FRONT OF HOUSE & CENTRE ADMINISTRATOR
Permanent, Part-time, 25 hours per week - Term Time only 38 weeks
Salary: pro rata £26,244 - £27,031 (£15,106 to £15,559 actual)
Location: Stafford
Newcastle and Stafford Colleges Group (NSCG) is one of the very best colleges in the country. In October 2024 we became the first and only further education provider in England to achieve a full set of outstanding grades in consecutive Ofsted Inspections. This includes recognition of our strong contribution towards meeting Local Skills Needs under the latest version of the Education Inspection Framework (EIF).
The inspection report praised all areas of the College’s provision and acknowledged NSCG’s ‘staff are professional, friendly, incredibly supportive and work tirelessly to meet the needs of learners’ ‘teachers improve their practice based upon the support they receive’ and ‘teachers create highly supportive, calm and highly aspirational environments in which learners and apprentices thrive’.‘ In summary, NSCG is a great place to work and study.
To read the full Ofsted report for Newcastle and Stafford Colleges Group, please visit the Ofsted Government website, select Find an Inspection Report and search for Newcastle and Stafford Colleges Group.
The group is currently home to a population of over 6,500 full-time students with around 2,000 adult learners and students on higher education programmes. We have over 1,500 apprentices where we work with over 850 individual employers. Our Sixth Form provision has a reputation for high academic achievement and excellence.
This role is based at the new NSCG in Town Adult Education Centre, opening in September 26, playing a key part in delivering accessible learning opportunities and making a positive impact on the local adult community by supporting skills development, employability, and social inclusion.
This is an exciting opportunity for a highly motivated, enthusiastic and suitably qualified individual with excellent communication and organisational skills.
Duties are varied and include providing comprehensive administrative support to staff throughout the department, reception duties, managing bookings and assisting with queries and dealing with correspondence. As the main point of contact for enquiries you will liaise with students, parents, staff and employers.
This role would be ideal for you if you are a customer focused individual with a strong interest and experience in the educational environment. The purpose is to provide a comprehensive support service to the Centre.
In addition to a good standard of general education, you should have a relevant business admin qualification along with previous experience of working in a varied and busy administrative and/or secretarial role. You will have a confident manner with the ability to communicate effectively at all levels, excellent MS Office Skills (Word, Excel and Access) and will be able to work efficiently to tight deadlines.
Hours of work are primarily office hours; however, this role requires regular weekend working as part of contracted hours, alongside some evening working, to support Centre opening times, advice events, and peak enrolment periods.
Required Skills and Experience:
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Has a good standard of education qualified to level 3 or equivalent and be willing to undertake any relevant professional development.
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Has previous experience of working in a varied administrative and secretarial role with outstanding organisational skills.
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Has a confident manner and able to communicate effectively at all levels showing professionalism to visitors and guests.
What’s in it for you?
The college offers an excellent benefits package which includes:
- Employer Pension contributions (Local Government Pension Scheme)
- Cycle to Work Scheme (Salary sacrifice).
- Subsidised Gym Membership.
- Health-related benefits including a subsidised Health Scheme.
- Excellent Training and Development Opportunities (supported with a dedicated budget).
- FREE early morning tea/coffee and toast at Stafford main campus
How to apply
To apply for the role of Front of House and Centre Administrator, please click ‘Apply Now’ to complete an online application form.
If you are applying via a jobs board, you will receive an email and link that will take you directly to our application form on the Newcastle & Stafford Colleges Group website).
Closing date for completed applications: 2nd July 2026
Interviews will be held on 10th July 2026
This college is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment. All college-based positions are subject to enhanced DBS check and are exempt from the Rehabilitation of Offenders Act.
As an equal opportunities employer, we welcome applications from all sectors of the community.
