Service desk coordinator Work, Jobs in Gloucester, Eng (with Salaries)

Project Coordinator
Mitie —Gloucester
- Full-time
- Travel
- Organisational skills
- SharePoint
Patient Access Officer, Band 3
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £25,760 - £27,476 a year
- Part-time
- Annual leave
- Employee discount
14d
Support Engineer
Mitie —Gloucester
- Weekend availability
- Windows
- Travel
- Computer networking
Plant Workshop Service Controller
Smiths Gloucester Limited —Gloucester
- Full-time
- Free parking
- Employee discount
Quick apply
7d
Mobile Hire & Sales Coordinator
GAP Group —Tewkesbury
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
- Annual leave

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Patient Access Officer, Band 3
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
As well as generous annual leave allowance, you will have access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and…
£25,760 - £27,476 a year
14d
Clinical Healthcare Support Worker, Band 3- CDC and OPD (GRH & CGH)
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
To work as part of the outpatient’s clinical team assisting in the delivery of high-quality services under the supervision of qualified staff.
£25,760 - £27,476 a year
4d

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service desk coordinator jobs near gloucester, eng

Project Coordinator

Mitie -
Gloucester

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Job details

Permanent | Full-time

Qualifications

Organisational skills
SharePoint
IT
Communication skills

Full job description

Job title: Project Coordinator

Based from: Gloucester

Reports to: Operations Manager

The Role

As the Technology Project Coordinator, you will support the Technology Projects team on all aspects of project delivery, including; project control, procurement, commissioning and the handover of projects ensuring customer excellence and project compliance is achieved.

Duties and Responsibilities

Supporting the Technology Projects team with their project management functions such as change management, risk management, planning, resourcing, co-ordination of the design process, oversee and manage the control of the project (both pre and post signoff)
Arranging and running project handover meetings - capturing actions and following up with the relevant parties, ensuring all documentation is signed and accepted by the appropriate parties
Processing sales orders received from the Technology Sales Team - assisting with checking that products, labour, quote and PO are correct before converting
Drafting and updating project control documents such as the budget tracker and RACI logs
Checking pricing, quotes and POs are aligned, sending requests for kit and monitoring delivery dates in line with procurement procedures
Arranging access equipment to and from sites when required
Assisting with the planning of draft project plan/tickets, assigning budgeted hours and extracting information from Statement of Works
Drafting Gantt charts to create a visual project plan as and when required
Scheduling installations with clients
Coordinating the effective resourcing of projects
Using IT or other systems to keep track of people working on projects and progress of projects
Attending project reviews with the technical lead to monitor overall progress against schedule and deliverables
Coordinating the project team to keep them on track and keeping the project in budget
Monitoring outstanding project tasks and following up for updates and/or completion in line with project timeframes
Assisting with identifying and managing risks and recording of these
Maintaining ownership of the current list of projects and their status, raising any concern of potential project risks or issues

Monitoring budgets and time-recording by keeping accurate records to assist with project reporting

Ensuring all project applications are completed and processed before or on their due date of all Technology Project
Issuing monthly variations and applications for large projects in line with the company procedures
Processing supplier and subcontract invoices for sign off for payment
Working collaboratively with the Sales Team, Onsite Team and Service Desk Team
Maintaining effective communication and working as a proactive team player to ensure all information is available for the successful completion of projects
Representing the company in a professional and diligent manner; meeting, negotiating and corresponding with clients and stakeholders to form strong working relationships
Improving everything we do continuously in order to consistently exceed customer expectations, improve efficiencies and drive down costs
Developing and maintaining operational standards and procedures to ensure appropriate project governance
Providing advice and assistance to project team and other departments to support adherence to project processes
Creating O&M Manuals and issuing to customer upon completion if required
Initiating lessons learned meetings including evaluating successes and challenges to enhance learning for next project
Maintaining lessons learnt central register
Archiving completed projects once all projects paperwork is received and signed
Maintaining the project shared drives (SharePoint) and business management system
Taking ownership and managing small scale projects or self-contained phases of larger projects
Assisting in creating user guides, training aids and customer facing project documentation

Completing Risk Assessment Method Statements before site visits and ensuring completion and signature by Senior Project Consultant

Processing CAD requests from Project Consultants to the design team
Arranging training for Technology Projects team
Assisting with recording and uploading certification for the Technology Project staff
Booking accommodation and travel for the Projects team when required
Any other duties specified by your line manager

Person Specification

Experience of working within a Project Coordinator position or similar
Excellent organisational skills
Flexible approach and willingness to try new tools/techniques/methods
Ability to demonstrate initiative and a proactive approach to daily tasks
Excellent communication skills, both written and verbal
General good IT literacy and ability to use most standard Microsoft packages
Previous experience working within the IT/Technology industry

Working Conditions

The typical working environment will be office locations either at GBE Converge office or customer offices.

Long periods of working in front of a VDU with regular breaks are common. Occasionally you may be required to travel to attend meetings

Group Compliance

As part of the companies compliance to The Health & Safety at Work Etc Act 1974, ISO9001 for Quality, ISO14001 for Environmental and ISO27001 for Information Technology, there are several key objectives that are issued each year upon management review that we expect all staff to work towards in order for the company to meet these objectives and include but are not limited to:

Compliance to all legislative and British Standard requirements
Compliance to associated accreditation bodies schemes from NSI, BAFE, LPCB, FIA and others as required
Maximise customer satisfaction with the services provided by GBE Converge
Working to reduce, renew and recycle any wate on and off our sites including our offices
Protect the environment and ensure use of toxic materials is avoided where possible
Work to best safe practice and ensure actions do not cause harm unto themselves or others
Employees will not tamper with any issued PPE or plant machinery that it may cause harm unto themselves or others
Ensure all minimum training requirement are met in compliance with the relevant ISO standards
Ensure that any Information Technology ‘incidents' are effectively reported and resolved in a timely fashion (internally or externally)
Maintain clear desk and screen at all times
Compliance to ensure no deliberate breaches in security information and/ or systems

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service desk coordinator jobs in gloucester, eng

Project Coordinator

Patient Access Officer, Band 3

Support Engineer

Plant Workshop Service Controller

Mobile Hire & Sales Coordinator

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