Operations centre Work, Jobs in Glasgow, Sct (with Salaries)

Transfers Operations Analyst - 12 Month FTC
Nucleus Financial —Glasgow
- £28,500 a year
- Full-time
- Hybrid work
- IT
- Financial services
- Communication skills
- Annual leave
Quick apply
2d
Mail Sorter - Glasgow Mail Centre
Angard Staffing —Glasgow
- £13.69 - £16.44 an hour
- Weekend availability
- Warehouse experience
Security Operations Centre (SOC) Analyst
Safer Group —Port Glasgow
- £28,000 - £31,000 a year
- Full-time
- Computer literacy
- English
- In-person
- Free parking
- Sick pay
Quick apply
11d
Office Assistant (Part-time, Maternity Cover – 1 Year)
iNTER Performing Arts Academy —Glasgow
- £22,568 - £24,960 a year
- Part-time
- Microsoft Word
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
Quick apply
Service Centre Administrator
Excellerate Services —Paisley
- £29,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Free parking
- Referral programme
Quick apply
3d
Finance Assistant
T-Squared —Glasgow
- From £30,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- Travel
- Employee discount
- Life insurance
Quick apply
H&T 5115 - G1 CCTV Operative (607494) - 5115
South Lanarkshire —Hamilton
- £14.17 - £14.27 an hour
- Military
- English
- IT
- Annual leave
- Employee assistance programme
9d
Helpdesk Coordinator
Equans —Bellshill
- £14,664 - £15,392 a year
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
Clinical Trials Assistant - Beatson Clinical Research Facility
NHS Scotland —Glasgow
- £31,537 - £34,303 a year
- Full-time
- Annual leave
- Employee assistance programme
3d
Team Secretary OPMH and Learning Disability - Business Support
NHS Scotland —Glasgow
- £29,103 - £31,409 a year
- Part-time
- Military
- English
- Annual leave
- Employee assistance programme
3d
Administrator Prison Healthcare - HMP Barlinnie
NHS Scotland —Glasgow
- £29,103 - £31,409 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
3d
Financial Investigator
HM Revenue and Customs —Gartcosh
- £37,682 - £40,705 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Communication skills
- Work from home
12d
Skilled Factory Operative - Days - Subsidised Bus Service Available
Bakkavor —Glasgow
- £13.36 - £13.79 an hour
- Overtime
- English
- Maths
- Free parking
- Employee discount
Quick apply
Skilled Factory Operative - Evenings - Subsidised Bus Service Available
Bakkavor —Glasgow
- £13.36 - £13.79 an hour
- Overtime
- English
- Maths
- Free parking
- Employee discount
Quick apply
Customer Service Representative
The Cigna Group —Greenock
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
5d
Source to Procure (S2P) Assistant
SSE —Glasgow
- £30,684 - £36,666 a year
- Oracle
- Analysis skills
- Continuous improvement
- Employee discount
- Gym membership
5d
Administration and Campus Services Assistant x 2 positions Term Time
Glasgow Kelvin College —Glasgow
- £26,143 - £29,183 a year
- Full-time
- Administrative experience
- Communication skills
2d
Accounts Assistant
Patons Accident Repair Centre —Glasgow
- £26,000 - £30,000 a year
- Full-time
- Microsoft Excel
- Organisational skills
- In-person
- Employee discount
Quick apply
2d
Contact Centre Operations Manager
Nationwide Building Society —Glasgow
- £67,500 a year
- Full-time
- Customer service
- Continuous improvement
2d
Management Trainee - Glasgow
SIXT —Glasgow
- Full-time
- Sales
- Customer service
- English
- Annual leave
- Employee assistance programme
Quick apply

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Transfers Operations Analyst - 12 Month FTC

Nucleus Financial -
Glasgow

Quick apply

Job details

Full-time | Fixed term contract
£28,500 a year
2 days ago

Benefits

Annual leave
Company pension

Qualifications

IT
Financial services
Communication skills

Full job description

We’re on the lookout for an Operations Analyst to join our Business Administration & Oversight team.
Integral to this role is customer service. This means being a pro at maintaining a healthy balance between delivering on our customers’ needs and expectations, while managing a dynamic and varied workload. Every day you’ll manage multiple queries all with the aim of ensuring all queries are dealt with within agreed timeframes, enabling our advisers to get the best outcome for their clients.

