Technical support representative Work, Jobs in Glenrothes, Fif (with Salaries)

Endpoint Engineer
NHS Scotland —Buckhaven
- £34,544 - £43,039 a year
7d
Manufacturing Engineer
Rexroth —Glenrothes
- Full-time
- AutoCAD
- Microsoft Office
- Assembly
- Employee discount
Quick apply
Support Officer
The Scottish Government —Edinburgh
- Full-time
- Hybrid work
- Customer service
- Presentation skills
- IT
Customer Service & Logistics Representative
Veranova L P —Edinburgh
- Full-time
- Sales
- Customer service
- APIs
- Annual leave
- Life insurance
Quick apply
Criminal Investigator
Insolvency Service —Edinburgh
- £39,259 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
9h
PRD Scientist
Veranova L P —Edinburgh
- Full-time
- APIs
- Annual leave
- Life insurance
Quick apply
Senior Data Asset Manager
Companies House —Edinburgh
- £53,540 - £57,250 a year
- Part-time
- SQL
- Presentation skills
- Travel
- Annual leave
14d
Land Consultant
WSP —Edinburgh
- Part-time
- Hybrid work
- Microsoft Office
- Project management
- Travel
- Flexitime
- Work from home
Senior ES Advisor
Balfour Beatty —Dundee
- Hybrid work
- Annual leave
14d
253453 (EPPP) Project Manager
NHS Scotland —Edinburgh
- £43,231 - £52,679 a year
- Call to connect
- Management
- IT
- Leadership
12d
Head of Information and Data Governance
Nucleus Financial Group —Edinburgh
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
253471 (EPPP) Project Manager
NHS Scotland —Edinburgh
- £43,231 - £52,679 a year
- Call to connect
- Management
- IT
- Leadership
12d
Inspection Engineer
BMI Inspection and Compliance Ltd —Edinburgh
- £38,350 - £43,000 a year
- Full-time
- Maintenance
- English
- Analysis skills
Quick apply
5d
Logistics Process Administrator
INEOS Group —Grangemouth
- Microsoft Office
- IT
- Communication skills
- Employee assistance programme
- Employee discount
NDT Technician
Proclad —Glenrothes
- Full-time
- Microsoft Office
Senior Manager, Solution Architect, Wealth Technology - Investment Management & Wealth Operations and Domain Solutions, Technology & Transformation
Deloitte —Edinburgh
- Hybrid work
- Azure
- AWS
- Computer networking
Import & Export Customs Specialist
Dover Fueling Solutions —Dundee
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Communication skills
1d
Process Operator
Veranova L P —Edinburgh
- Night shift
- APIs
Quick apply
Maintenance Technician Electrical Bias (LW)
NHS Scotland —Kirkcaldy
- £34,544 - £43,039 a year
- Call to connect
1d
Lab Metrologist
Veranova L P —Edinburgh
- Full-time
- ERP systems
- Project management
- Bachelor's degree
- Annual leave
- Life insurance
Quick apply

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technical support representative jobs near glenrothes, fif

Endpoint Engineer

NHS Scotland -
Buckhaven

Apply Now

Job details

£34,544 - £43,039 a year
7 days ago

Full job description

To provide comprehensive 2nd line technical support for all desktop computer systems and related peripherals within NHS Fife, participating in the on-call rota if required in order to provide the relevant desktop support required by the organisation.

2nd line technical support involves resolving IT incidents and implementing IT changes across NHS Fife and GP Practices, following agreed procedures to agreed timescales. The Desktop team is supported by other Internal support teams, the Endpoint Manager and via external suppliers utilising support contracts.

You will frequently be the first point of contact for enquiries and will determine the extent to which they are authorised to give advice.

Much of the work is governed by set procedures and standards and thus you will be free to make appropriate decisions within the procedures set, like deciding the technique or method to be used to resolve an incident in the quickest way and minimising the impact but always within the boundaries of the freedom allowed by the specific operational processes and procedures applicable.

You will suggest ways to resolve incidents and implement desktop changes in a better way (quicker and minimising the impact) by drafting procedures within the remit of the role, subject to further review and approval by colleagues and the Team Leader.

You will assess the impact and urgency of incidents and changes assigned to you and escalate it if required (functional and hierarchical).

You will assess the risk involved when performing technical interventions on desktop hardware and software (i.e. data loss).

Unless the Endpoint Manager assigns work in a different way, DSAs arrange their own daily schedule for attending calls / service requests based on agreed resolution times and efficiency criteria.

For informal enquiries: please contact James Mavor on 07931 778371 or email: [email protected].

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.

As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK websitehere.

It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsoredBEFORE submitting your application form.

We offer flexible working and family-friendly policies and fully support disabled candidates, and candidates with long-term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

AI tools like ChatGPT or Copilot can be great for planning and preparing your applicationbut your answers must be your own.

Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand younot an AI tool.

Apply Now

Refine Your Search

technical support representative jobs in glenrothes, fif

Endpoint Engineer

Manufacturing Engineer

Support Officer

Customer Service & Logistics Representative

Criminal Investigator

PRD Scientist

Senior Data Asset Manager

Land Consultant

Senior ES Advisor

253453 (EPPP) Project Manager

Head of Information and Data Governance

253471 (EPPP) Project Manager

Inspection Engineer

Logistics Process Administrator

NDT Technician

Senior Manager, Solution Architect, Wealth Technology - Investment Management & Wealth Operations and Domain Solutions, Technology & Transformation

Import & Export Customs Specialist

Process Operator

Maintenance Technician Electrical Bias (LW)

Lab Metrologist

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