Brand manager Work, Jobs in Godalming, Sry (with Salaries)

Customer Service Manager
Lumina Rose Consulting —Woking
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Management
- English
- Supervising experience
- Free parking
Quick apply
3d
Dual Site Manager - 36 hours - Guildford and Farnham
JoJo Maman Bébé —Guildford
- Organisational skills
- IT
- Leadership
- Annual leave
6d
Brand Manager
Goliath —Guildford
- Full-time
- Hybrid work
- Sales
- Marketing
- Project management
Quick apply
Theatre Operations Manager B8a
Royal Surrey NHS Foundation Trust —Guildford
- £59,798 - £67,020 a year
- Full-time
6d
Senior Brand Manager
SSE —Reading
- £50,100 - £75,100 a year
- Employee discount
- Gym membership
9d
Regional Operations Director - Places Leisure
Places for People —Camberley
- £80,000 - £90,000 a year
- Contracts
- Leadership
- Annual leave
- Employee discount
Brand Campaign Manager
Nomad Foods —Woking
- Full-time
- Project management
- Communication skills
3d
ZARA READING VISUAL/COMMERCIAL MANAGER
INDITEX —Reading
- Full-time
- Sales
- Customer service
- Merchandising
Quick apply
Urban Outfitters Department Manager - Guildford, UK
Urban Outfitters —Guildford
- Full-time
- Sales
- Communication skills
- Annual leave
- Employee assistance programme
6h
Team Manager - Food - Guildford Area
Marks & Spencer —Guildford
- Full-time
- Employee discount
Retail Store Manager
The Works —Godalming
- Retail management
- Leadership
- Employee assistance programme
- Employee discount
8d
Estate Agent
The Property Experts —Aldershot
- £8,400 a month
- Remote
- Sales
- Administrative experience
Assistant Brand Manager - Consumer Health
Bayer —Reading
- £44,000 - £50,000 a year
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
8d
Brand Innovation Manager
SC Johnson Lifestyle Brands —Frimley
- Full-time
- Analysis skills
- Project management
- Bachelor's degree
Assistant Brand Manager
KP Snacks —Slough
- Full-time
- Hybrid work
- Flexitime
- Employee discount
Quick apply
Business Development Manager (BDM) - Guildford - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Guildford
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Operations Manager
Popeyes UK —Reading
- £55,000 - £65,000 a year
- Full-time
- Casual dining restaurant
- Leadership
- Annual leave
- Employee discount
Quick apply
Store Manager
NEXT —Guildford
- From £32,239 a year
- Full-time
Marketing Manager
Bookham Kitchens —Leatherhead
- £25,000 - £42,000 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
- Flexible schedule
Quick apply
Digital Marketing and Content Manager
Oakley Food Projects —Winnersh
- From £50,000 a year
- Full-time
- CRM software
- Analysis skills
- Construction
Quick apply
7d

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Customer Service Manager

Lumina Rose Consulting
Woking

Quick apply

Job details

Permanent | Full-time
£40,000 - £60,000 a year
3 days ago

Benefits

Free parking
Private medical insurance
On-site parking

Qualifications

Management
Logistics
English
Supervising experience
Project management
Communication skills

Full job description

Role Overview

My client is seeking a Customer Service Manager to join a quiet, considered homeware brand. Reporting into senior leadership, you will lead and professionalise the customer service function, embedding a leadership culture, strengthening foundations across people, process and systems, and delivering excellent customer experiences that reflect our brand. This is a senior hire responsible for day‑to‑day business management activities and for driving the strategic changes needed as the business scales.

Hybrid, with some onsite presence (~3 days per week)

Key Responsibilities

Lead and manage the customer service team and any PAs/administrative resources; ensure roles, responsibilities and execution are clear and effective.
Drive business management activities across customer service: operational governance, leadership structure, and decision frameworks that support consistent delivery.
Shape and implement organisational design and leadership culture for the customer function; advise and work with senior leaders on structure, accountabilities and resource planning.
Provide strategic support: translate leadership priorities into clear programmes of work and ensure timely execution and delivery.
Project and resource planning: scope, prioritise and track projects and cross‑functional initiatives affecting customer outcomes.
Budget tracking and financial oversight for the customer service area; ensure efficient use of resource and deliver against agreed budgets.
Oversee third‑party relationships and supplier performance where applicable (logistics, contact centre vendors, etc.).
Ensure operational delivery against service expectations (response times, resolution SLAs, proactive comms) and drive continuous improvement.
Monitor customer feedback and performance data; use insights to reduce repeat contacts, refunds and complaints and to inform product, packaging and operations teams (e.g., damage‑on‑arrival, installation queries).
Ensure the PA(s) and support staff are delivering required tasks, and provide coaching and development to frontline and management staff.

Experience & Skills Required

Significant experience at consultant / senior manager / MD / Head of function level, ideally with advisory consultancy or PMO background; proven experience advising on organisational design and operations.
Experience working with multinationals or scaling retailers, and familiarity with the interplay between operations, finance and customer systems/data flows.
Demonstrable track record of driving operational change, creating governance, and delivering against KPIs in a customer‑facing environment.
Strong programme and project management skills: resource planning, budget control, prioritisation and delivery focus.
Commercially minded with experience reducing cost‑to‑serve through self‑serve, process improvements and root‑cause fixes.
Excellent stakeholder management and communication skills; ability to work with senior leaders and across Product, Ops, Logistics and Finance.
Experience of establishing and monitoring meaningful performance metrics and translating them into actions.
Previous experience in furniture, homeware or a related retail sector is highly desirable but not essential.

What's on offer

A senior role within a thoughtful, growing brand with a clear, design‑led ethos.
Opportunity to shape a customer function and leadership structure at a pivotal stage of growth.

Pay: £40,000.00-£60,000.00 per year

Benefits:

Free parking
On-site parking
Private medical insurance

Work Location: Hybrid remote in Woking GU21 4XS

Quick apply

Refine Your Search

brand manager jobs in godalming, sry

Customer Service Manager

Dual Site Manager - 36 hours - Guildford and Farnham

Brand Manager

Theatre Operations Manager B8a

Senior Brand Manager

Regional Operations Director - Places Leisure

Brand Campaign Manager

ZARA READING VISUAL/COMMERCIAL MANAGER

Urban Outfitters Department Manager - Guildford, UK

Team Manager - Food - Guildford Area

Retail Store Manager

Estate Agent

Assistant Brand Manager - Consumer Health

Brand Innovation Manager

Assistant Brand Manager

Business Development Manager (BDM) - Guildford - Circa 41k Package - 53k OTE Uncapped

Operations Manager

Store Manager

Marketing Manager

Digital Marketing and Content Manager

I want to receive the latest job alerts for brand manager in godalming, sry

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