Operational resilience manager Work, Jobs in Glasgow, Sct (with Salaries)

Operational Resilience Manager
Registers of Scotland —Glasgow
- £62,114 - £77,232 a year
- Full-time
- Hybrid work
- Microsoft Word
- Presentation skills
- Annual leave
12d
Service Delivery Manager
SSE —Glasgow
- £77,488 - £91,285 a year
- Full-time
- Employee discount
- Gym membership
8d
National LIMS Programme Manager B8C
NHS Scotland —Glasgow
- £90,808 - £97,338 a year
- Full-time
- Hybrid work
- Patient care
- Leadership
- Communication skills
13d
Head of Resilience Emerging Risks and Innovations
Barclays —Glasgow
- Analysis skills
- Agile
9d
Operations Manager Nights
Evri —Airdrie
- Up to £54,825 a year
- Night shift
- IT
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
7d
General Manager
Everlast Gyms —Glasgow
- Weekend availability
- Management
- IT
- Leadership
- Employee discount
Quick apply
Spectator Services Deputy Manager
Trivandi —Glasgow
- Weekend availability
- Organisational skills
Quick apply
Key Account Manager
Expleo —Glasgow
- Sales
- Business development
- Travel
Contracts Manager
March —Glasgow
- £0.01 a year
- Analysis skills
- Leadership
Quick apply
Lead Engineer - Protection Asset Strategy
Iberdrola Group —Glasgow
- From £63,200 a year
- Engineering
- Communication skills
- Annual leave
- Employee discount
1d
Venue Security and Transport Deputy Manager
Trivandi —Glasgow
- Weekend availability
- Customer service
- Communication skills
Quick apply
Lead Technical Program Manager - Public Cloud
JPMorganChase —Glasgow
- Full-time
- Azure
- DevOps
- AWS
2d
Sales - Supervisor
New Look —Glasgow
- Part-time
- Microsoft Word
- Communication skills
Project Manager
Morris & Spottiswood —Glasgow
- Microsoft Word
- Computer literacy
- Project management
Sales - Sales Advisor - UK
New Look —Clydebank
- Part-time
- Microsoft Word
2d
Procurement Manager
Scottish Leather Group —Paisley
- From £0.01 a year
- Hybrid work
- Free parking
- Annual leave
Quick apply
13d
Management Opportunities - Convenience
Morrisons —Glasgow
- Weekend availability
- Customer service
- Leadership
- School
- Annual leave
- Employee discount
Quick apply
Assistant Manager
Wickes —Glasgow
- Full-time
- Travel
- Leadership
- Communication skills
- Employee discount
Spectator Services Manager
Trivandi —Glasgow
- Weekend availability
- Project management
Quick apply
Sr IT Manager
Thermo Fisher Scientific —Paisley
- Full-time
- Computer Science
- Project management
- Bachelor's degree

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Operational Resilience Manager

Registers of Scotland -
Glasgow

Apply Now

Job details

Permanent | Full-time
£62,114 - £77,232 a year
12 days ago

Benefits

Annual leave
Company pension

Qualifications

Microsoft Word
ITIL Certification
Google Docs
Presentation skills

Full job description

Details

Reference number

465502

Salary

£62,114 - £77,232

A Civil Service Pension with an employer contribution of 28.97%

GBP

Job grade

Grade 7

Contract type

Permanent

Business area

RoS - Corporate - Risk ERM

Type of role

Business Management and Improvement

Working pattern

Flexible working, Full-time

Number of jobs available

Location
About the job
Benefits
Things you need to know
Apply and further information

Location

Edinburgh, Glasgow

About the job

Job summary

About the Organisation

Registers of Scotland (RoS) manages 21 land, property and other legal registers which are a critical asset for the Scottish economy. They aim to provide the best public service for Scotland and are on a mission to make some of the oldest public land registers in the world into some of the most modern. You can get an idea of their mission and culture by viewing this short video: Registers of Scotland Promotional Video - YouTube

ww(w).youtube.com/watch?v=ku6olOJkSpU

Registers of Scotland (RoS) is an award-winning organisation recognised for its technology and innovation. Registers of Scotland is a world-leading pioneer in land and property registration. Their full-stack teams design, architect, and build all our registration products in-house, and they work to create digital solutions for the people of Scotland. You will get an opportunity to nurture your creativity and develop with RoS through access to the latest data, software engineering and product delivery techniques.

What the Role Entails

As Operational Resilience Manager, you will lead the strategic development and delivery of resilience capability across Registers of Scotland, ensuring the organisation can continue to provide trusted, high-quality public services during disruption. You will strengthen resilience across digital services, registration operations, data services, estates and critical suppliers, safeguarding the integrity and availability of Scotlands land and property information. Working collaboratively with colleagues across Digital, Risk, Cyber and Business teams, as well as external partners, you will embed a culture of preparedness and ensure robust business continuity and recovery arrangements are in place and regularly tested. This is a unique opportunity to establish and lead a new resilience function, driving organisation-wide improvements in service uptime, recovery performance, supplier assurance and incident response. Your work will play a vital role in protecting the property market, maintaining citizen trust, and ensuring RoS can respond and recover quickly under any conditions.

