Retail operations manager Work, Jobs in Glossop, Dby (with Salaries)

Operation Manager
Novara —Glossop
- £28,669.70 - £45,585.89 a year
- Part-time
- Team management
- Quality control
- In-person
- Store discount
- Employee discount
Quick apply
13d
Customer Operations Manager
Royal Mail Group —Oldham
- £44,551 - £49,006 a year
- Full-time
- Travel
- Leadership
- Annual leave
- Sick pay
1h
Branch Operations Manager
SDL Car Parts —Sheffield
- £35,000 a year
- Full-time
- Customer service
- No experience needed
- Team management
- Employee discount
11d
Operations Manager
Novara —Manchester
- £14,669.70 - £29,585.89 a year
- Part-time
- Team management
- Quality control
- In-person
- Store discount
- Employee discount
Quick apply
13d
Deputy Operations Manager
Caritas Group Practice —Halifax
- Full-time
- GP surgery experience
- Supervising experience
- Project management
- Store discount
- Employee discount
Quick apply
Operations & Risk Manager
Debenhams Group —Manchester
- Full-time
- Presentation skills
- Continuous improvement
Quick apply
22h
Operations Manager
Morrisons —Halifax
- Continuous improvement
- Training & development
- Retail management
- Employee discount
Quick apply
Fraud Operations Manager
JDSPORTS —Rochdale
- Overtime
- Analysis skills
- Continuous improvement
- Team management
- Store discount
- Employee discount
Quick apply
Operations Supervisor – Rental & Customer Service
Indie Campers —Manchester
- Weekend availability
- English
- Referral programme
Quick apply
Branch Operations Supervisor
Indie Campers —Manchester
- Weekend availability
- English
- Referral programme
Quick apply

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Customer Operations Manager
Royal Mail Group —Oldham
Delivering every item accurately and on time is crucial to who we are, you will play a major part in the trust customers have in us.
£44,551 - £49,006 a year
1h
Lead Customer Operations Manager
Royal Mail Group —Wallasey
Delivering every item accurately and on time is crucial to who we are, you will play a major part in the trust customers have in us.
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Operation Manager

Novara
Glossop

Quick apply

Job details

Part-time | Full-time
£28,669.70 - £45,585.89 a year
13 days ago

Benefits

Store discount
Company pension
Company events
Employee discount
On-site parking

Qualifications

Financial Conduct Authority guidelines
Driving Licence
Operations management
Stakeholder liaison
Process improvement
Complaint handling
Performance management
Team management
Quality control
Leadership
Communication skills

Full job description

Location: Glossop, Derbyshire

Company: Novara

Job Type: Part Time-Full-time, Permanent

Salary: Competitive (depending on experience) + Performance Bonus

About Us

Novara is a fast-growing independent used car dealership with an excellent reputation for customer service and quality vehicles. We are looking for an experienced and highly organised Operations Manager to oversee the day-to-day running of the business, support our teams, and help drive continued growth.

This is a hands-on management role for someone who enjoys leading people, improving processes, and ensuring the business operates efficiently across all departments.

Key Responsibilities

* Oversee the daily operations of the dealership.

* Manage and support the Sales, Aftersales, Workshop, Administration and Customer Service teams.

* Ensure high standards of customer service and customer satisfaction are maintained.

* Monitor sales quality, FCA compliance and vehicle handover processes.

* Conduct quality control checks on vehicle preparation before delivery.

* Manage stock flow from purchase through to retail sale.

* Ensure all vehicles meet company preparation and presentation standards.

* Review team performance, set targets and hold regular meetings.

* Resolve customer concerns and support the complaints team where required.

* Improve operational processes to increase efficiency and profitability.

* Liaise with finance companies, suppliers and auction partners when required.

* Monitor KPIs including sales conversion, customer satisfaction, preparation times and profitability.

* Ensure company policies, health & safety requirements and compliance procedures are followed.

What We’re Looking For

* Previous management experience within the motor trade is essential.

* Strong leadership and people management skills.

* Excellent organisational and problem-solving abilities.

* Experience managing multiple departments.

* Good understanding of vehicle sales, workshop operations and customer service.

* Ability to work under pressure in a fast-paced environment.

* Excellent communication skills.

* Full UK Driving Licence.

Desirable

* Experience with dealership management systems.

* Knowledge of FCA compliance and consumer legislation.

* Experience managing stock and vehicle preparation processes.

What We Offer

* Competitive salary with performance-related bonus.

* Long-term career progression opportunities.

* Friendly and supportive working environment.

* Smart pension.

* Employee discount on vehicles and servicing.

* On-site parking.

* Company events and team incentives.

If you are an ambitious Operations Manager looking to join a growing dealership where you can make a real impact, we’d love to hear from you.

Apply today with your CV and a brief cover letter explaining why you’d be a great fit for Novara.

Pay: £28,669.70-£45,585.89 per year

Benefits:

On-site parking
Store discount

Work Location: In person

Quick apply

Refine Your Search

retail operations manager jobs in glossop, dby

Operation Manager

Customer Operations Manager

Branch Operations Manager

Operations Manager

Deputy Operations Manager

Operations & Risk Manager

Operations Manager

Fraud Operations Manager

Operations Supervisor – Rental & Customer Service

Branch Operations Supervisor

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