You’ll also have accountability for highlighting where a control could be improved and aid the design and implementation of this to ensure we best service the needs of our clients and safeguard our clients’ money. You will need to understand the consequences of all actions and manage these in line with our risk framework.

You’ll spend your time:

Servicing our clients, whether that be by applying money, handling queries, processing a transfer or handling pension queries.
Have the ability to adapt and support across the breadth of the department.
Sharing your knowledge across the user operations team and wider business.
Ensuring all user operations processes run smoothly, highlighting areas where any improvements can be implemented and improving the customer journey.

A bit about you
Your friends would probably describe you as the “super-organised” one, ridiculously well planned and someone who takes time to really understand people and their needs. You’re the type of person who asks great questions to understand expectations but can react like lightening to solve problems as they occur.

You love mentoring others and get a real kick out of encouraging the right behaviours, supporting our core values and personally demonstrating these. You’ll set the bar high on performance even when stretching for the team, creating a team environment where high performance is the norm.

We’ve always placed more importance on cultural contribution above technical ability, but we’d really like you to have/be:

Previous experience in the financial services industry and ideally working with a wrap platform.
Excellent relationship building skills.
Able to prioritise the high impact work, but never neglect the details.
Excellent communication skills – We need you to be completely comfortable representing our culture and values, with an emphasis on a speedy, friendly style.
Able to anticipate the needs of those you work with, juggling conflicting priorities.
The ability to think laterally and come up with new solutions to old problems.
Helping people makes you happy.

A little about us
We are the Nucleus Financial Platforms group and we help make retirement more rewarding. Here at Nucleus, people come first - whether it’s our colleagues, or the advisers and customers we support, we know that working in partnership and collaboration leads to the best outcomes. Together, we’ve shaped the platform to how it is today. We work hard, and we celebrate hard too.

Our ambition is to create a platform with a difference, putting the customer centre stage meant tearing up the rule book and starting from scratch. We’ve come a long way since then, but our mission remains just as focused. That’s why our culture, values, and social responsibility are things we keep at the top of our agenda – because we know they matter and have a big impact.

Our culture is one of the many things that sets us apart from the pack. We want to have an environment where our people feel that they can make a real difference, know they’ll be rewarded for their efforts and more importantly, enjoy themselves at work.

Inclusion and diversity at Nucleus
As with most things in life, who cares, wins. We really care about inclusion. For us it’s not a tick box exercise; inclusion and diversity are embedded in our culture and everything we do. It’s a commercial imperative. It isn’t about being PC. It’s about being future-relevant and durable. We owe it to ourselves and the industry to ensure we are playing our part in creating a fair, balanced and transparent financial services sector.

More diversity means broader experience, a wider set of perspectives and a better collective ability to problem-solve. And it means being more representative of customer groups, which supports areas such as product development.

At Nucleus, we offer a generous blend of benefits for the things that really matter to our people, including a non-contributory pension, bonus, enhanced parental leave, paid time off for emergencies, health and wellbeing initiatives and flexible working options.

Pay: £28,500.00 per year

Work Location: Hybrid remote in Glasgow G2 4QE

Quick apply

Refine Your Search

operations centre jobs in glasgow, sct

Transfers Operations Analyst - 12 Month FTC

Mail Sorter - Glasgow Mail Centre

Security Operations Centre (SOC) Analyst

Office Assistant (Part-time, Maternity Cover – 1 Year)

Service Centre Administrator

Finance Assistant

H&T 5115 - G1 CCTV Operative (607494) - 5115

Helpdesk Coordinator

Clinical Trials Assistant - Beatson Clinical Research Facility

Team Secretary OPMH and Learning Disability - Business Support

Administrator Prison Healthcare - HMP Barlinnie

Financial Investigator

Skilled Factory Operative - Days - Subsidised Bus Service Available

Skilled Factory Operative - Evenings - Subsidised Bus Service Available

Customer Service Representative

Source to Procure (S2P) Assistant

Administration and Campus Services Assistant x 2 positions Term Time

Accounts Assistant

Contact Centre Operations Manager

Management Trainee - Glasgow

I want to receive the latest job alerts for operations centre in glasgow, sct

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