Credit analyst Work, Jobs in Gloucester, Gls (with Salaries)

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Credit Controller

Mitie -
Gloucester

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Job details

Full-time | Fixed term contract
4 days ago

Qualifications

Sage
Xero
Organisational skills
Pivot tables
Communication skills
Negotiation
Time management

Full job description

Job Overview

You will work in mix location team of 18 who are responsible for managing debt across multiple Marlowe Environmental Services Ltd businesses. As the owner of one or more ledgers, you will maximise cash collection, minimise debt and collaborate effectively with customers and the wider business to resolve issues and disputes that lead to delayed cash collection.

Main Duties

Understand requirements for customer onboarding with ability to assess any associated risks
Follow agreed collections processes with accuracy and efficiency ensuring queries and disputes are resolved quickly with an emphasis on “fix for future”
Work with entity invoicing and portal teams to understand the end-to-end invoicing process
Lead weekly calls with internal teams to drive down query resolution and debt reduction, with ability to relay critical information on invoicing and payment behaviour
Build excellent networking skills and grow relationships with internal and external customers
Reconcile customer accounts ensuring an understanding of posting and allocation activity
Ensure customer master data is always up to date and accurate
Proactively monitor any agreed payment plans, and flag immediately if an issue arises
Ensure that integrity and compliance is always a priority across all activities performed
Adherence to all credit and risk policies for MES

Behaviours

A positive can-do attitude is essential, always behaving in a professional manner
Demonstrate the MES values and function as a MES brand ambassador
Create an effective team environment fostering ways of working by understanding the synergies required with a mixed location team and divisionally split business
Take ownership and accountability for your actions and decision making

Systems & Skills

Excellent communication and negotiation skills with the ability to adapt to differing audiences
Work well under pressure, demonstrates agility to change priorities quickly with meticulous attention to detail
Exceptional organisational and time management skills
Comfortable challenging and influencing the business and customer with behavioural change
Excel beginner-intermediate level (v lookups, pivot tables data manipulation etc)
Desirable knowledge of any of our current systems - CRM, Sage 200, Sage 50, Xero, Workbooks, Salesforce, Wave, Goldvision, Credit Hound, Credit Safe (ability to understand and articulate credit reference reports)

Reporting & Projects

Report clear key information to internal and external parties relating to cash collection information, debt status, trends, and potential risks
Complete reporting requirements with accuracy and within agreed timescales

What we are looking for

Resilience within a fast-paced target orientated environment with a minimum of 12 months credit control experience
Commercial awareness with ability to analyse and articulate statuses of your customer accounts
A customer service ethos, going above and beyond with a right first-time attitude
An inquisitive mind and proactive approach to resolving queries, constructively challenging the norm
Ability to articulate professionally with confidence and accuracy to all stakeholders

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