First line managers Work, Jobs in Glossop, Dby (with Salaries)

Legal Assistant
Bott and Co —Wilmslow
- £25,500 a year
- Weekend availability
- Hybrid work
- Customer service
- Data entry
- In-person
- Employee discount
- Referral programme
Quick apply
13d
Purchasing & Stock Controller, Compliance Officer
Jepson & Co Ltd —Sheffield
- £34,000 a year
- Full-time
- Microsoft Powerpoint
- ERP systems
- Bachelor's degree
- Free parking
- Health & wellbeing programme
Quick apply
Employment Services Officer
The Sheffield College —Sheffield
- £33,824 - £38,028 a year
- Full-time
- Free parking
- Annual leave
11d
Team Leader People Operations
The Sheffield College —Sheffield
- £33,824 - £38,028 a year
- Full-time
- Continuous improvement
- Team management
- Human resources
- Free parking
- Annual leave
6d
Youth Restorative Justice Practitioner - Manchester
Remedi - Restorative Services —Manchester
- From £24,000 a year
- Weekend availability
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Travel
Quick apply
9d
Recruitment and Onboarding Coordinator
Blazing Stars Education —Cheadle
- Up to £30,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Human resources
- Free parking
- Health & wellbeing programme
Quick apply
13d
Customer Success Manager
SBS —Sheffield
- £45,000 - £55,000 a year
- Hybrid work
- Customer service
- Maths
- Annual leave
Product Lead - SaaS - Partner Platform
Street Group —Manchester
- £90,000 - £95,000 a year
- Full-time
- Hybrid work
- Team management
- AI
- Communication skills
- Work from home
- Flexible schedule
Quick apply
Clinical Services Manager
Hale Private Clinic / KP Aesthetics LTD —Altrincham
- £50,000 - £54,000 a year
- Full-time
- Hospital
- Project management
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
12d
Office Manager / Personal Assistant
Unmasked Mental Health —Halifax
- £24,000 a year
- Part-time
- CRM software
- Research
- Administrative experience
Quick apply
6d
Duty Manger (Yard Logistics)
BCA —Manchester
- Up to £45,000 a year
- Monday to Friday
- Continuous improvement
- Training & development
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Security Officer (Nights)
Lancashire Cricket Club —Manchester
- Full-time
- Hybrid work
- Microsoft Word
- Hotel
- Communication skills
- Annual leave
- Employee discount
Quick apply
Branch Operations Manager
SDL Car Parts —Sheffield
- £35,000 a year
- Full-time
- Customer service
- No experience needed
- Team management
- Employee discount
Store Manager - Manchester (Ashton-under-Lyne)
Wurth UK Ltd —Ashton-Under-Lyne
- £28,929 - £33,129 a year
- English
- Maths
- Computer skills
- Employee assistance programme
Quick apply
Customer Contact Centre Advisor
Independent Office for Police Conduct —Sale
- £28,665 a year
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
9d
M&E Operations Manager
Brightstar Hospitality Management —Cheadle
- Weekend availability
- Bar
- Hotel
- Training & development
Quick apply
Visual Merchandiser Stradivarius
INDITEX —Manchester
- Weekend availability
- Customer service
- Employee discount
- Referral programme
Quick apply
Events Assistant
NHS Blood and Transplant —Manchester
- £25,272 a year
- Weekend availability
- Hybrid work
- Annual leave
- Employee assistance programme
9d
Regional Operations Manager
SBFM —Manchester
- Weekend availability
- Computer literacy
- Microsoft Office
- Business development
13d
Senior IT Project Manager
Core —Manchester
- Full-time
- Remote
- Communication skills
- Annual leave
- Work from home
Quick apply

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first line managers jobs near glossop, dby

Legal Assistant

Bott and Co -
Wilmslow

Quick apply

Job details

Permanent | Full-time
£25,500 a year
13 days ago

Benefits

Casual dress
Company pension
Company events
Employee discount
Referral programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Customer service
Stakeholder liaison
GCSE
Data entry
Customer interaction
Outbound calling
Communication skills
A Level
Time management

Full job description

This is a fantastic opportunity to join a dynamic legal team that is proud to deliver first class legal services with a workable model post Personal Injury Reforms. This is a hugely customer facing role offering frontline client contact supported by our ground-breaking technology and case management software.

