Youth Support at The Cavern
At Support at The Cavern, we provide a welcoming and supportive environment for young people aged 13-18, with a particular focus on reaching those who may find it difficult to access traditional support services. Our team of support workers engages with youth through inclusive activities, such as board games and group events, creating a safe space where they can connect with peers and build coping skills.We are dedicated to helping teenagers feel less isolated and more supported during the critical hours of 5.30-9.30pm, when statutory services are often unavailable. Funded by the Gloucestershire Integrated Care Board, our service works closely with a range of statutory mental health services to ensure a cohesive and comprehensive approach to care.Safeguarding is at the heart of our mission. Our support workers are trained to provide early intervention and prevention in a non-clinical setting, ensuring that young people receive the necessary support in a secure and trusted environment.
The ideal candidate for this position will have experience of supporting young people and/or people with mental health issues. More importantly than that they will have a passion for seeing people become the best they can be. Passionate about being a part of someone’s journey to better their lives, learning new skills and building healthier relationships. They will have excellent people skills and good communication skills.
- All applicants will be required to undergo a basic DBS check and must provide two references before a start date can be arranged.
Working with Treasure Seekers
The ideal person for this role will have a passion to see people develop skills and change their lives for the better. You will need strong people skills, and be able to show patience and understanding whilst maintaining good professional boundaries. You’ll be part of a team, so good communication is key. You’ll also need to be self-motivated and confident working independently. Having a flexible and adaptable attitude is crucial, because the needs of those we work with can change quickly. A good level of emotional resilience is definitely an asset, and a non-judgemental approach to mental health, recovery, and relapse.
In all of our roles, either an Enhanced or basic DBS check and two references will be required before you can start working for us. That’s just part of making sure everyone stays safe.
You’ll thrive at Treasure Seekers if you:
- Really like people
- Care about building real community
- Feel like our vision and values resonate with you
- Work in a person-centred way
- Are passionate about both individual and system-level change
- Understand that all behaviour happens for a reason
- Can deliver service of the highest level to all kinds of people
- Work well as part of a team
- Can stay calm and not take things personally when someone’s having a tough day
- Don’t mind things getting messy sometimes
What you’ll get from Treasure Seekers:
- A team that actually cares about people’s lives improving
- Leaders who are hands-on and grounded in the day-to-day as much as possible
- A culture where feedback is welcomed. We listen, reflect, and act where appropriate
- A creative, forward-thinking approach. We are always evolving to meet people’s real needs
- Loads of opportunities to learn and grow
- Flexible hours (within business needs)
- Supportive team culture that embraces neurodivergence and mental health
- Clear policies and procedures to keep everyone safe and treated fairly
- Casual dress code
- Clear accountability – we work to high standards, with oversight and contracts from the NHS and local council
Support you’ll get with us:
- Access to our HR and Health & Safety platform
- Regular line management support
- 24/7 access to The Wellbeing Line – free, confidential mental health and wellbeing support from qualified professionals, available to everyone, plus consultations for anyone managing others
- An open-door culture. You’re encouraged to speak up and supported when you do
- Reflection and debriefs after challenging situations
- Flexibility and understanding when life happens or things get tough
- Clear boundaries and escalation routes so you're not carrying things on your own
Title of Role
Youth Support Worker
Purpose of Role
To enable young people to become the best version of themselves providing a listening ear and facilitating a safe space for young people with mental health issues, as well as referrals into more specialist support and interventions. This can range from conversations, guidance and support to activities.
Main Activities/Tasks
- To support and engage with those attending the mental health drop in
- To manage the environment, including dealing with any challenging behaviour
- To liaise with and signpost to other agencies for specialist support and interventions
- To assist with maintaining a clean and tidy environment
- To work with the support lead/team leader within their direction of leadership
- To encourage and enthuse your fellow team members
- To have a basic understanding of mental health
- To attend training and regular professional development
- To work within the policies and procedures of Kingfisher Treasure Seekers
- Any other duties as required
Training and experience
Full training will be given during induction and on an ongoing basis.
- Experience of working supporting people with mental health issues (desirable)
- Experience of working with young people (preferred)
Hours and pay
8-16 hours per week. £12.75 per hour.
NEEDS TO WORK WEEKENDS
Support
Employees can expect to receive the following support:
- Use of a HR and H&S Platform.
- Line Management support
- 24/7 access to a BUPA call line run by Qualified Counsellors
Location
The Cavern, 56 Westgate Street, Gloucester, GL1 2NF
Main Point of Contact
Youth Support Lead
Job Types: Part-time, Permanent
Pay: £12.75 per hour
Benefits:
- Casual dress
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Health & wellbeing programme
- Sick pay
Application question(s):
- Why would you like to work with children?
- Do you have experience working with challenging behaviour?
Work Location: In person
