Customer experience manager Work, Jobs in Glenrothes, Fif (with Salaries)

Bar Manager
Balbirnie House Hotel —Glenrothes
- £30,831.96 - £34,331.96 a year
- Weekend availability
- Bar
- Management
- Organisational skills
- Employee discount
Quick apply
5d
Sales and Marketing Manager
Raeburn Training —Kirkcaldy
- £45,000 - £55,000 a year
- Full-time
- Sales
- Marketing
- Social media management
- Free parking
Quick apply
8d
Business Development Manager (BDM) - Glenrothes - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Glenrothes
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Internal Sales Manager
The Edinburgh Boiler Company —Dalkeith
- £43,000 - £55,000 a year
- Full-time
- CRM software
- Sales
- Analysis skills
Quick apply
Senior Operations Manager
Ricks & Mortar Property Solutions Ltd. —Dundee
- £8,000 - £8,700 a month
- Full-time
- Supervising experience
- In-person
- Leadership
Quick apply
Universal Credit Operational Leader - North East Scotland
Department for Work and Pensions —Glenrothes
- £38,772 - £39,621 a year
- Overtime
- Presentation skills
- Leadership
- Annual leave
- Employee assistance programme
12d
Lead Customer Experience Manager
Sainsbury's —Leven
- £36,250 a year
- Management
- Leadership
- Employee discount
2d
Retail Shop Manager
Bayne's the Family Bakers —Glenrothes
- £29,974 a year
- Weekend availability
- Bakery
- Employee discount
8d
Finance Operations Manager
MNR Travel Ltd —Cupar
- £42,000 - £50,000 a year
- Full-time
- Hybrid work
- Hospitality
- Microsoft Excel
- Travel
- Free parking
- Flexitime
Quick apply
4d
Manager Designate- Dundee
Chisholm Hunter Ltd —Dundee
- £36,000 a year
- Full-time
- Management
- Employee discount
Quick apply
Team Manager
Matalan —Glenrothes
- From £27,034 a year
- Full-time
- Sales
- Merchandising
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
5d
Operations Manager
Popeyes UK —Edinburgh
- £55,000 - £65,000 a year
- Full-time
- Casual dining restaurant
- Leadership
- Annual leave
- Employee discount
Quick apply
Bar & Accommodation Manager
B&L Bars —Kinghorn
- £24,420 - £40,000 a year
- Full-time
- Hospitality
- Bar
- Management
Quick apply
7d
Business Analyst
Kingdom Housing Association —Glenrothes
- £43,959 - £50,231 a year
- Full-time
- Data analysis skills
- Bachelor's degree
- No degree
- Annual leave
- Sick pay
8d
Retail Senior Sales Assistant
Bayne's the Family Bakers —Kirkcaldy
- £13.42 an hour
- Part-time
- Supervising experience
- Bakery
- IT
- Employee discount
8d
Customer Success Manager – Hospitality Technology | Office Based | Edinburgh | £32,000–£36,000 + OTE
triSaaS (Enhance) —Edinburgh
- £32,000 - £36,000 a year
- Full-time
- Hospitality
- Management
- Salesforce
- Free parking
- Sick pay
Quick apply
5d
Leisure Centre Supervisor
Clayton Holiday Park —St. Andrews
- Weekend availability
- Hospitality
- Management
- First Aid Certification
- Employee discount
- Gym membership
Quick apply
Event Operations Manager
Sodexo —Edinburgh
- £36,000 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Employee assistance programme
Quick apply
7d
Service Manager - Customer Services
East Lothian Council —Haddington
- £40.40 - £45.51 an hour
- Call to connect
- Hybrid work
- In-person
- School
- Work from home
4d
Project Coordinator
Proclad —Glenrothes
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- ERP systems
- Annual leave

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Bar Manager

Balbirnie House Hotel
Glenrothes

Quick apply

Job details

Full-time
£30,831.96 - £34,331.96 a year
5 days ago

Benefits

Discounted or free food
Company pension
Employee discount
On-site parking

Qualifications

Management
Personal Licence
Bar management
Organisational skills
Leadership
Communication skills

Full job description

Bar ManagerJoin the Management Team at Balbirnie House

A wonderful opportunity to become part of Balbirnie's ever-growing success story.