Your role will be to effectively and productively support and assist the Road Traffic Accident Fee Earners, Official Injury Claims Team and wider department in running their case load. To uphold excellent customer service and support the client for the duration of their claim.

Your KPI’s:

· Ensure all incoming calls answered promptly

· Prioritising Tasks in line with the Legal Assistant Bott Way

· Providing Excellent Customer Service

· Ensure all urgent tasks are dealt with daily.

· Consistently aim for 10 outgoing calls per day.

No tasks older than 5 working days in the to do list.

Key Tasks:

Provide general administrative and clerical support and ensure tasks are carried out with the appropriate prioritisation
· Dealing with inbound and outbound phone calls; providing clear advice and support to clients together with Insurers, Solicitors, Courts and other third parties
· Dealing with inbound full instruction calls via the source hunt groups and acting as an overflow when needed. This includes call backs.
· Upholding customer service standards of call handling measured by quarterly call reviews.
· Inputting data accurately
· Ensuring payment requests are raised accurately
· Participation and engagement during in-house training sessions
· Able to assist in identifying own training needs and following the correct channels to request training
· Be confident in bringing any error in process or areas for improvement to the attention of your Line Manager
· To liaise with external agencies and suppliers

Education or equivalent:

· GCSE Maths and English

· Law A-Level – desirable but not required

Experience:

o Experience in the use of Visualfiles or similar claims management system – desirable but full training will be provided

o Experience of working in a legal environment

o Customer service experience

o Experience in Call Handler legal role

Skills:

o The ability to work under pressure

o The ability to multitask

o Excellent prioritisation and planning skills

o Excellent time management

o A flexible attitude

o A strong team player

o Excellent customer service skills

o Confident and professional telephone manner

o Good communication skills

o Active listening skills

o The ability to tailor communication dependent upon the recipient

o Attention to detail and accuracy

o A professional demeanour

o Positive attitude and focussed

The hours are 37.5 hours per week on a variable shift pattern, including some weekend work. You will be based in the Office with the opportunity to have 1 day working from home once you have passed your probationary period.

Bott and Co offer a comprehensive benefits package which includes a generous bonus scheme paid monthly, pension scheme, summer and Christmas parties. Alongside this, you will be entitled to 23 days holiday per annum, rising to 25, after 1 years service plus bank holidays.

From day one, you'll have access to our structured Learning & Development Framework, designed to support your progression throughout your career. As you develop, you'll complete a range of role-specific training modules covering topics such as Introduction to Personal Injury Law, Introduction to Litigation, Understanding Medical Reports and other key professional skills. The programme combines classroom training, e-learning and practical workshops to give you the confidence, knowledge and practical experience needed to progress through the business.

For more information and employee testimonials on what it is like to work at Bott and Co, please visit our LinkedIn Bott Life page - https://www.linkedin.com/company/bott-and-co/life

Bott and Company is an equal opportunities employer.

Bott & Co Solicitors Ltd will not accept any applications via recruitment agencies. If you wish to apply please do so via the directions above.

Job Types: Full-time, Permanent

Pay: £25,500.00 per year

Benefits:

Casual dress
Company events
Company pension
Employee discount
Referral programme

Experience:

Customer service: 2 years (preferred)

Work Location: Hybrid remote in Wilmslow SK9 1HG

Quick apply

Refine Your Search

first line managers jobs in glossop, dby

Legal Assistant

Purchasing & Stock Controller, Compliance Officer

Employment Services Officer

Team Leader People Operations

Youth Restorative Justice Practitioner - Manchester

Recruitment and Onboarding Coordinator

Customer Success Manager

Product Lead - SaaS - Partner Platform

Clinical Services Manager

Office Manager / Personal Assistant

Duty Manger (Yard Logistics)

Security Officer (Nights)

Branch Operations Manager

Store Manager - Manchester (Ashton-under-Lyne)

Customer Contact Centre Advisor

M&E Operations Manager

Visual Merchandiser Stradivarius

Events Assistant

Regional Operations Manager

Senior IT Project Manager

I want to receive the latest job alerts for first line managers in glossop, dby

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