Contact centre team leader Work, Jobs in Glossop, Dby (with Salaries)

Contact Centre Team Leader
LRG —Salford
- Monday to Friday
- Leadership
- Communication skills
Quick apply
Sales & Loyalty Team Leader
SimpliSafe Ltd —Manchester Central
- £40,000 - £45,000 a year
- Full-time
- Management
- Sales
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Team Leader
Concentrix —Bredbury
- £27,120 a year
- Full-time
- Management
- Leadership
Rapid Response Customer Service Representative
FMG —Huddersfield
- £29,741.59 a year
- Customer service
- Communication skills
- Free parking
- Annual leave
Quick apply
Customer Service Advisor
The Sheffield College —Sheffield
- £26,570 a year
- Full-time
- Free parking
- Annual leave
4d
Customer Service Manager X2
Kroo Bank Ltd —Manchester
- Full-time
- Hybrid work
- Customer service
- Travel
- Financial services
- Annual leave
Quick apply
2nd Line Team Leader
Babble Cloud —Wakefield
- Full-time
- Annual leave
- Sick pay
Quick apply
4d
Customer Service Representative
iFLY Indoor Skydiving —Manchester
- Sales
- Customer service
- Computer literacy
- Employee discount
Estate Agent - Branch Coordinator
Stepping Stones AM —Glossop
- £30,000 - £40,000 a year
- Full-time
- Sales
- Customer service
- Administrative experience
Quick apply
Customer Contact Centre Advisor
Vivify Venues —Manchester
- £26,000 a year
- Weekend availability
- CRM software
- Customer service
- Organisational skills
Quick apply
Part-Time Customer Service Agent - Ecommerce (Maternity Cover)
Wilson George Group —Stockport
- £13.33 an hour
- Part-time
- Customer service
- English
- Data entry
- Free parking
- Employee discount
Quick apply
4d
Graduate OPS Area/Shift Manager - UK , Amazon Operations
Amazon UK Services Ltd. - A10 —Chesterfield
- Full-time
- Microsoft Word
- Microsoft Outlook
- Data analysis skills
11d
Customer Services Team Leader
Mears Group —Manchester
- Up to £30,962.61 a year
- Weekend availability
- Hybrid work
- CRM software
- Customer service
- Mentoring
- Free parking
- Annual leave
Security Team Member
University of Derby —Buxton
- £25,802 - £30,569 a year
- Full-time
- Customer service
- Analysis skills
- University
- Annual leave
- Employee assistance programme
Bailiff – HM Courts & Tribunals Service
HM Courts & Tribunal Service —Manchester
- £29,303 - £31,061 a year
- Part-time
- Hybrid work
- Customer service
- English
- Presentation skills
- Annual leave
- Employee discount
11d
Shift Operations Manager
TJX Europe —Wakefield
- Weekends only
- Employee discount
Delivery Lead
University of Sheffield —Sheffield
- £48,822 - £58,225 a year
- Full-time
- Hybrid work
- University
- Leadership
- School
- Annual leave
- Employee discount
4d
People and Culture Business Partner
Leger Shearings Group —Rotherham
- £55,000 a year
- Full-time
- Management
- Human resources
- Leadership
- Free parking
- Annual leave
4d
Director of Learning Support
The Sheffield College —Sheffield
- £61,591 - £71,401 a year
- 8 hour shift
- Leadership
- Free parking
- Annual leave
10d
Student Mentor
The Sheffield College —Sheffield
- £19.33 an hour
- Full-time
- Free parking
- Annual leave
10d

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contact centre team leader jobs near glossop, dby

Contact Centre Team Leader

LRG -
Salford

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Job details

Benefits

Company pension

Qualifications

Leadership
Communication skills

Full job description

Job Title: Contact Centre Team Leader

Location: Exchange Quay, Manchester

Brand: LRG

Salary: OTE of £35,000 + with an uncapped bonus/ commission scheme.

Hours: Monday- Friday 9:00am-5:30pm.

About Us:

LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 300 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company.

Job Summary and key responsibilities

We are looking for a highly motivated and experienced team leader to manage a team of 6-12 agents in our contact centre. The successful candidate will be responsible for ensuring that core KPIs are achieved and quality assessments are carried out. They will also be responsible for other tasks associated with managing a team of agents.

Key Responsibilities:

Manage a team of 6-12 agents
Ensure that core KPIs are achieved
Carry out quality assessments
Provide coaching and feedback to agents
Ensure that all agents are trained to a high standard
Monitor and report on team performance
Ensure that all company policies and procedures are adhered to
Identify areas for improvement and implement changes where necessary
Work closely with other departments to ensure that the contact centre is running smoothly
Ensure that all sales leads are dealt with in a timely and professional manner

What are we looking for:

Previous experience in a similar role
Excellent communication and interpersonal skills
Strong leadership skills
Ability to work under pressure and meet deadlines
Good problem-solving skills
Ability to motivate and inspire a team
Good knowledge of contact centre operations and best practices

What we can offer you:

Proven track record for career growth and advancement within the company
Market leading training and ongoing professional development
Supportive and collaborative team environment

Benefits:

Competitive base salary and Commission structure
Quarterly and yearly awards
Salary sacrifice pension scheme
Generous Holiday allowance, increasing by 1 day per year based on service with up to an additional 5 days holiday per year

LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.

LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.

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Refine Your Search

contact centre team leader jobs in glossop, dby

Contact Centre Team Leader

Sales & Loyalty Team Leader

Team Leader

Rapid Response Customer Service Representative

Customer Service Advisor

Customer Service Manager X2

2nd Line Team Leader

Customer Service Representative

Estate Agent - Branch Coordinator

Customer Contact Centre Advisor

Part-Time Customer Service Agent - Ecommerce (Maternity Cover)

Graduate OPS Area/Shift Manager - UK , Amazon Operations

Customer Services Team Leader

Security Team Member

Bailiff – HM Courts & Tribunals Service

Shift Operations Manager

Delivery Lead

People and Culture Business Partner

Director of Learning Support

Student Mentor

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