Job description

What the Role Entails

In this role you will:

Lead the development and delivery of an organisation-wide operational resilience strategy
Identify, map, and manage business-critical services and their dependencies
Own and maintain Business Continuity Plans (BCPs) and service recovery playbooks, ensuring compliance with ISO 22301 and Scottish Government expectations
Coordinate and deliver scenario testing and exercises (table-top, simulation, live), embedding lessons learned to strengthen service continuity.
Establish and drive resilience governance forums and stakeholder engagement
Collaborate across digital, cyber, risk, operations, and external partners to embed resilience practices
Provide oversight of business continuity, disaster recovery, and service resilience planning
Coordinate and deliver scenario testing (e.g. cyber incidents, supplier failures) and embed improvements
Support or lead response activities during major incidents and drive post-incident reviews
Produce reporting for senior leadership on resilience posture, risks, and performance
Maintain resilience frameworks aligned to recognised standards and governance expectations
Drive continuous improvement in resilience capability, supplier assurance, and recovery performance

Person specification

Technical:
We will assess you against the following Experience and Technical skills during the application and assessment process
- Develop, operate, and embed operational resilience, business continuity, incident management, and digital service operations.
- Align resilience, continuity, and recovery practices with relevant standards, including ISO 22301 and the NCSC Cyber Assessment Framework.
- Own and maintain Business Continuity Plans (BCPs) and service recovery playbooks, ensuring compliance with ISO 22301 and Scottish Government expectations.
- Coordinate and deliver scenario testing and exercises (table-top, simulation, live), embedding lessons learned to strengthen service continuity.
- Act as a key member of the Incident Management Team during major incidents or disruptions.
- Hold professional qualifications or training in business continuity, disaster recovery, or resilience (e.g., CBCI/MBCI), ITIL Foundation or higher, ISO 22301 Lead Implementer/Auditor, or training in incident command/emergency response frameworks (gold/silver/bronze).
Experience:
- Experience developing, operating and embedding operational resilience, business continuity, incident management or digital service operations (not solely providing support).
- Experience working within cloud-first or complex digital environments, such as Infrastructure as Code, microservices architectures, automated deployments, cloud-native or hybrid/on-premises services.
- Experience coordinating and delivering strategically focused scenario testing and exercising, business continuity or disruption recovery activities, and embedding lessons learned into service improvements.
- Experience managing third-party and supply-chain resilience, including mapping dependencies beyond immediate teams or business units.
- Demonstrated experience leading or coordinating responses to major service incidents or operational disruptions.
- Experience working with audits, risk assurance or governance groups, providing evidence and assurance on resilience or service performance.
Behaviours
At application stage, you will be scored against the bolded Behaviours and against all Behaviours for the assessment:
- Making Effective Decisions strategy, risk assessment, incident leadership.
- Managing a Quality Service delivering high-quality, trusted services and assurance.
- Leadership embedding culture, influencing senior stakeholders, leading multi-disciplinary teams.

Benefits

Alongside your salary of £62,114, Registers of Scotland contributes £17,994 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides .

Competitive salary package
Pension contribution of 28.97% employer contribution
42 days annual leave
Flexible and hybrid working arrangements
Strong focus on professional development and career progression
Inclusive and supportive working culture
Opportunity to work in a highly impactful, strategic role shaping organisational resilience

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Selection process details

Stage one - Application Process

To apply, click on 'Apply now' and be redirected to our agency partners who are supporting on this campaign.

You will need to submit:

A CV outlining your career history and how you meet the technical criteria (max 4 pages).
A Statement of suitability (500-1000 words) detailing how you meet the Making Effective Decisions behaviour and experience criteria for the role. Please use the STAR method (Situation, Task, Action, Result) in your examples.
Your CV and Supporting statement should be submitted as a single MS Word file.

Please note:

If we receive a high volume of applications, we may complete an initial sift on Technical Criteria
We reserve the right to invite candidates to participate in a telephone interview prior to being further assessed.
Applications that are not accompanied by CVs will not be scored or statements over 1000 words will not be considered.
We would strongly recommend that your statement is written in the STAR format (Situation, Task, Action & Result) and suggest preparing your answers using software such as MS Word or Google Docs, and then uploading the file.
We strongly advise you review our policy on responsible use of AI in the application process. RoS may check answers with an AI detection tool and will contact you for a pre-screening call to verify your responses.
Applications and appointments are subject to a strict merit-based assessment process, in line with the Civil Service Recruitment Principles.

Stage two assessment

If successful at application stage, you will be invited to an in-person interview which will include the following:

Pre-prepared Presentation Exercise
Case study applied exercise completed on the day

Information on Success Profiles

For further information on success profiles, visit our Success Profiles.

Feedback

Feedback will only be provided if you progress to interview stage.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

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Details

Reference number

Salary

Job grade

Contract type

Business area

Type of role

Working pattern

Number of jobs available

Contents

Location

About the job

Job summary

Job description

Person specification

Benefits

Things you need to know

Artificial intelligence

Selection process details

Security

Nationality requirements

Working for the Civil Service

Diversity and Inclusion

Apply and further information

Contact point for applicants

Job contact :

Recruitment team