The successful candidate will be highly organised, able to manage competing priorities within a fast-paced environment. They will have experience leading complex change programmes, using strong partnership working to deliver improved outcomes for the people of Gloucestershire.
They will be data-driven and focused on delivering measurable benefits, with a track record of developing high-performing teams. This includes supporting programme and project managers, managing escalations, and removing delivery barriers.
The post holder will communicate complex issues clearly to engage stakeholders and encourage collaboration. They will build strong system-wide relationships and oversee digital improvement programmes, maintaining a clear focus on governance, assurance, and benefits realisation.
With extensive programme and project management experience, they will directly manage the Digital Programme Delivery Team and ensure delivery of the Digital portfolio against standardised processes.
Key workstreams include EPR, Cyber, Infrastructure, Clinical Systems Optimisation, Applications, and Business Intelligence. Responsibilities include managing Programme Leads, overseeing reporting, ensuring high-quality programme information, and leading delivery across assigned workstreams
- Run the Digital Project Management Office (PMO) including oversight of all programmes & line management of staff
- Oversee the workload of Programme Managers within the Digital PMO
- Report progress monthly to Digital Senior Leads, and to executive forums, at the discretion of the CDIO
- Lead the continued development of the Digital programme management tool, championing its adoption across Digital and the wider Trust
- Responsible for effective project and programme governance and assurance using PRINCE2 methodology, supplemented with Agile where appropriate
- The post holder is expected to be a subject matter expert in best practice delivery
- Provide compassionate leadership, development and support for the whole PMO
- Direct effective costing of projects to ensure effective use of resources for the NHS
- Alongside the ‘Transformation pillar’, support benefits baselining, analysis and delivery for digitally enabled projects
- Provide advice, guidance and service improvement methodology expertise to support the development of schemes
- Ensure the clinical engagement and technical requirements are met in all project governance
- Set-up processes to measure the quality and financial benefit of schemes
- Ensure that sufficient and realistic schemes have been identified with clear and deliverable action plans
We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.
With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one or both of our innovative hospitals.
As well as generous annual leave allowance, you will have access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you
General Duties
- Conduct appraisals and one to one interviews with direct reports, clearly agreeing and documenting personal development plans
- Lead effective team-working by transferring skills and knowledge to appropriate staff and ensuring that working procedures are properly documented and maintained. Mentor and coach junior staff
- Maintain knowledge of the latest thinking and best-practice application of technical solutions and other related fields elsewhere in the UK
- Manage Programme Leads to manage project risks, and support risk clarification and mitigation processes
- Ensure all projects are in line with and contribute to the Trust's wider priorities and strategy
- Promote compliance with agreed principles and processes, including periodic review
- Provide escalation, reporting, governance, oversight and support frameworks throughout project delivery to ensure projects are able to remain on track and deliver the maximum value
- Ensure effective communication with stakeholders
Leadership
- Deputise for Senior Leads and/or CDIO as required
- Promote a collaborative approach to engage clinicians and other staff in delivery of digital change programmes
- Manage, motivate, inspire and develop staff within the team, creating a healthy culture that reflects the Trust’s inclusive approach to leadership and team development
Stakeholder Engagement
- Demonstrate excellent interpersonal and communication skills to allow effective working with colleagues, partners and external stakeholders
- Achieve mutual commitment and consensus on tasks, deliverables, roles and responsibilities
- Liaise with local ICS partners to develop local digital strategy
Planning and Organisation
- Identify interdependencies, manage risks, model the potential impacts on the wider organisation, determine resource requirements and build in contingency where required
- Lead an overall programme structure for delivery that ensures coordination across different activities, defines programme milestones and reports on the delivery of objectives
- Lead the strategic programme planning process, delivery of priorities and management of consequential adjustments to activities
- Chair or attend as appropriate, meetings with varied internal and external key stakeholders to facilitate the delivery of the Programme objectives
- Lead the development of a business case for digital interventions that need investment
- Manage the planning and organisation of own workload, providing direction to project and direct team members
Programme Delivery and Management
- Manage the overall scope, objectives and priorities for the Programme and ensure delivery structures are in place to drive progress and deliver all identified objectives
- Supervise day-to-day management of the Digital Programmes
- Overall responsibility for development of all materials for regular reporting leadership forums as required
- Ensure the development of effective project plans to deliver the required changes in processes, technology, behaviours, etc.
- Negotiate and agree with others how to put in place sufficient support to ensure that programmes and projects are delivered successfully
- Alongside the ‘Transformation pillar’, initialise projects including participation in writing of business cases and other project documentation including standard project documentation templates. The post holder will ensure effective engagement from Digital and Finance colleagues to ensure system benefits and savings are quantified and evidenced
Communication and Relationships
- Use well developed skills to build positive and collaborative relationships within Digital, and with partners in the ICS.
- Build and maintain an effective annual communication plan, in conjunction with Digital and Trust communications teams, to ensure that all stakeholders are fully informed and engaged in any relevant and significant changes the programmes deliver
Financial and Physical Resources
- Ensure resources are allocated to projects so there are sufficient to deliver each programme efficiently and effectively
- Negotiate and secure appropriate resources (people and funding) to ensure successful outcomes from work stream projects
- Ensure that value for money is integral to the work being undertaken
- Organise and manage resources to ensure projects are delivered on time
- Ensure that necessary physical resources committed to the projects are made available to the project as agreed
- Establish and implement a performance management process for all programme staff
- Manage programme staff by providing direction, input and feedback
Freedom to Act
- Work autonomously within delegated levels of authority
- Maintain high professional standards and explore opportunities to develop practice
- Work within Trust policies and procedures
- Use managerial and judgemental skills to analyse highly complex situations and formulate appropriate solutions/responses
- Be responsible for organising own, and that of the team, workload, prioritising to meet the needs of the Trust
Financial Responsibility
- Ensuring financial controls are in place for multiple delegated digital budgets and expenditure in compliance with the Trust’s financial best practice
- Benchmark services to ensure lean, efficient and cost-effective services which are value for money
- Manage and monitor programme budget allocations and oversee multiple project budgets
- Act as Budget Holder for the relevant revenue budgets, authorising spend within delegated limits
- Liaise with internal external advisors regarding the VAT status of project activities and to communicate to the relevant Trust groups
Other Responsibilities
- To take part in regular performance appraisal
- Undertake any training required in order to maintain competency including mandatory training, e.g. Manual Handling
- Contribute to, and work within a safe working environment
- Comply with Trust Infection Control Policies and minimise the risk of healthcare associated infections
- Abide by any relevant code of professional conduct and/or practice applicable to you
Communication and Working Relationships
- This is a key strategic role within the trust and, as such, the post holder will need to possess excellent communication and networking skills
- The post holder will be expected to build particularly strong relationships of mutual trust with Executive and Non-Executive, Directors, the Trust’s Clinical leadership teams, Divisional Managers, Clinical Directors, DTI Senior Management team, as well as with key corporate functions and shared services such as Human Resources, Finance and GMS
