor

Social Impact Advisor

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