Salary is £30,831.96 plus discretionary service charge (currently circa £3.5K per year)

As our business continues to grow, we are delighted to offer an exciting opportunity for an experienced and passionate Bar Manager to join the Balbirnie management team.

This is a fantastic role for someone who lives and breathes hospitality, has a genuine passion for premium drinks, and takes pride in delivering exceptional guest experiences. You will lead the operation of our Library Bar, Ballroom Bar, Bistro Bar, and our seasonal outdoor pop-up bars, ensuring every guest receives the warm, authentic Scottish hospitality for which Balbirnie is renowned.

Whether creating signature cocktails, recommending the perfect whisky or wine, or leading your team through a busy wedding, event, or outdoor celebration, you'll play a key role in creating memorable experiences for our guests.

Key Responsibilities

Oversee the daily operation of the Library Bar, Ballroom Bar, Bistro Bar, and seasonal outdoor pop-up bars.
Lead, motivate and develop the bar team to deliver outstanding service across all outlets.
Create a welcoming atmosphere that reflects Balbirnie's renowned standards of Scottish hospitality.
Ensure consistently exceptional customer service and guest satisfaction.
Demonstrate extensive knowledge of cocktails, whisky, gin, wines and premium spirits.
Develop and maintain innovative drinks menus and seasonal offerings.
Manage ordering, stock control, inventory and bar costs to maximise efficiency and profitability.
Ensure all bars are presented to the highest standards of cleanliness, organisation and professionalism.
Ensure full compliance with licensing legislation, health and safety regulations, and company policies.
Work closely with Heads of Department to deliver seamless service for weddings, conferences, private events, restaurant operations and outdoor functions.
Recruit, train, coach and mentor bar team members, fostering a culture of excellence and continuous development.
Support the planning and operation of outdoor pop-up bars for weddings, garden events and seasonal occasions, ensuring consistent service standards across all locations.

About You

We're looking for someone who is enthusiastic, knowledgeable and passionate about hospitality. The ideal candidate will have:

A genuine passion for mixology, whisky, gin and wine.
Excellent wine knowledge and confidence in making recommendations.
Previous experience in bar management (minimum one year).
Strong leadership and people management skills.
The ability to inspire and motivate a hardworking team.
Excellent communication and organisational skills.
Confidence working with a wide range of guests, from leisure visitors to corporate clients and wedding parties.
A reliable, professional and positive attitude.
The ability to build strong relationships with colleagues across all departments.
A Personal Licence (desirable but not essential).

Working Hours

This is a full-time management position requiring flexibility, including evenings, weekends and public holidays, in line with the needs of the business, working 45 hours per week.

Applicants must be 18 years of age or over.

Why Join Balbirnie?

At Balbirnie, we pride ourselves on delivering unforgettable hospitality and creating extraordinary experiences for our guests. Joining our management team means becoming part of a passionate, supportive and ambitious group of professionals who are dedicated to maintaining the exceptional standards for which Balbirnie is celebrated.

If you're ready to bring your expertise, creativity and enthusiasm to one of Scotland's most prestigious hospitality venues, we'd love to hear from you.

Additional benefits include:

Discretionary service charge (Currently circa £3.5K per year)
Meals whilst on duty
Complimentary parking
Employee discount
Company Pension

No Recruitment Agents

Job Types: Full-time, Permanent

Pay: £30,831.96-£34,331.96 per year

Benefits:

Discounted or free food
Employee discount
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer experience manager jobs in glenrothes, fif

Bar Manager

Sales and Marketing Manager

Business Development Manager (BDM) - Glenrothes - Circa 41k Basic - 53k OTE Uncapped

Internal Sales Manager

Senior Operations Manager

Universal Credit Operational Leader - North East Scotland

Lead Customer Experience Manager

Retail Shop Manager

Finance Operations Manager

Manager Designate- Dundee

Team Manager

Operations Manager

Bar & Accommodation Manager

Business Analyst

Retail Senior Sales Assistant

Customer Success Manager – Hospitality Technology | Office Based | Edinburgh | £32,000–£36,000 + OTE

Leisure Centre Supervisor

Event Operations Manager

Service Manager - Customer Services

Project Coordinator

I want to receive the latest job alerts for customer experience manager in glenrothes, fif

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