Customer support & client services occupations Work, Jobs in Glyn Neath, Ntl (with Salaries)

Swyddog Gwaith Achos (Cymraeg) / Casework Officer (Welsh)
Public Services Ombudsman for Wales —Pencoed
- £30,024 - £32,598 a year
- Part-time
- Hybrid work
- Customer service
- Free parking
- Flexitime
Quick apply
7d
Service Centre Administrator
HM Revenue and Customs —Swansea
- £28,016 a year
- Part-time
- Hybrid work
- English
- Microsoft Office
- Presentation skills
- Work from home
7d
Arweinydd Tîm – Llinell Bywyd (Lifeline) / Team Leader - Lifeline
Merthyr Tydfil County Borough Council —Merthyr Tydfil
- £34,434 - £36,363 a year
- Full-time
14d
Apprentice Sales Advisor
EE —Merthyr Tydfil
- £11.55 an hour
- Full-time
11d
Customer Service Advisor (Part-time)
TOAST —Swansea
- £13.84 an hour
- Part-time
- Bilingual
- Spanish
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
11d
Customer Service and Sales Advisor
Cycle Solutions (Cycle to Work) Ltd —Swansea
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Seller Support Advisor, Veeqo
Project Kite - UK Parent —Swansea
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Customer service
Delivery Station Liaison Agent
Amazon UK Services Ltd. —Kenfig
- Full-time
- Customer service
- English
- Administrative experience
Customer Support Represenative I
Freudenberg Flow Technologies Ltd. —Port Talbot
- Microsoft Office
- Communication skills
- Time management
Technical Services Assistant
Siderise Insulation —Maesteg
- From £25,500 a year
- Full-time
- CRM software
- Customer service
- English
- Free parking
- Health & wellbeing programme
Quick apply
14d
Customer Service Representative
Univar Solutions UK Ltd —Caerphilly
- £25,000 - £27,000 a year
- Full-time
- Customer service
- Microsoft Office
Customer Service Administrator
Link Financial Outsourcing —Caerphilly
- £26,000 - £28,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- IT
- Annual leave
- Employee assistance programme
Quick apply
2d
Customer Ambassador
Portable Multimedia Limited T/A Nextbase —Caerphilly
- Hybrid work
- CRM software
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
Quick apply
Customer Service Coordinator
Cross Accounting Service —Cardiff
- £27,500 a year
- Full-time
- Customer service
- QuickBooks
- In-person
- Free parking
Quick apply
4d
Customer Service Advisor (Welsh Essential)
Bridgend College —Bridgend
- £25,948 a year
- Full-time
- Google Suite
- English
Leisure Member Relations Manager
Village Hotels - Cardiff - Leisure —Cardiff
- Full-time
- Employee assistance programme
- Gym membership
Quick apply
5d

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customer support & client services occupations jobs near glyn neath, ntl

Swyddog Gwaith Achos (Cymraeg) / Casework Officer (Welsh)

Public Services Ombudsman for Wales
Pencoed

Quick apply

Job details

Permanent | Part-time | Graduate | Full-time
£30,024 - £32,598 a year
7 days ago

Benefits

Free parking
Casual dress
Free flu jabs
Flexitime
Company pension
Work from home
Enhanced maternity leave
Bereavement leave
Enhanced paternity leave
Sick pay
On-site parking

Qualifications

Customer service
Complaint handling
Welsh

Full job description

I wneud cais

Cyflwynwch eich Ffurflen Gais drwy anfon ebost at: [email protected] Y dyddiad cau ar gyfer derbyn ceisiadau yw: Hanner dydd, 5 Awst 2026. Cofiwch fod gennym yr hawl i gau’r cyfle hwn yn gynnar os daw digon o geisiadau i law.

Ydych chi wedi graddio’n ddiweddar ac yn gallu gwneud gwaith yn Gymraeg (ar lafar ac ar bapur)? Oes gennych chi sgiliau da o ran gwasanaeth cwsmeriaid neu ddelio â chwynion?

Mae’r Ombwdsmon Gwasanaethau Cyhoeddus yn awyddus i recriwtio unigolyn Graddedig i rôl Swyddog Gwaith Achos i ddarparu gwasanaeth i aelodau o’r cyhoedd ac eraill a all gysylltu â swyddfa’r Ombwdsmon gyda chwynion neu ymholiadau.

