helpdesk Work, Jobs in glasgow (with Salaries)

Helpdesk Coordinator
OCS Group —Glasgow
- Overtime
- Customer service
- Microsoft Office
Quick apply
8d
IT Support Apprentice
QA Apprenticeships —Glasgow
- £18,000 a year
- Full-time
- Communication skills
8d
Desktop Support Technician
Bill Gosling Outsourcing Limited —Glasgow
- Windows
- Linux
- Paid training
Quick apply
Helpdesk Manager
CBRE —Glasgow
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
1d
Facilities Coordinator/Helpdesk
CBRE —Glasgow
- Full-time
- Microsoft Office
Digital Helpdesk Apprentice
QA Apprenticeships —Bellshill
- £16,000 a year
- Full-time
Digital Customer Support Apprentice
QA Apprenticeships —Glasgow
- £19,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
12d
Digital Support Apprentice
QA Apprenticeships —Glasgow
- £14,560 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- IT
- Annual leave
Facilities Coordinator
JamesFisher —Inchinnan
- Microsoft Outlook
- IT
Graduate Managed Services Engineer
Smarter Grid Solutions —Glasgow
- Full-time
- Engineering
- Master's degree
- Analysis skills
Quick apply
Subcontract Coordinator
ECG —High Blantyre
- £26,500 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
9d
Subcontractor Co-Ordinator
ECG —Glasgow
- £26,500 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook

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Digital Communications Officer
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As well as supporting our website, you’ll provide specialist support in the production of a range of digital communication content including website copy, high…
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Transcriptionist / Data Labeler
OpsArmy —Edinburgh
Meet productivity and accuracy targets. This role is ideal for candidates with strong listening, typing, and attention-to-detail skills, especially those with…
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helpdesk jobs near glasgow

Helpdesk Coordinator

OCS Group -
Glasgow

Quick apply

Job details

Permanent
8 days ago

Qualifications

Customer service
Facilities management
Microsoft Office
Help desk

Full job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role:

As part of your role, your key responsibilities will include, but are not limited to:

To be the principal point of contact for customer enquiries, incoming calls, and new work requests on our CAFM Concept System.
Acting as the first point of contact for the engineering workforce and sub-contractors, allocating work to engineers and diary management for the regional area.
Updating and closing out Reactive, PPM and Quoted jobs for engineers and sub-contractors on CAFM Concept System.
Raising purchase orders to sub-contractors for reactive works and obtaining ETAs and updates.
Coordinating and supporting Project Managers in project works across various government contracts including but not limited to requesting quotations, raising POs, creating site Health & Safety files and job costing of variations.
Updating the database of quotations, engineering overtime and statutory compliance certification, where requested.

What are we looking for?

Applicants must have the right to work in the UK
Strong Customer service skills.
Helpdesk experience in Facilities Management and working with the CAFM system, preferably Concept.
Strong knowledge of Microsoft Office packages.
Excellent organisation and planning skills.
Knowledge and understanding of property-related issues.
Exceptional telephone etiquettes

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

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helpdesk jobs in glasgow

Helpdesk Coordinator

IT Support Apprentice

Desktop Support Technician

Helpdesk Manager

Facilities Coordinator/Helpdesk

Digital Helpdesk Apprentice

Digital Customer Support Apprentice

Digital Support Apprentice

Facilities Coordinator

Graduate Managed Services Engineer

Subcontract Coordinator

Subcontractor Co-Ordinator

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