NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.
The role:
As an integral member of the multi-disciplinary team the post-holder will work in partnership demonstrating compassionate caring behaviours to fulfil the key functions of the inpatient ward/department. The post-holder will assist in the delivery of a range of care and activities for inpatients.
In particular the post-holder will be responsible for contributing to the care and support of people involved in the inpatient mental health service. The post-holder will provide aspects of physical and mental health care and support as part of an agreed plan of care which involves the use of strength-based recovery focused approach that proactively involves the person.
The post holder is required to be able to undertake duties without direct supervision working in partnership with patients, carers and other professionals/ agencies in line with legislative frameworks, agreed standards and clinical policies as well as participating in regular Nurse Line Management Supervision and Clinical Supervision.
The post holder will adopt shift working which will include nights and weekends
Duration, Location, and Working Pattern:
- Location based in Leverndale Hospital
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Full-time position (36 hours per week)
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Permanent Contract
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The post holder will adopt shift working which will include nights and weekends
Key responsibilities:
- To provide a range of delegated patient care duties within a mental health setting, in support of a registered nurse to ensure delivery of a high quality of patient care.
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Report observed changes in the clients physical/psychological needs and participate in maintaining accurate and up to date records to ensure effective communication.
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Escort patients on home visits, appointments, community outings in accordance with the structured programme of care. Providing at all times responsive, robust and consistent risk management, together with continuous assessment of mental state.
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Carries out and assists with minor investigatory procedures as requested by the nurse in charge.
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Therapeutic Management of violence and aggression and untoward incidents, utilising de-escalation skills, breakaway and/or management of aggression techniques when required. Implementing a crisis intervention plan with particular attention to risk.
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Emergency Response Duties: on a daily basis (as designated by the nurse in charge) to respond in the event of a medical, psychiatric or other emergency via a paging system to area indicated, this could be within any inpatient area on the hospital site
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Please refer to the job description for further details.
Knowledge, training, qualifications and/or experience required to do the job:
Essential
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Ability to work unsupervised.
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Ability to carry out assigned tasks effectively in a busy environment, with supervision.
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Awareness and understanding of current Mental Health Legislation.
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Effective written and verbal communication skills.
Desirable
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Willingness to undertake an SVQ qualification.
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The Inpatient Auxiliary requires a level of theoretical knowledge, obtained either through an SVQIII in healthcare or gained through experience working in a caring environment/role.
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Can demonstrate experience in a caring environment/role carrying out a range of delegated patient care duties.
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An awareness and understanding of current Mental Health Legislation.
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SVQII in healthcare or equivalent theoretical knowledge from working in a caring environment.
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Knowledge and understanding of:
- Specialised policies (e.g., absconding; dealing with restricted or highrisk patients).
- Clinical observation processes and procedures.
- Ward management guidelines.
- Risk management and risk assessment processes (training will be provided if needed).
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Evidence of problemsolving and managing assessment situations (e.g., responding to changes in a patient's needs, behaviour, or condition).
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Ability to work as part of a multidisciplinary team.
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Can demonstrate, using persuasion, reassurance, tact and empathy in a range of interactions in various settings.
What we offer:
We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.
As an NHS Scotland employee, you will be entitled to:
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A minimum of 27 days annual leave, increasing with length of service, plus public holidays
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Membership of the NHS Pension Scheme, including life insurance benefits
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Salary Sacrifice Car Benefit Scheme
- Development opportunities including study bursaries, e-learning and classroom-based courses
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Enhanced pay for working public holidays
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NHS discounts on a wide range of goods and services
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Confidential employee support and assistance, including counselling and psychological therapies
Interested?
If you would like to find out more, we would love to hear from you.
For an informal discussion, please contact:
Hazel Thomson, Inpatient Services Manager, On 0141 211 6405 or email [email protected]
Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates
This post may close early due to the volume of response. Please submit your application form as soon as possible. Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.
AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.
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Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
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Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
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Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.
Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.
From 1 April 2026, the Agenda for Change full-time working week will reduce from 37 hours to 36 hours. Part-time working hours will be reduced on a pro-rata basis. A corresponding increase in the hourly rate will apply, ensuring that overall pay remains unchanged.
NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.
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