Voice engineer Work, Jobs in Glusburn, Nyk (with Salaries)

Tier 1 Voice Operations Engineer
Daisy Communications LTD —Nelson
- Up to £28,000 a year
- Full-time
- Communication skills
- Referral programme
Quick apply
10h
Technical Graduate - Leeds 2026
CGI —Leeds
- Full-time
- Computer Science
- Engineering
- JavaScript
Quick apply
Apprentice Civil Engineer
Mott MacDonald —Leeds
- Full-time
- Engineering
- Contracts
- Annual leave
- Employee discount
AI Specialist
thebigword —Leeds
- Full-time
- Hybrid work
- Azure
- Customer service
- DevOps
Quick apply
Senior Embedded Engineer
ecobee Technologies ULC —Leeds
- £110,900 - £144,200 a year
- C++
- Travel
- Linux
- Annual leave
Quick apply
Graduate Landscape Architect
GHD —Leeds
- AutoCAD
- Engineering
- Mentoring
- Employee discount
- Referral programme
White Goods Engineer
Currys —Morley
- £32,000 - £40,000 a year
- Full-time
- Annual leave
- Employee discount
Senior Ecologist (Level 2 Bat Licence Holder)
BWB Consulting —Leeds
- Hybrid work
- Mentoring
5d
P6 Project Planner
AtkinsRéalis —Leeds
- Full-time
- Hybrid work
- Microsoft Excel
- Project management
Senior Substation Primary (HV Plant) Design Engineer
AtkinsRéalis —Leeds
- Full-time
- Hybrid work
- Engineering
- Business development
- Bachelor's degree
Senior Substation Secondary (P&C) Design Engineer
AtkinsRéalis —Leeds
- Full-time
- Hybrid work
- Engineering
- Business development
- Bachelor's degree
Applications Engineer
Precision Polymer Engineering Limited —Blackburn
- Full-time
- Sales
- CAD
- Engineering
13d
Principal ICA Engineer
AtkinsRéalis —Leeds
- Full-time
- Hybrid work
- Engineering
- Electrical Engineering
- Communication skills
9d
Mobile Multi Skilled Engineer
Emcor —Leeds
- £37,000 a year
- Full-time
- Employee assistance programme
- Referral programme
Quick apply
Stress Engineer
Quest Global —Huddersfield
- Full-time
- Engineering
- Master's degree
- Analysis skills
Quick apply
Senior Electronics Engineer – Motor Control & Power Electronics
Zikodrive —Hebden Bridge
- £47,500 a year
- Full-time
- Schematics
- Engineering
- No degree
- Free parking
- Health & wellbeing programme
Quick apply
2d
Lead Engineer / Tech Lead
Grant Thornton UK LLP —Leeds
- Full-time
- APIs
- AI
- Python
Associate Director ICA Engineering
AtkinsRéalis —Leeds
- Full-time
- Hybrid work
- Engineering
- Electrical Engineering
- Communication skills
9d
Principal CFD Engineer - Dams & Hydraulic Structures
AECOM —Leeds
- Full-time
- Hybrid work
- Work from home
Project Engineer
Quest Global —Huddersfield
- Full-time
- Engineering
- Microsoft Office
- Business development
Quick apply

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Tier 1 Voice Operations Engineer

Daisy Communications LTD -
Nelson

Quick apply

Job details

Full-time
Up to £28,000 a year
10 hours ago

Benefits

Referral programme

Qualifications

VoIP
Communication skills

Full job description

Exciting news from us at Daisy: we’re re-branding to O2 Business!

Following the merger between Virgin Media O2 Business and Daisy Group last year, we’re taking the next step in our journey by announcing our new brand!

As O2 Business, we believe in the wonder of simplicity; the joy of that comes when technology works as it should, with reliability, clarity, and speed.

We’re incredibly excited about this next step in our journey and you could be on that journey too.

We are currently looking for an Voice Operations Engineer to join the UK’s leading independent provider of voice, connectivity, mobile, phone systems and cloud services - we keep Britain working.

Title: Tier 1 Voice Operations Engineer
Salary: £28,000.00
Location: Nelson
Working Hours: Monday to Friday between the hours of 8am and 6pm (37.5 hours)

We are constantly growing our teams, product offerings and customer base by working closely with all the major networks and suppliers as well as through acquisition – so there’s always an exciting new opportunity to support UK businesses on the horizon.

We are seeking a motivated and detail-oriented Tier 1 Voice Operations Engineer to join our growing Voice Operations team. This role is responsible for providing Tier1 support across a wide range of voice, UC, and network services. You will handle initial diagnostics, service assurance, and operational checks, ensuring our customers receive a high-quality and efficient support experience.

This position is ideal for someone looking to build a strong technical foundation in VoIP, SIP, unified communications, and network fundamentals, with clear progression opportunities into more advanced engineering roles.

Key responsibilities:

Serve as the first point of contact for all voice-related incidents and service requests.
Deliver Tier 1 troubleshooting across voice and UC platforms, including hosted telephony, SIP services, PBX systems, analytics tools, and cloud voice solutions.
Perform initial diagnostics and investigations, reviewing call flows, basic SIP signalling, traces, routing, and dial plan behaviour, plus remote site checks.
Support cloud voice services by completing first-line Operator Connect, Direct Routing, and Microsoft Teams Voice assurance checks.
Carry out basic network diagnostics to identify issues affecting voice quality, including switch/router status, connectivity, and performance symptoms.
Manage service assurance and communication, ensuring accurate ticket logging, clear updates, and well-documented findings for escalations.

Key Requirements:

The ideal candidate will have the following experience:

Foundational understanding of VoIP and SIP-based communication.
Ability to perform structured troubleshooting and follow diagnostic steps.
Strong communication skills with a customer-focused approach.
Basic understanding of networking concepts (IP, routing, switching, VLANs).
Ability to work effectively in a fast-paced, process-driven environment

Benefits

We have been voted by Best Companies as the UK's No.1 Telecoms company and we are in the UK's top 30 Best Large Companies to work for in 2023.

At O2 Business, we can offer the following benefits to our Voice Operations Engineer:

25 days holidays, plus bank holidays, and an additional day for each year of service up to 30 days!
Holiday purchase scheme
£500 referral scheme bonus
Professional development to help you achieve your personal goals
Eye care vouchers available and discounted Medicash membership
Access to discounts and savings at more than 1,200 retailers
An additional day off on your birthday or if you're getting married

Quick apply

Refine Your Search

voice engineer jobs in glusburn, nyk

Tier 1 Voice Operations Engineer

Technical Graduate - Leeds 2026

Apprentice Civil Engineer

AI Specialist

Senior Embedded Engineer

Graduate Landscape Architect

White Goods Engineer

Senior Ecologist (Level 2 Bat Licence Holder)

P6 Project Planner

Senior Substation Primary (HV Plant) Design Engineer

Senior Substation Secondary (P&C) Design Engineer

Applications Engineer

Principal ICA Engineer

Mobile Multi Skilled Engineer

Stress Engineer

Senior Electronics Engineer – Motor Control & Power Electronics

Lead Engineer / Tech Lead

Associate Director ICA Engineering

Principal CFD Engineer - Dams & Hydraulic Structures

Project Engineer

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