Patient experience Work, Jobs in Gloucester, Eng (with Salaries)

Patient Experience Coordinator
The MOLE Clinic Ltd —Cheltenham
- £27,000 a year
- Full-time
- GP surgery experience
- Microsoft Office
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Donor Carer
NHS Blood and Transplant —Gloucester
- £25,760 - £27,476 a year
- Overtime
- Hospitality
- Customer service
- Annual leave
- Employee assistance programme
3d
Patient Services Administrator
Painswick Surgery —Stroud
- £12.71 an hour
- Part-time
- Customer service
- English
- Administrative experience
- Free parking
- Store discount
Quick apply
11h
Learning Mentor - Term time only
Imagine Mentoring and Support Ltd —Gloucester
- £13.50 - £15.50 an hour
- Part-time
- Childcare
- Working with children
- Mentoring
- Free parking
Quick apply
6d
Children's Support Worker
Within Reach services Limited —Gloucester
- £12.71 - £14.20 an hour
- Part-time
- Childcare
- Working with children
- Driving
- Free parking
- Employee discount
Quick apply
11d
Health Care Assistant
Within Reach services Limited —Gloucester
- £12.71 - £14.20 an hour
- Part-time
- Childcare
- Driving
- Organisational skills
- Free parking
- Store discount
Quick apply
11d
SARC Embedded Crisis Worker
Gloucestershire Health and Care NHS Foundation Trust —Gloucester
- £32,073 - £39,043 a year
- Part-time
- Communication skills
11d
Personal Assistant/Coordinator
Gloucestershire Health and Care NHS Foundation Trust —Gloucester
- £28,392 - £31,157 a year
- Part-time
- Organisational skills
2d
Medical Administrator, Band 3
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £25,760 - £27,476 a year
- Part-time
- English
- Microsoft Office
- Administrative experience
9d
Health Care Assistant (Days)
Park View Gloucester —Gloucester
- £12.94 an hour
- Part-time
- Customer service
- Care experience
- No experience needed
Quick apply
Support Worker - Residential Children's Home
Carbrey Group Ltd —Gloucester
- £34,362 - £36,062 a year
- Weekend availability
- Childcare
- Working with children
- Communication skills
- Annual leave
Quick apply
6d
SARC Team Leader
Gloucestershire Health and Care NHS Foundation Trust —Gloucester
- £39,959 - £48,117 a year
- Part-time
- Communication skills
11d
Head & Neck Secretary Supervisor, Band 4
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £28,392 - £31,157 a year
- Full-time
- Organisational skills
- Typing
- Annual leave
3h
Client Care Assistant
Medivet Group Ltd —Cheltenham
- Part-time
- Front desk
- Annual leave
- Employee discount
6d
Support Worker
Alpha24 Healthcare —Gloucester
- £12.75 - £13.50 a day
- Weekend availability
- Medication administration
- Care experience
- In-person
Quick apply
5d
Medical Secretary, Band 3
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £25,760 - £27,476 a year
- Full-time
- Annual leave
- Employee discount
11d
Support Worker
Within Reach services Limited —Gloucester
- £12.71 - £14.20 an hour
- Part-time
- Childcare
- Driving
- In-person
- Free parking
- Store discount
Quick apply
11d
Qualified Dispenser or Trainee Dispenser- Kingsway Gloucester
Badham Pharmacy Ltd —Gloucester
- £12.71 - £13.46 an hour
- Full-time
- Employee discount
Quick apply
5d
Children in Care Service Specialist Mental Health Practitioner
Gloucestershire Health and Care NHS Foundation Trust —Gloucester
- £49,387 - £56,515 a year
- Full-time
- Care plans
9d
Dental Nurse - Out of Hours Private Emergency
the247dentist —Gloucester
- £200 - £500 a week
- Part-time
- Anatomy knowledge
- CAD
- Driving
- Free parking
Quick apply
12d

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Patient Experience Coordinator

The MOLE Clinic Ltd -
Cheltenham

Quick apply

Job details

Permanent | Full-time
£27,000 a year

Benefits

Free flu jabs
Annual leave
Company pension
Private medical insurance
Employee discount
Referral programme
Sick pay

Qualifications

GP surgery experience
Microsoft Office
Organisational skills
Leadership
Office experience

Full job description

Job Title: Patient Experience Coordinator

Starting Salary: £27,000 per annum FTE plus Monthly Bonuses (around £2,500 pa FTE)

Experience: Experience in customer facing role is essential, in private healthcare setting desirable

Start Date: June 2026

About The MOLE Clinic

The MOLE Clinic is one of the UK's leading providers of skin cancer screening and mole removal, with clinics across London and the South East. We hold a CQC Good rating, use the latest diagnostic technology, and work with some of the country's most respected dermatologists and plastic surgeons.

