Senior support analyst Work, Jobs in Glasgow (with Salaries)

Business Analyst - Product Owner
CGI —Glasgow
- Full-time
- Agile
- Communication skills
Quick apply
Specialist Customer Care – Intermediary Mortgage Expert
Barclays —Glasgow
- Hybrid work
- Customer service
- Administrative experience
- Banking
Senior Energy Analyst
SSE —Glasgow
- £50,100 - £75,100 a year
- Full-time
- Employee discount
8d
Senior Analyst - Performance Reporting
Iberdrola Group —Glasgow
- £55,000 - £68,750 a year
- Engineering
- Accounting
- Communication skills
- Annual leave
- Employee discount
13d
Senior Analyst (Regulatory Reporting)
Iberdrola Group —Glasgow
- £55,280 - £68,750 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Access
- Annual leave
- Employee discount
1d
Senior Analyst Developer
University of Strathclyde —Glasgow
- £47,389 - £58,225 a year
- Full-time
- SQL
- University
- JavaScript
9d
Solutions Analyst III - Payments Technology - UAT
JPMorganChase —Glasgow
- Full-time
- Microsoft Powerpoint
- Analysis skills
- Bachelor's degree
Senior Live Service Analyst (UKSV)
Cabinet Office —Glasgow
- £37,922 - £41,992 a year
- Part-time
- Hybrid work
- Google Suite
- Microsoft Excel
- Presentation skills
- Annual leave
1d
Senior Risk and Controls Analyst
Edrington —Glasgow
- £50,000 - £62,000 a year
- Hybrid work
- IT
- Communication skills
- Store discount
- Employee discount
6d
Senior Information Analyst - Research and Innovation
NHS Scotland —Glasgow
- £43,231 - £52,679 a year
- Full-time
- Analysis skills
- IT
- Communication skills
- Annual leave
- Employee assistance programme
14d
PMO Analyst - S4
Weir Group —Glasgow
- Full-time
- Hybrid work
- ERP systems
- Organisational skills
- Agile
Senior Analyst (Regulation)
Iberdrola Group —Glasgow
- From £55,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
2d
Business Analyst
Home Office —Glasgow
- £39,500 - £46,000 a year
- Part-time
- English
- Analysis skills
- Presentation skills
- Annual leave
3d
Senior QC Analyst
Piramal Enterprises —Falkirk
- Full-time
- APIs
Investment Operations Analyst 6 Month Secondment/Fixed Term Contract
Barclays —Glasgow
- Microsoft Excel
- Continuous improvement
- Communication skills
Service Delivery Business Analyst (IT)
Peak Scientific —Glasgow
- ERP systems
- Bachelor's degree
- AI
Senior Business Analyst (Digital Waste Tracking)
Scottish Environment Protection Agency —Holytown
- £48,026 - £53,056 a year
- Full-time
- Business
- Communication skills
- Annual leave
- Employee discount
8d
Pre-Contract Development Analyst
Iberdrola Group —Glasgow
- From £53,280 a year
- Customer service
- Computer literacy
- Contracts
- Annual leave
- Employee discount
3d
Transformation PMO Analyst
Equans —North Lanarkshire
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
23h
Senior FP&A Analyst
SSE —Glasgow
- £42,600 - £64,000 a year
- Microsoft Excel
- Communication skills
- Employee discount
9d

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Business Analyst - Product Owner

CGI -
Glasgow

Quick apply

Job details

Permanent | Full-time

Benefits

Company pension

Qualifications

SAFe
Business analysis
Scrum
Agile
Communication skills

Full job description

At CGI, we turn complex business challenges into tangible, value-driven outcomes. As a Senior Business Analyst / Product Owner, you will play a pivotal role in shaping product strategies that deliver measurable impact for our clients, driving innovation and transformation across the private sector. Working at the heart of delivery, you will translate strategic vision into actionable outcomes, guiding teams and stakeholders towards shared success. We empower you to take ownership, think creatively, and collaborate within a supportive environment where your expertise directly influences high-value solutions and long-term client success.

CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.

This is a hybrid position which is based out of our Scotland offices, Glasgow, Edinburgh or Aberdeen.

Your future duties and responsibilities

In this role, you will operate at the intersection of business strategy and product delivery, taking ownership of translating complex requirements into high-impact, value-led solutions. You will work closely with clients and cross-functional teams to shape product vision, prioritise delivery, and ensure outcomes are aligned to business goals and measurable success. Your ability to think creatively, challenge assumptions, and guide stakeholders will be key in driving innovation and continuous improvement.

You will play a central role in Agile delivery, facilitating collaboration, refining requirements, and ensuring solutions are both user-focused and outcome-driven. Supported by a collaborative environment, you will influence decision-making, manage priorities, and help teams deliver consistently high-quality results.

Lead & Innovate: Define product vision and drive strategic alignment with business objectives
Own & Prioritise: Manage and refine product backlogs to maximise value and ROI
Analyse & Translate: Elicit requirements and produce clear user stories and acceptance criteria
Model & Optimise: Map business processes and identify opportunities for improvement
Facilitate & Collaborate: Lead Agile ceremonies and stakeholder workshops
Align & Deliver: Ensure product roadmaps support KPIs and user outcomes
Validate & Assure: Support testing, acceptance, and solution quality
Engage & Influence: Build strong stakeholder relationships and guide decision-making

Required qualifications to be successful in this role

You will bring strong experience in business analysis combined with product ownership within Agile environments, with a proven ability to deliver value across complex change or transformation initiatives. You will be confident working with both business and technical stakeholders, balancing analytical depth with strategic thinking to drive successful outcomes.

You should have proven experience as a Business Analyst with Product Ownership responsibilities
Strong proficiency in Agile methodologies (Scrum, SAFe) and product backlog management
Demonstrated ability to define user stories, acceptance criteria, and delivery artefacts
Experience in business process modelling and requirements engineering
Proven ability to align delivery with KPIs, business value, and customer outcomes
Strong stakeholder management, communication, and facilitation skills
Experience supporting digital transformation, product delivery, or business change initiatives
Relevant certifications (e.g. CSPO, PSPO, BCS) are advantageous

#LI-SF2

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Quick apply

Refine Your Search

senior support analyst jobs in glasgow

Business Analyst - Product Owner

Specialist Customer Care – Intermediary Mortgage Expert

Senior Energy Analyst

Senior Analyst - Performance Reporting

Senior Analyst (Regulatory Reporting)

Senior Analyst Developer

Solutions Analyst III - Payments Technology - UAT

Senior Live Service Analyst (UKSV)

Senior Risk and Controls Analyst

Senior Information Analyst - Research and Innovation

PMO Analyst - S4

Senior Analyst (Regulation)

Business Analyst

Senior QC Analyst

Investment Operations Analyst 6 Month Secondment/Fixed Term Contract

Service Delivery Business Analyst (IT)

Senior Business Analyst (Digital Waste Tracking)

Pre-Contract Development Analyst

Transformation PMO Analyst

Senior FP&A Analyst

I want to receive the latest job alerts for senior support analyst in glasgow

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