Hybrid remote Work, Jobs in Glasgow, Sct (with Salaries)

Call Centre Agent
Wescot Credit Services —Glasgow
- £26,436.80 - £27,528.22 a year
- Rotating shift
- Hybrid work
- Employee discount
4d
Junior Service Manager - Records Management
NHS Scotland —Glasgow
- £43,231 - £52,679 a year
- Call to connect
- Hybrid work
- Continuous improvement
6d
Document Controller/Administrator
KBR —Glasgow
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
8d
Client Services Advisor
Jones Whyte —Glasgow
- Full-time
- Hybrid work
- Sales
- Customer service
- Microsoft Office
- Employee discount
7d
Customer Service Adviser - 12 Month Fixed Term Contract
MDDUS —Glasgow
- £27,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Work from home
Quick apply
5d
Customer Service Advisor
Tenancy Deposit Scheme —Glasgow
- From £24,945.96 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- English
- Referral programme
- Sick pay
Quick apply
Pensions Administrator
Hymans Robertson LLP —Glasgow
- £24,000 - £32,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
Administration Officer
LUXI CONSULTING LIMITED —Glasgow
- £27,000.00 - £31,000.48 a year
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Health & wellbeing programme
Quick apply
Document Controller
AtkinsRéalis —Glasgow
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Data Protection Support Officer
NHS Scotland —Stirling
- £34,544 - £43,039 a year
- Full-time
- Hybrid work
- Analysis skills
- Travel
- Communication skills
13d
Engagement Analyst (Complaints)
OFGEM —Glasgow
- £29,313 - £33,936 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Flexible schedule
4d
Customer Service Advisor
Barclays —Glasgow
- £26,700 a year
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
Noticing & Work Stack Coordinator
Telecoms Technical Services (Scotland) LTD —Glasgow
- £25,389 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
- Free parking
Quick apply
13d
Corporate Administrator
NHS Scotland —Clydebank
- £31,537 - £34,303 a year
- Call to connect
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
8d
Customer Service Advisor | S1 | Everyday Banking | Glasgow
A01 Santander UK plc —Glasgow
- £25,000 - £31,579 a year
- Weekend availability
- Hybrid work
- Customer service
- Financial services
Marketing Intern
Digby Brown LLP —Glasgow
- £24,500 - £26,000 a year
- Full-time
- Hybrid work
- Marketing
- Social media management
- Project management
Quick apply
2d
Engagement Officer
NHS Scotland —Glasgow
- £33,247 - £43,039 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
1d
Document Production Specialist
TLT —Glasgow
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Customer Support Advisor
Golden Charter Limited —Glasgow
- £25,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Graduate Finance Assistant (Hybrid)
Search Hiredonline —Glasgow
- £25,000 - £28,000 a year
- Monday to Friday
- Hybrid work
- Customer service
- Business
- Accounting
13d

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Call Centre Agent

Wescot Credit Services -
Glasgow

Apply Now

Job details

£26,436.80 - £27,528.22 a year
4 days ago

Benefits

Private medical insurance
Employee discount

Full job description

Call Centre Agent, Glasgow G2 7HF, a short walk from Glasgow Central Station – Starting 22nd June!

Salary: Starting from £26,436.80 and progressing to £27,528.22 (based on experience and a 40 hrs contract)
Bonus: Fantastic monthly bonus where you could earn around an extra £2000 per year.
Shifts: We are open Monday to Friday 8am - 8pm and Saturdays 9am - 5pm, you will work on a rotational shift pattern within those hours and work 2 in 4 Saturdays, but don’t worry we’ll give you a day off during the week prior to your Saturday shifts.
Training: 6 weeks with a dedicated L&D Trainer supporting you.

Wescot Credit Services are seeking dedicated Call Centre Agents to join our TSB team, this is an exciting opportunity to become a valued member of the team!

In this role, you will be the first point of contact for vulnerable customers, providing them with the support and empathy they need to navigate their financial challenges.

You’ll handle both inbound and outbound calls, using your empathy and resilience to build rapport and help customers find affordable repayment solutions. By listening and understanding their struggles, you will make a positive impact on their financial recovery.

Key Responsibilities:

Provide 5-star customer service, you will be the first point of contact, offering compassionate and professional support.
Identify vulnerable customers, you will recognise signs of vulnerability ensuring the right support is given.
Handle inbound and outbound calls, you will support customers through their financial struggles with care and understanding.
Conduct detailed affordability assessments, you will assess each customers affordability before setting up payment plans.
Create tailored repayment plans, you will help customers create affordable repayment options to get them back on track.
Update multiple systems, you will accurately record customer interactions and outcomes across various internal systems, ensuring data is up-to-date and compliant with regulatory standards.
Collaborate with colleagues, you will share insights and best practices, contributing to a supportive team environment.

If you’re passionate about making a difference, helping people, and working in a supportive environment, we want to hear from you!

Benefits include:

31 days holiday including bank holidays.
Discounts and cash back on hundreds of high-street shops
Optional private healthcare plan (BUPA)
Lots of great monthly incentives where you can win a range of prizes and rewards!
Ongoing support and development from our in-house team
Once you’re fully competent and confident in your role, we operate a hybrid working business, offering employees the ability to blend between office and home working for better work life balance!

Why work at Wescot Credit Services:

Summer and Christmas Parties.
Mandatory annual salary review.
Company funded Health & Wellbeing Initiatives.
See what our colleagues say: https://youtu.be/fM3-_4cqZdA?si=JtQgVJNc2KGROvZf

Wescot Credit Services is a Contact Centre working with several large UK banks, as well as Credit Card Providers, Energy, Telecoms and others to help recover debts owed to them by their customers.

We are proud to announce that Encore Capital Group, which Wescot is part of, is Great Place to Work-Certified™ in Costa Rica, France, India, Portugal, the United Kingdom and the United States.

Diversity and inclusion are very important to us at Wescot and we value diverse talent within our business. We want everyone to be themselves at work and encourage a culture that includes everyone.

**At Wescot we’re regulated by our clients - as such, any successful candidates will have to undergo a basic credit check and criminal background check. Please note that we’re unable to proceed to interview stage if a CCJ, IVA or Bankruptcy appears on a credit file, or if you do not have full right to work in the UK.

Apply Now

Refine Your Search

hybrid remote jobs in glasgow, sct

Call Centre Agent

Junior Service Manager - Records Management

Document Controller/Administrator

Client Services Advisor

Customer Service Adviser - 12 Month Fixed Term Contract

Customer Service Advisor

Pensions Administrator

Administration Officer

Document Controller

Data Protection Support Officer

Engagement Analyst (Complaints)

Customer Service Advisor

Noticing & Work Stack Coordinator

Corporate Administrator

Customer Service Advisor | S1 | Everyday Banking | Glasgow

Marketing Intern

Engagement Officer

Document Production Specialist

Customer Support Advisor

Graduate Finance Assistant (Hybrid)

I want to receive the latest job alerts for hybrid remote in glasgow, sct

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