Customer field team leader Work, Jobs in Glasgow, Sct (with Salaries)

Customer Field Team Leader
CityFibre —Glasgow
- Full-time
- Hybrid work
- Travel
- Leadership
- Annual leave
Quick apply
Day Shift Team Leader
Viridor —Glasgow
- £65,363 a year
- Full-time
5d
Field Operations Manager
Resolvecall —Paisley
- £41,500 a year
- Full-time
- Management
- Continuous improvement
- Financial services
- Annual leave
- Employee assistance programme
Quick apply
Retail Assistant (Athlete) PT 8H - Bishopbriggs
Nike —Glasgow
- 8 hour shift
- Sales
- Customer service
- Communication skills
- Employee discount
Business Development Manager (BDM) - Paisley - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Paisley
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Business Development Manager (BDM) - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Stirling
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Property Manager - 12 months FTC (Glasgow)
Land Securities —Glasgow
- Full-time
- Customer service
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Customer Service Coordinator
Johnson Controls —Bellshill
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Business Development Manager (BDM) - Falkirk - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Falkirk
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Business Development Manager / Waste Consultant
Safetykleen —Stirling
- £32,000 - £38,000 a year
- Full-time
- Sales
- Driving
- Negotiation
- Employee assistance programme
Quick apply
12d
Field Based Customer Representative
Ascent —Glasgow
- £27,000 a year
- Weekend availability
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
6d
Spares Sourcing Manager
Hewlett Packard Enterprise —Erskine
- £92,600 - £213,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- English
Food Production Manager
Doyum Food Production & Catering Ltd —Glasgow
- £4,500 - £6,200 a month
- Full-time
- Team management
- Leadership
- Free parking
Quick apply
4d
Digital & Data Engagement Lead
Network Rail —Glasgow
- £71,163 - £86,801 a year
- Full-time
- Hybrid work
- No degree
- AI
- Business
- Free parking
- Annual leave
1d
Senior Manager, Finance Program Management (Separation and Integration Mgmt Office)
Thermo Fisher Scientific —Paisley
- £143,000 - £190,650 a year
- Full-time
- PMP
- English
- Analysis skills
- Employee stock purchase plan
- Annual leave
13d
Sebastian Aldridge
Vosa TechnoVosa Technology Solutions Ltdlogy Solutions Ltd —Bellshill
- £44,000 - £72,000 a month
- Full-time
- Presentation skills
- Contracts
- IT
Quick apply
10d
Service Manager
HM Revenue and Customs —Glasgow
- £45,544 - £49,523 a year
- Part-time
- Hybrid work
- DevOps
- English
- Analysis skills
- Work from home
7d
Pre Contract Development Specialist
Scottish Power —Glasgow
- From £53,280 a year
- Customer service
- Computer literacy
- Contracts
- Annual leave
- Employee discount
12d
Area Sales Manager
Wurth UK Ltd —Glasgow
- £60,000 a year
- No weekends
- Sales
- Customer service
- Driving
- Referral programme
Quick apply
Territory Manager in Training - Water
Ecolab Inc. —Glasgow
- Full-time
- Customer service
- Microsoft Office
- IT
- Life insurance

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customer field team leader jobs near glasgow, sct

Customer Field Team Leader

CityFibre -
Glasgow

Quick apply

Job details

Full-time

Benefits

Annual leave
Private medical insurance

Qualifications

Driving Licence
Leadership

Full job description

Job Description

This is a field-based role covering North East England and Scotland’s Central/Eastern region. Candidates should ideally be based within the patch, with regular travel expected across the region.

As the UK’s largest independent full fibre network and wholesale platform of choice, we’re busy setting new standards for what digital infrastructure can and should be.

Our network is greener, more reliable and designed for the future. The products we run over it lead the way on speed, value and service - helping businesses to innovate, communities to thrive, and people to live more connected digital lives.

At CityFibre, you’ll be part of something bigger, helping to build a better-connected Britain, together.

Joining us as a Customer Field Team Leader

As a Customer Field Team Leader, you will lead, motivate and develop a team of Customer Field Engineers, ensuring they deliver safe, high-quality work and best-in-class customer outcomes. This role calls for a strong mix of leadership, technical knowledge and customer focus, with responsibility for supporting your team to follow best practice, resolve on-the-day issues and deliver right-first-time completion across civils, repairs and installations.

