Customer fulfilment manager Work, Jobs in Gloucester, Gls (with Salaries)

Customer Service Team Leader
HR Star —Cheltenham
- £25,000 - £35,000 a year
- Full-time
- CRM software
- Supervising experience
- Team management
- Free parking
Quick apply
10d
Duty Manager
The Range —Gloucester
- £28,500 a year
- Full-time
- Merchandising
- POS
- In-person
- Store discount
- Annual leave
Quick apply
Customer Fulfilment Manager
IMPACT EVOLVE —Cheltenham
- Full-time
- Continuous improvement
- Team management
Quick apply
Customer Experience and Digital Assistant
Tarren Production Ltd —Cheltenham
- £26,500 a year
- Temporary
- Microsoft Powerpoint
- Microsoft Word
- Organisational skills
Quick apply
Shift Manager
Evri —Gloucester
- From £34,000 a year
- Full-time
- Computer literacy
- Computer skills
- Communication skills
- Annual leave
14d
Transport Administrator
Evri —Gloucester
- £12.71 an hour
- Full-time
- Customer service
- Computer skills
- Communication skills
14d
Courier Training and Onboarding Specialist
Evri —Gloucester
- £28,000 - £32,000 a year
- Full-time
- Communication skills
14d
Courier Service Specialist
Evri —Gloucester
- £28,000 - £30,000 a year
- Full-time
- Communication skills
Transport Administrator - Transport and Warehouse
Evri —Gloucester
- £12.71 an hour
- Full-time
- Administrative experience
- Annual leave
18h
Operations & Logistics Internship, Amazon Logistics
Amazon EU SARL (UK Branch) —Berry Hill
- Full-time
- English
- Analysis skills
- Business
14d
Senior Operations Manager - Fashion Ecommerce / Retail
Glassworks London —Wilton
- Full-time
Quick apply
Courier Training and Onboarding Specialist
Hermes Europe —Gloucester
- £28,000 - £32,000 a year
- Full-time
- Communication skills
14d
Senior Compliance Executive
PoloWorks —Cheltenham
- Hybrid work
- Writing skills
- Data analysis skills
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
Service Manager
Heart of England Mencap —Evesham
- £15 an hour
- Weekend availability
- Microsoft Word
- Recruiting
- Leadership
- Annual leave
- Referral programme
Quick apply
Senior Business Development Manager
Gardiner Bros —Eastington
- Full-time
- Sales
- Business development
- Budgeting
- Annual leave
- Employee discount
Quick apply
3d
Night Auditor
Leonardo Hotel Cheltenham —Shurdington
- Night shift
- Hotel
- Team management
- Recruiting
- Referral programme
Quick apply
1d
Sourcing and Supply Chain Manager
Matcon Limited —Evesham
- Full-time
- Up to 50% travel
- Engineering
- Bachelor's degree
Software Engineer
BAE Systems —Gloucester
- Part-time
- Hybrid work
- DevOps
- Machine learning
Kitchen Porter
Leonardo Hotel Cheltenham —Shurdington
- Customer service
- Hotel
- Cleaning
- Referral programme
Quick apply
7d
EN - Chef Manager
Hana Group —Worcester
- Full-time
- Customer service
- Team management
Quick apply

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customer fulfilment manager jobs near gloucester, gls

Customer Service Team Leader

HR Star
Cheltenham

Quick apply

Job details

Permanent | Full-time
£25,000 - £35,000 a year
10 days ago

Benefits

Free parking
On-site parking

Qualifications

CRM software
Sales support
Inbound customer enquiry call handling
Mentoring junior staff
ERP software
Supervising experience
Team management
Relationship management
Customer support
Professional development mentoring
Customer interaction
Sales and customer service experience
Leadership
Communication skills

Full job description

Internal Sales Team Leader

Location: Hazleton, Cheltenham

Salary: Up to £35,000

Hours: Full-time 8am - 4pm

Are you an experienced internal sales or Customer Service professional who enjoys being hands-on while also supporting and developing others?

We’re looking for an Internal Sales Team Leader to join our client’s team in Cheltenham. This is an exciting opportunity for someone who combines strong customer service and commercial sales skills with the confidence to take day-to-day responsibility for a small internal sales function.

You’ll manage inbound sales activity, handle customer enquiries, quotations and orders, while providing leadership and support to a Sales Administrator.

The Role

Reporting to the Sales Manager, you’ll play a key role in ensuring customers receive a responsive, accurate and commercially focused service from initial enquiry through to delivery.

Your responsibilities will include:

Managing the sales inbox and responding to inbound customer enquiries by telephone and email.
Understanding customer requirements and identifying appropriate solutions.
Preparing accurate quotations and proactively following up opportunities.
Processing and progressing customer orders, ensuring accuracy and clear communication.
Building strong customer relationships to encourage repeat business and retention.
Identifying additional sales opportunities and referring appropriate leads to the external sales team.
Maintaining accurate CRM and sales records.
Monitoring open orders and proactively identifying potential delays or issues.
Working closely with Operations, Production, Warehouse and Finance to ensure effective order fulfilment.
Providing day-to-day leadership and support to the Sales Administrator.
Allocating and prioritising workloads and ensuring enquiries are handled effectively.
Holding regular one-to-ones and supporting performance and development.
Coaching and supporting the Sales Administrator with more complex enquiries.
Identifying opportunities to improve internal sales processes and customer experience.
Providing sales activity and performance information to the Sales Manager.

About You

We’re looking for someone who has previous experience in internal sales, sales support or a commercially focused customer service environment, ideally with experience supervising or developing another team member.

You’ll be confident managing your own customer workload while providing direction and support to others.

Ideally, you’ll have:

Experience managing customer enquiries, quotations and orders.
Strong commercial awareness and an understanding of the sales process.
Experience using CRM and ERP systems.
Excellent communication and customer service skills.
Strong organisation and attention to detail.
The ability to manage competing priorities and work at pace.
Previous experience in manufacturing, engineering, construction equipment or another technical product environment would be advantageous.

Why Join?

This is a fantastic opportunity to take the next step in your sales career, combining hands-on customer-facing sales with team leadership and process improvement.

Due to location you are required to have your own vehicle and licence.

Pay: £25,000.00-£35,000.00 per year

Benefits:

Free parking
On-site parking

Application question(s):

Do you have customer service and or sales experience in commercial environment
Do you have licence and own vehicle

Work Location: In person

Quick apply

Refine Your Search

customer fulfilment manager jobs in gloucester, gls

Customer Service Team Leader

Duty Manager

Customer Fulfilment Manager

Customer Experience and Digital Assistant

Shift Manager

Transport Administrator

Courier Training and Onboarding Specialist

Courier Service Specialist

Transport Administrator - Transport and Warehouse

Operations & Logistics Internship, Amazon Logistics

Senior Operations Manager - Fashion Ecommerce / Retail

Courier Training and Onboarding Specialist

Senior Compliance Executive

Service Manager

Senior Business Development Manager

Night Auditor

Sourcing and Supply Chain Manager

Software Engineer

Kitchen Porter

EN - Chef Manager

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