Our patients come to us at a vulnerable moment. They may be worried. They deserve a first-class experience from the moment they walk through the door — and that's where you come in.

The Role

As a Patient Experience Coordinator, you are the face of The MOLE Clinic. You set the tone for every patient's visit — from their first phone call to the moment they leave the clinic — and you take personal ownership of the standard of care they receive.

This is a role for someone who understands that exceptional patient experience isn't incidental to a private clinic's success; it's central to it. You'll work closely with the Clinic Manager and Assistant Clinic Manager, keeping daily operations running smoothly while ensuring every patient interaction reflects the professionalism and warmth The MOLE Clinic is known for.

This role suits people who've built their career around delivering genuinely high standards — whether in private healthcare, premium hospitality, or another environment where the quality of the human interaction matters.

What You'll Do

Own the patient experience end-to-end — welcoming, guiding, and supporting patients throughout their visit
Manage appointment bookings and patient queries by phone, email, and in person
Process payments and invoices accurately
Maintain clinical records and support stock management
Support the clinic management team with day-to-day operations
Uphold confidentiality, compliance, and the high standards expected in a CQC-registered clinic

What We're Looking For

We care about attitude as much as experience. The right person instinctively understands that patients in a private healthcare setting expect more — and delivers it without being asked.

Essential:

Proven experience in a customer-facing or patient-facing role where standards were high
Genuinely warm and professional manner — in person and on the phone
Strong organisational skills; you can manage competing priorities without dropping the ball
Comfortable with administration, systems, and attention to detail
Calm under pressure and solutions-focused

Desirable:

Experience in a private clinic, GP practice, or other healthcare environment
Familiarity with medical booking or practice management software
Proficiency in Microsoft Office

If you're coming from an NHS background and looking to move into private healthcare, you're welcome to apply — but please be aware that the pace, patient expectations, and commercial environment are distinct. We're looking for people who are energised by that difference.

What We Offer

Salary: Competitive salary
Bonus: Monthly performance bonus (approx. £2,500 per year FTE)
Annual leave: 25 days plus bank holidays — and your birthday off
Private Medical Insurance from day one
Company pension scheme
Company sick pay
Friends and family discount on treatments
Employee referral scheme
Eyecare vouchers and annual flu vaccination

Our Culture

We're a growing business in a national expansion phase. We're looking for people who want to grow with us — who bring energy, take ownership, and genuinely care about the patients they serve. Patient Experience Coordinators who demonstrate initiative and leadership have a natural path into senior and management roles as we open new clinics.

How to Apply

Please apply with your CV and a short note explaining why this role appeals to you and what you'd bring to The MOLE Clinic team. Applications without a covering note will not be progressed.

The MOLE Clinic is an equal opportunities employer. We welcome applications from all qualified candidates regardless of background.

Job Types: Full-time, Permanent

Pay: £27,000.00 per year

Benefits:

Company pension
Employee discount
Free flu jabs
Private medical insurance
Referral programme
Sick pay

Application question(s):

How long is your notice period?

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

patient experience jobs in gloucester, eng

Patient Experience Coordinator

Donor Carer

Patient Services Administrator

Learning Mentor - Term time only

Children's Support Worker

Health Care Assistant

SARC Embedded Crisis Worker

Personal Assistant/Coordinator

Medical Administrator, Band 3

Health Care Assistant (Days)

Support Worker - Residential Children's Home

SARC Team Leader

Head & Neck Secretary Supervisor, Band 4

Client Care Assistant

Support Worker

Medical Secretary, Band 3

Support Worker

Qualified Dispenser or Trainee Dispenser- Kingsway Gloucester

Children in Care Service Specialist Mental Health Practitioner

Dental Nurse - Out of Hours Private Emergency

I want to receive the latest job alerts for patient experience in gloucester, eng

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