You’ll receive a competitive salary, a performance related bonus, and a range of benefits to support you across your financial, physical and mental wellbeing.

This is some of what you can expect to be doing:

Lead a team completing civils, repairs and installations across business and residential properties, ensuring on-the-day issues are resolved quickly and effectively to support right-first-time delivery
Oversee and participate in minor civils activities, both private and public, as well as repairs across our own network and the Openreach PIA network, including reinstatement to industry standards
Conduct safety checks with your team and complete quality audits across your region, covering completed installations, civils activities, fibre repairs, PIA repairs and vehicle standards
Manage customer complaints and escalations from initial contact through to a positive resolution, in line with CityFibre KPIs
Embed a strong safety-first culture, ensuring your team follows best practice and works safely, consistently and to the required quality standards

What you'll bring to the role:

This role would suit a confident Team Leader with a passion for developing people, building strong relationships and ensuring field activity is delivered safely and to a high standard. You’ll be comfortable working at heights, including on ladders and climbing poles, and will bring extensive, relevant field experience alongside strong fibre knowledge.

You’ll also have:

Experience leading, motivating and developing field-based teams to deliver high-quality customer and operational outcomes
Strong fibre knowledge and hands-on experience across installations, civils, repairs and network activity
The ability to manage customer complaints and escalations professionally, working towards positive outcomes in line with KPIs
A strong focus on safety, quality and compliance, with the confidence to carry out checks, audits and coaching conversations
A valid UK driving licence with no more than 6 penalty points

Life at CityFibre

Everyone deserves to feel heard, valued and truly included. Working alongside our Employee Communities, we’re committed to creating a workplace where people feel a genuine sense of belonging and pride in what they do. That’s why we’re proud to be a Times Top 50 Employer for Gender Equality, endorsed by WORK180, a Disability Confident Leader, a Care Leaver Friendly Employer, and a signatory of the Armed Forces Covenant Gold Award.

We’ll support you to thrive inside and outside of work, with opportunities to grow your career and a flexible benefits package that adapts to your life – including generous annual leave, with an extra day off on your birthday, private medical insurance, health cash plans and family-friendly policies.

Find out more about our culture, communities and benefits on our careers site.

Qualifications

You’ll need the following qualifications:

NRSWA LA and S1
Openreach PIA S007 Sub-Duct and Cable Installation
Openreach PIA S008 Overhead Cable Installation
SA001 Overhead Safety and SA002 Underground Safety, or SA006 Safe Working in Civils

The following qualifications are desirable:

NRSWA S2, S3, S4, S5, S7 and S8
SA020 MDU Installations
SA022 Track and Locate Underground Services
Health and Safety qualifications including EFAC, EUSR, Abrasive, IPAF and TETRA

CityFibre will provide you with the training and support you need to gain any of the above desirable qualifications you do not currently hold.

Additional Information

We want to create a sense of belonging for everyone. We celebrate our differences and work to ensure everyone has the best chance to succeed, starting with our recruitment process. No matter your background, family or carer status, ethnicity, sexual orientation, religion, age, disability, gender, or gender identity, we welcome your application. If you need any support or reasonable adjustments throughout the application process, please email us at [email protected]. We want to help!

Quick apply

Refine Your Search

customer field team leader jobs in glasgow, sct

Customer Field Team Leader

Day Shift Team Leader

Field Operations Manager

Retail Assistant (Athlete) PT 8H - Bishopbriggs

Business Development Manager (BDM) - Paisley - Circa 41k Basic - 53k OTE Uncapped

Business Development Manager (BDM) - Circa 41k Package - 53k OTE Uncapped

Property Manager - 12 months FTC (Glasgow)

Customer Service Coordinator

Business Development Manager (BDM) - Falkirk - Circa 41k Basic - 53k OTE Uncapped

Business Development Manager / Waste Consultant

Field Based Customer Representative

Spares Sourcing Manager

Food Production Manager

Digital & Data Engagement Lead

Senior Manager, Finance Program Management (Separation and Integration Mgmt Office)

Sebastian Aldridge

Service Manager

Pre Contract Development Specialist

Area Sales Manager

Territory Manager in Training - Water

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