Yn y swydd, byddwch yn rheoli llwyth achosion, yn cynnal asesiadau cychwynnol o gwynion ac yn arfer awdurdod dirprwyedig yr Ombwdsmon. Byddwch yn defnyddio’r system rheoli achosion mewnol, yn prosesu cwynion a gohebiaeth gan gynnwys gwrthodiadau syml, fel cwynion sydd yn amlwg y tu allan i’n hawdurdodaeth.

I lwyddo yn y swydd hon, bydd angen i chi ddangos sgiliau gwych ar y ffôn ac o ran gwasanaeth cwsmeriaid, gallu delio â chwynion yn ogystal â gallu defnyddio TG a gallu gwneud gwaith yn Gymraeg (ar lafar ac yn ysgrifenedig).

Mae hon yn swydd hybrid, lle mae angen rhywfaint o bresenoldeb bob wythnos yn ein swyddfa ym Mhen-y-bont ar Ogwr.

Mae’n hanfodol bod y rhai sy’n gweithio i’r Ombwdsmon yn ddiduedd a’u bod yn cael eu hystyried yn ddiduedd. Felly, ni chaniateir i staff sy’n gweithio i’r Ombwdsmon gymryd rhan mewn gweithgarwch gwleidyddol ac mae’n rhaid iddynt osgoi gwneud sylwadau gwleidyddol yn gyhoeddus, er enghraifft ar gyfryngau cymdeithasol. Cyn eu penodi, gofynnir i ymgeiswyr llwyddiannus lofnodi datganiad yn cadarnhau eu bod yn cytuno i lynu at ein polisi o ran cyfryngau cymdeithasol ac adolygu eu hôl troed cyfryngau cymdeithasol ar draws pob llwyfan a ddefnyddir ganddynt.

To apply

Please submit your Application Form by email to: [email protected] The deadline for applications is: 12 noon 5 August 2026. We reserve the right to close this vacancy early should sufficient applications be received.

Are you a recent Graduate who is able to conduct work in Welsh (written and oral)? Do you have good customer service or complaint handling skills?

The Public Services Ombudsman is looking to recruit a Graduate to the role of Casework Officer to provide a service to members of the public and others who may contact the Ombudsman’s office with complaints or enquiries.

In the role you will manage a caseload, undertake initial assessments of complaints and exercise the Ombudsman’s delegated authority. You will use the in house case management system, process complaints and correspondence including straightforward rejections, such as complaints that are clearly outside our jurisdiction.

To be successful in this role, you will need to demonstrate great telephone and customer service skills, complaint handling capabilities as well as being IT literate and be able to conduct work in Welsh (both oral and written).

This is a hybrid role, where some attendance on a weekly basis is required at our office in Bridgend.

It is vital that those working for the Ombudsman are impartial and that they are seen to be impartial. Staff working for the Ombudsman are therefore not permitted to take part in political activity and they are required to avoid public political comment, for example on social media. Successful candidates will be asked, prior to appointment, to sign an undertaking confirming that they agree to abide by our social media policy and review their social media footprint across all platforms used.

Pay: £30,024.00-£32,598.00 per year

Benefits:

Bereavement leave
Casual dress
Company pension
Enhanced maternity leave
Enhanced paternity leave
Flexitime
Free flu jabs
Free parking
On-site parking
Sick pay
Work from home

Work Location: Hybrid remote in Pencoed CF35 5LJ

Quick apply

Refine Your Search

customer support & client services occupations jobs in glyn neath, ntl

Swyddog Gwaith Achos (Cymraeg) / Casework Officer (Welsh)

Service Centre Administrator

Arweinydd Tîm – Llinell Bywyd (Lifeline) / Team Leader - Lifeline

Apprentice Sales Advisor

Customer Service Advisor (Part-time)

Customer Service and Sales Advisor

Seller Support Advisor, Veeqo

Delivery Station Liaison Agent

Customer Support Represenative I

Technical Services Assistant

Customer Service Representative

Customer Service Administrator

Customer Ambassador

Customer Service Coordinator

Customer Service Advisor (Welsh Essential)

Leisure Member Relations Manager

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