Business operations manager Work, Jobs in Glasgow (with Salaries)

Field Operations Manager
Resolvecall —Paisley
- £41,500 a year
- Full-time
- Management
- Continuous improvement
- Financial services
- Annual leave
- Employee assistance programme
Quick apply
Senior Operations Manager
Nationwide Building Society —Glasgow
- From £68,000 a year
- Full-time
- Customer service
- Continuous improvement
- Communication skills
8d
Corporate Services Operations Manager
Universo Business Solutions Ltd. —Glasgow
- £57,000 a year
- Analysis skills
- Bachelor's degree
- Organisational skills
- Free parking
- Gym membership
Quick apply
1d
Senior Manager - Operational Excellence
Nationwide Building Society —Glasgow
- From £75,000 a year
- Full-time
- Financial services
- Leadership
8d
Operations Manager
EMR Group —Kilmarnock
- Full-time
- Project management
- IT
- Annual leave
Quick apply
Senior Manager, Finance Program Management (Separation and Integration Mgmt Office)
Thermo Fisher Scientific —Paisley
- £143,000 - £190,650 a year
- Full-time
- PMP
- English
- Analysis skills
- Employee stock purchase plan
- Annual leave
10d
Operations Manager
EMR UK —Kilmarnock
- Project management
- IT
- Annual leave
Service Desk Manager
OFGEM —Glasgow
- £52,397 - £62,699 a year
- Full-time
- Hybrid work
- Presentation skills
- IT
- Leadership
- Annual leave
- Flexible schedule
Corporate Services Contract Manager
Glendale Countryside Ltd —Scotland
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Microsoft Office
- Contracts
- Annual leave
- Employee discount
Quick apply
8d
Business Improvement Manager
Albert Bartlett —Airdrie
- Full-time
- Analysis skills
- Continuous improvement
- Free parking
- Annual leave
Quick apply
Product Support Manager
Jaguar Land Rover —Irvine
- £107,000 - £150,000 a year
- Management
- Analysis skills
- Bachelor's degree
- Annual leave
5d
Operations Excellence Coach – Business Contact Centre
Nationwide Building Society —Glasgow
- £37,600 - £50,000 a year
- Full-time
- Customer service
8d
Operations Manager
Davies —Glasgow
- Full-time
- Hybrid work
- Mentoring
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
5d
Operations Delivery Manager
Network Rail —Glasgow
- £43,588 - £51,719 a year
- Full-time
- Continuous improvement
- Driving
- Leadership
3d
Financial Operations & Compliance Manager
Ninasac Business Solutions Ltd. —Glasgow
- £86,000 a year
- Analysis skills
- Bachelor's degree
- In-person
- Health & wellbeing programme
- Flexitime
Quick apply
1d
Fraud Officer - Glasgow
Department for Work and Pensions —Glasgow
- £32,137 a year
- Overtime
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Annual leave
- Employee assistance programme
10d
Senior Delivery Lead
SSE —Glasgow
- £68,100 - £102,100 a year
- IT
- Employee discount
- Gym membership
4d
Senior Project Manager
Scottish Power —Cambuslang
- Up to £79,000 a year
- Full-time
- Engineering
- Project management
- Travel
- Annual leave
- Employee discount
3d
Performance Manager
Strathclyde Partnership for Transport —Glasgow
- £49,670 - £63,592 a year
- Engineering
- Communication skills
- Employee assistance programme
Commercial Contracts Manager
Scottish Power —Motherwell
- £55,000 - £68,750 a year
- Full-time
- Hybrid work
- Mentoring
- Communication skills
- Annual leave
- Employee discount
11d

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Field Operations Manager

Resolvecall -
Paisley

Quick apply

Job details

Full-time
£41,500 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount

Qualifications

Management
Performance management
Continuous improvement
Financial services
Leadership
Communication skills

Full job description

SALARY:

Annual: £41,500

SHIFTS: 37.5 hours per week. 5 x 7.5 -hour shifts (Mon-Fri) shift 08:30 until 17:00.

LOCATION: Office based in Paisley. (PA1)

ROLE: At Resolvecall, we deliver customer engagement and resolution services through a nationwide field operation. Field Operations Team plays a central role in ensuring our field teams perform effectively, operate compliantly, and deliver consistent outcomes for our clients. As a Field Operations Manager you will be responsible for leading the day-to-day performance, quality, and compliance of our field operation through the management of Performance Team Leaders, Audit & Training Officers, and support functions. You will ensure that operational processes are executed consistently, control frameworks are effective, and performance standards are achieved across all areas.

The role requires strong leadership, structured oversight, and the ability to identify and implement improvements across a complex, fast-paced operation. You will act as the key link between frontline delivery and senior leadership, ensuring clear accountability, effective communication, and alignment with business objectives.

If you are an experienced operational leader with a strong background in performance management, compliance, and team development, this role offers the opportunity to take ownership of a critical function within a leading organisation.

BENEFITS:

Gold standard Investors in people company

35 days annual leave (including your birthday)

Private healthcare cover

Company pension plan

Platinum access to Employee Discount site

Employee Assistance Programmes

___________________________________________________________________________________________

MINIMUM REQUIREMENTS?

Success in this role requires strong operational leadership capability, with the ability to manage managers, drive performance, and maintain effective control frameworks within a regulated environment.

Proven experience managing multiple teams or managers within an operational environment
Strong experience in performance management and delivering measurable improvements
Experience working within a regulated or compliance-driven environment
Ability to implement and oversee governance and control frameworks
Strong stakeholder management and communication skills
Ability to analyse performance data and drive continuous improvement
Organised, structured, and able to manage competing priorities You should also embody our core values:
Reliable – Professional, credible, and accountable
Responsive – Adaptable and able to manage change effectively
Resolute – Proactive, driven, and focused on delivery
Reasonable – Balanced, fair, and customer-focused Experience within the financial services, credit management, utilities, or field operations environment is desirable but not essential.

___________________________________________________________________________________________

Advisory note: Pre-employment checks will be conducted after interview stage. Resolvecall are an equal opportunities employer. As an FCA regulated company - we will conduct credit, anti-money laundering, and criminal record checks. All candidates must supply 5 years employment reference checks as part of our pre-employment screening process. Please note that candidate details will be kept on file for 6 months to allow for consideration for future vacancies.

Job Type: Full-time

Pay: £41,500.00 per year

Work Location: In person

Quick apply

Refine Your Search

business operations manager jobs in glasgow

Field Operations Manager

Senior Operations Manager

Corporate Services Operations Manager

Senior Manager - Operational Excellence

Operations Manager

Senior Manager, Finance Program Management (Separation and Integration Mgmt Office)

Operations Manager

Service Desk Manager

Corporate Services Contract Manager

Business Improvement Manager

Product Support Manager

Operations Excellence Coach – Business Contact Centre

Operations Manager

Operations Delivery Manager

Financial Operations & Compliance Manager

Fraud Officer - Glasgow

Senior Delivery Lead

Senior Project Manager

Performance Manager

Commercial Contracts Manager

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